Administrative Office

945 19th Street, Des Moines, IA, USA

Phone 5152410982 | Fax 5152410993


Integrated Health programs provides individuals with a dedicated team of professionals that help manage their health through a family-centered, coordinated approach.

Services:

  • Provide individuals with a care coordinator, registered nurse, and family navigator
  • Help individuals manage their physical and mental health
  • Link individuals to coordinated behavioral and physical health services
  • Connect individuals with transportation services

Eligibility:

Adults over the age of 18 years old with a diagnosed severe emotional disorder ( ADHD, ODD, RAD, PTSD, Autism, etc.) and eligible for Medicaid.

Intake Process:

Information needed when initially enrolling in program: name, date of birth, address, phone number, Medicaid number.

Payment:

No Cost to Participant, Medicaid — Fee For Service, Medicaid — Iowa Total Care

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


Integrated Services Project (ISP) provides nontraditional and creative services to adults with chronic mental illness. Services are voluntary and focus on helping members meet self-defined goals and fostering independence and self-sufficiency. ISP staff coordinates or purchase services and provide direct service to members. Staff assists in enrolling members in traditional services and teaches members how to access community resources and develop community supports.

Services:

ISP emphasizes employment and education. An Employment Specialist provides services related to employment and provides educational opportunities to meet needs. The ISP oversees the Opportunity Center which is a space that allows members to socialize, watch TV, do laundry and spend time on the internet. The purpose of the Opportunity Center is to assist members in staying connected socially and to orient members to new entertainment and activity options. The staff Activities Coordinator facilitates the operation of the Opportunity Center.

Eligibility:

•Diagnosis of a chronic mental illness
•Legal settlement and current resident of Polk County
•Has received ongoing supportive services for at least six months through Service Coordination
•Requires ongoing services in at least two or more of the following areas:
◦Housing
◦Transportation
◦Employment
◦Skill Development/Education
◦Financial Support
◦Mental Health Services
◦Recreation
◦Basic Needs
◦Coordination and Development of Natural Support Systems
◦Rehabilitation
◦Crisis Intervention

Hours:

Call for specific program hours

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


PACT is a team of professionally trained individuals working to provide comprehensive home and community based mental health and vocational service to persons with chronic and persistent mental illness. Services are individualized to meet the unique needs of each consumer and address all areas related to successful community living. The PACT team provides both case management services and direct, hands-on support services.

PACT Goals
•Lessen or eliminate the debilitating symptoms of mental illness and minimize or prevent recurrent acute episodes of the illness
•Facilitate successful community living by providing intensive community supports as needed
•Assist clients in meeting basic needs and enhance quality of life
•Broaden the support system available to the consumer, including professionals, family members, and significant others
•Assist with and facilitate vocational and social roles in the community

Services:

•Extended hours: 12 hours a day, 5 days a week
•Crisis intervention: 24 hours a day, 7 days a week
•Psychiatric treatment
•Symptom education and management
•Supportive counseling and individual therapy
•Skills teaching
•Substance abuse (Dual Disorder) treatment
•Vocational Support
•Medication management and observation

Eligibility:

PACT serves Polk and Warren County residents who have difficulty utilizing traditional services and have high service needs such as:

•High use of psychiatric hospitals or emergency services
•Co-existing substance abuse disorder
•High risk or recent history of criminal justice involvement
•Difficulty meeting basic survival needs, such as housing
•Difficulty maintaining consistent employment

PACT services are funded through Title 19 and are contracted through MBC of Iowa with priority given to persons living with Schizophrenia, Bi-Polar Disorder, and other Psychotic disorders.

Hours:

Call for specific program hours

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


Through the assessment and goal planning process, Supported Community Living helps clients identify their strengths, areas that they need to work on and priorities that they have. SCL staff and an interdisciplinary team (client driven) develop goals and action steps and identify which provider will be assisting the client in meeting these goals. Typically, the SCL staff would be responsible in helping them in the direct service needs. Outcome measures indicate that it has been successful as the past two consumer surveys came back 100% satisfied. The goal of SCL is to provide the tools and develop skills that enable people with mental health disabilities to live, learn, work, and socialize in the community. The intent of SCL is to maximize clients’ ability to live independently in the community while minimizing service needs and increasing natural supports.

Services:

Eligibility:

•TXIX or County funding
•Receive support of a targeted case manager or service coordinator
•At least 18 years of age
•Has a primary mental health diagnosis
•Require the need of:
◦Locating housing
◦Assistance in finding employment
◦Improving socialization skills
◦Assistance with basic living needs such as budgeting, cooking, organization
◦Meeting appointment obligations
◦Symptom management
◦Crisis intervention

Hours:

Call for specific program hours

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


Service Coordination is an individually centered service focusing on consumer strengths, needs, and abilities. Service Coordination works with individuals to assess needs, set goals, refer to various services, and advocate for consumer needs and rights. The individual must have a need for the service.

Services:

Examples of services funded include:

  • vocational services
  • transportation
  • representative payee services
  • ongoing general assistance

Eligibility:

Serves adults 18 years and older who receive or are eligible to receive Medicaid benefits. There must be a primary diagnosis of chronic mental illness, mental retardation, or developmental disability.

Hours:

Call for specific program hours

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website