Des Moines 3116

3116 University Avenue, Des Moines, IA, USA

Phone 5152717411 | Fax 5152717479


Behavioral Health Intervention Services (BHIS) are supportive, directive, and teaching interventions provided in a community- or home-based care environment designed to improve the individual’s skills for effective functioning with family, peers, and community in an age-appropriate manner.

Your child or young adult may benefit from BHIS services for issues such as:

  • family, school or peer conflict
  • change in sleep or eating patterns
  • loss of planning and organizational skills
  • impulsive behaviors such as running away, substance use, verbally and/or physically acting out
  • risk of out-of-home placement

Services:

  • Home visits
  • Skill instruction
  • Crisis intervention

Eligibility:

BHIS serves individuals, aged 4 to 20, with Title XIX benefits through Medicaid. To participate in BHIS, an individual must secure a clinical diagnostic assessment with a licensed practitioner.

Intake Process:

Call Central Intake number at 888-457-4692

Hours:

Central Intake is available Monday – Friday 8:00 am – 4:00 pm

Payment:

Self Pay, Medicaid

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


4Cs Crisis Child Care program provides short-term emergency care when parents are not able to provide regular care. The program’s goal is to reduce the risk of child abuse and to reduce the need for foster care placements by providing temporary child care at no cost to the families in crisis.

Care can be provided for a maximum of 72 hours per fiscal year.

Services:

  • crisis child care

Intake Process:

Families are referred to the program by:

  • Department of Human Services
  • Law enforcement
  • Johnson County school districts
  • Self-referrals

For more information about this program contact 4Cs at 319-341-0089. For after hours and weekends, contact them at 319-351-5607.

Hours:

Office Hours:
Monday – Friday 8:30 AM – 4:30 PM

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


The FaDSS (Family Development and Self-Sufficiency) Program is a supportive service to assist Family Investment Program (FIP) families with significant or multiple barriers to reach self-sufficiency. FaDSS partners with PROMISE JOBS, an employment and training program for families receiving cash assistance through FIP. FaDSS provides services that promote, empower, and nurture families towards economic and emotional self-sufficiency.

Services:

  • Home visits
  • Goal setting
  • Advocacy
  • Family training and counseling
  • Family assessment
  • Referral services

Eligibility:

Families who receive FIP benefits and have significant barriers to self-sufficiency are eligible for service.

Intake Process:

Referral to FaDSS is made through the Department of Human Services, PROMISE JOBS Program, other third-party sources, and self-referrals.

Hours:

Monday- Friday 8:00am-5:00pm

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


The Friends of New Parents program provides home visits to families in an attempt to ease the transition of bringing a new baby into the home. Participants receive resource information as well as free gifts. FNP attempts to visit every newborn in the county to provide information and support.

Services:

Information, referrals, and baby gift.

Eligibility:

Parents with newborns.

Hours:

Monday- Friday 8:00am-5:00pm

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


Provides home health services to assist the low-income adults to remain in their own homes.

Services:

Provides counseling and volunteer services to companion adults to help them stay in their own homes, and counseling to children and families.

Eligibility:

LSI also provides home care services in Des Moines, Ames and Waterloo and to residents of The Rose of Ames, Des Moines and Waterloo – affordable and attractive living facilities for seniors with low to moderate incomes.

Hours:

Monday- Friday 8:00am-5:00pm

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


Program: HOPES

Healthy Opportunities for Parents to Experience Success (HOPES) is a voluntary community based home visitation program for families living in Humboldt County. The program goals are to promote child health and development, improve family relationships, promote positive parenting and family interaction, prevent child abuse and neglect, as well as infant mortality and morbidity.

The Humboldt County HOPES program is funded by Building Families Early Childhood Area.

Services:

  • Advocate for and link families to appropriate community services.
  • Teach, demonstrate and coach parents on how to care for their child.
  • Promote nurturing parent – child interaction.
  • Teach and model appropriate parent behavior and methods of discipline.
  • Provide prenatal information and support.

Eligibility:

Humboldt County residents who are expecting a child, or have a child between the ages of birth – 3 years.

Intake Process:

Contact Humboldt County Public Health at 515-332-2492.

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


Program: Mobile Parenting

Mobile Parenting is a parent educations program offered at Polk County homeless shelters, correctional facilities and local churches. Program facilitators use strength-based curriculum and adapt lessons to participant's needs.

Services:

Classes are offered at St. Joseph’s Emergency Shelter for Families, the Family Violence Center, Fort Des Moines Facility for Men and the Polk County Jail. Classes are also offered in Spanish.

Hours:

Monday- Friday 8:00am-5:00pm

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


New Parent Program provides long-term, in-home visitation services to provide parent education on pre- and post-natal child development. Families receive support and connection to other resources in the community that help improve parent-child interaction and family sufficiency.

Services:

  • Family focused
  • Pre- and post-natal education for healthy pregnancy, birth, and beyond
  • Track and monitor child's developmental milestones
  • Increase positive parent child interaction
  • Promote developmentally appropriate activities
  • Build strategies for positive discipline

Eligibility:

Pregnant mothers or families with babies birth to 3 months.

Intake Process:

Provide the following information during initial enrollment: Mother's full name, date of birth, address, phone number, due date (if pregnant) or child's date of birth.

Hours:

Monday – Friday 8:00 am – 4:00 pm
Flexible hours to meet participant needs.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


Program: Refugee Services

The Des Moines refugee community is very diverse. In recent years, refugees have arrived mainly from Iraq, Burma, Nepal, Somalia and Burundi. LSI has a rich history in helping refugees, and today we are the only agency in Des Moines with a primary focus to provide extended support services for refugee families. We provide services in three core areas ‘ assisting elderly refugees, helping refugees overcome barriers to employment and improving access to community resources

Services:

Elderly Refugees
Elderly refugees struggle the most to adapt to a new culture and language. Our services for the elderly focus on empowerment. We connect individuals to the community resources, education and support systems they need to succeed in a radically different culture.

Intensive Work Readiness Course
Before coming to the United States, some individuals with refugee status lived in refugee camps for 20 years or more, with no employment opportunities. Others lived in urban areas and were accomplished teachers, artists or business owners. The cultural nuances of the American workplace require additional training and preparation. LSI’s employment readiness classes teach topics such as employer expectations, job search strategies, mock interviews and workplace attire. We focus especially on individuals who speak little to no English or are illiterate. Our classes are interpreted into native languages, which can include Nepali, Arabic, Somali, Karen, Burmese, Kiswahili, Kunama and Kirundi.

Building bridges
How can we help refugee families access the many resources available in our community? Through a comprehensive needs assessment, LSI helps refugee leaders identify barriers which refugee families face in accessing services and which service providers face in providing services. LSI provides technical assistance to refugee leaders and service providers to identify barriers, problem-solve challenges and create action plans. This creates links between refugee leaders and service providers and fosters relationship building, cultural understanding and a shared vision.

Refugee Connection Center
LSI’s Refugee Connection Center is a hub for Polk County’s refugee community, volunteers and partners. The center is the physical space where many of our programs are held, but it also serves as a community living room where culture and friendship are shared and exchanged.

The Refugee Connection Center offers ESL classes, citizenship classes and a GED prep class. It is also a space where refugee leaders hold community gatherings or other meetings.

Eligibility:

LSI Refugee Services are short term and for brand new refugees in Iowa.

Hours:

Monday- Friday 8:00am-5:00pm

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


Program: Respite Services

Respite services were developed as a way to help people with disabilities live in a community, or home-based setting. Respite provides a temporary break from care-giving responsibilities for parents or guardians caring for a child or adult with a disability who lives in their home. Individual Respite is a one-on-one service for the individual receiving care. Group Respite may consist of one direct care provider supervising up to three individuals.

Services:

  • Monitor individuals safety
  • Provide support to families and individuals
  • Opportunities to participate in community activities.
  • Group respite

Eligibility:

Services are often provided through the use of the following Home and Community-Based Services Waivers (HCBS): Intellectual Disabilities, Children’s Mental Health Waiver, Brain Injury, and Health and Disability Waiver.

Intake Process:

Speak with your waiver case manager or social worker, or contact the respite agency for application details.

Payment:

Medicaid Waiver

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website