Main Office

2003 North Lincoln Street, Knoxville, IA, USA

Phone 6418282238 | Fax 6418423442


Program: 1st Five

Iowa's 1st Five – Healthy Mental Development Initiative builds partnerships between medical providers and public service providers to enhance high quality well-child care. Medical providers make a referral to 1st Five and a developmental support specialist contacts the family to discuss the family's concerns. 1st Five developmental support specialists provide resources and referrals to help meet the needs of the family.

Services:

  • Child development referrals, such as speech or physical therapy
  • Developmental screens
  • Mental health or behavioral therapy referrals
  • Child development information/education
  • Community resource referrals/information
  • Financial resources
  • Connection to resources to meet individualized family needs or concerns

Intake Process:

Referrals are made through primary care providers to public health agencies. To make a self-referral, contact your child's primary care provider and request a 1st Five referral.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


The Early and Periodic Screening, Diagnostic and Treatment (EPSDT) benefit provides comprehensive and preventive health care services for children. The role of EPSDT is to promote the physical, mental, social, emotional, and behavioral health of children from birth to age 21. The EPSDT program emphasizes the use of a regular schedule of recommended well-child health visits, called screenings, to provide preventative health care and identify medical, developmental, and social-emotional concerns.

Services:

  • Audiology referrals
  • Dental screening referrals to dentists
  • Referrals to diagnostic and treatment services
  • Health services
  • Immunization reminders
  • Transportation information
  • Vision screening referrals

Eligibility:

Medicaid clients from birth to age 21.

Intake Process:

Parents or guardians should contact their local DHS office to enroll in Medicaid. This automatically enrolls the child in the EPSDT program. Families can contact their local EPSDT program for referrals to Medicaid covered services.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


General Assistance provides temporary assistance with basic and special needs. The program serves individuals and families who are at risk due to a temporary crisis and/or a mental or physical disability.

Typically the program may only be used once per calendar year. If already used within the year, an individual can obtain a Notice of Decision declination letter from General Assistance and a list of community resources which may be able to assist with the individual's need.

Services:

Services provided by General Assistance vary by county.

Services for Basic Needs

  • Food
  • Rent assistance
  • Utility payments
  • Household and Personal Items

Services for Special Needs

  • Funeral Services
  • Furniture
  • Clothing
  • Property Tax Assistance
  • Health Supplies

Eligibility:

Must be a resident of Polk county and meet income restrictions. Other eligibility requirements may apply.

If you are a veteran please contact Veteran Affairs at 515.286.3670.

Intake Process:

Must present a valid picture ID, social security card, and verification of all household income and expenses in the last 30 days.

Call 515.286.2088 or see website for more information. An application is available on the website.

Hours:

Hours: Monday – Friday 7:30 am – 4:30 pm

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


Healthy Child Care Iowa supports registered nurse child care health consultants (CCHC) throughout Iowa. The child care nurse consultants provide on-site consultations, technical assistance, and training to child care providers. Businesses may call or send questions to a child care nurse consultant about health and safety policies, health programs, health of personnel, and specific child health or safety issues.

There is also a toll-free talkline available to child care providers and families for health related questions and to be connected to a child care nurse consultant. The Healthy Families Hotline number is 1.800.369.2229. Multiple language interpretation is available.

Services:

  • Assessment of the child care environment for health and safety policy and practices
  • Review of child health portion of enrollment record for health status of child, and identify overall health and safety needs of the whole group of children enrolled in child care
  • Program planning with child care providers to meet the National Health and Safety Standards for Out-of-Home child care
  • Issues specific consultation for identification of health and safety needs
  • Technical assistance for specific problems or need areas
  • Training of child care providers on health and safety issues
  • Assist child care providers in drafting policy or procedures pertaining to health and safety
  • Audit of immunization records, incident reports, etc.

Services are provided in licensed child care centers, registered child development homes, preschools, Head Start or Early Head Start, and non-registered child care homes.

Eligibility:

Services are available to all Iowa child care providers and families.

Intake Process:

Contact your local Child Care Nurse Consultant or Child Care Resource and Referral.

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


Program: I-Smile

I-Smile™ Dental Home Initiative is a statewide program that connects Iowans with dental, medical, and community resources to ensure a lifetime of health and wellness.An I-Smile Coordinator provides care coordination and support to families with children who need dental care. The I-Smile Coordinator can help with: Setting up dental appointments, providing reminders of when the dental appointment is, arranging for transportation to the dental appointment, and providing education on oral health care.

Services:

  • Oral screenings
  • Fluoride varnish applications
  • Sealant applications
  • Prophylaxes
  • Radiographs
  • Educate parents about the benefits of regular preventive dental care
  • Provide families with the names and locations of dental providers
  • Assist families with scheduling dental appointments
  • Arrange dental support services, such as transportation and translation

Eligibility:

Children and pregnant women.

Intake Process:

Contact your local I-Smile coordinator.

Payment:

No Cost to Participant, Medicaid Waiver, Financial Assistance Available, Medicaid

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


Maternal Health services provide home visitation, personalized education, prenatal and postpartum care to pregnant and parenting women.

Services:

  • Medical assessment
  • Dental assessment
  • Health and nutrition education
  • Mental health screening and referral
  • Care coordination
  • Assistance with plans for delivery
  • Postpartum home visiting

Eligibility:

Maternal health services are available to pregnant women who are residents of Iowa. Income guidelines of 300% Federal Poverty Level.

Intake Process:

Call to enroll.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


The Four Oaks Parents as Teachers program is a free, voluntary, family education and support program designed to provide practical, timely information on child development to families. It provides information, support and encouragement parents need to help their children develop optimally during the crucial early years of life.

Services:

The program offers 4 main components to its participants:

  • Home Visits
  • Developmental Screenings
  • Group Meetings
  • Resource Network

Intake Process:

Call for more information.

Hours:

Monday – Friday 8:00 am – 5:00 pm

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


Public Health nurses provides skilled nursing care, information on healthy lifestyle practices, and encourages changes for better health. This service is available to every citizen (of all ages) and is provided locally in every county. Skilled nursing services are provided by professional staff or associated paraprofessionals. The service available varies by county. Public Health Nurses also provide information and assistance to link families with local community resources for health and social needs.

Services:

Public Health nursing services vary by county and may include, but are not limited to:

  • Pediatric home care
  • Immunizations (direct or referral)
  • Physical, occupational, and speech therapies
  • Health teaching
  • Nutrition counseling and teaching
  • Initial newborn visit
  • Family support home visiting
  • Postpartum visits
  • STI testing & treatment

Intake Process:

Contact the local office to learn more and schedule an appointment.

Hours:

Hours:
Monday – Friday 8:00 am – 4:30 pm

Payment:

Self Pay, Sliding Scale, No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


WIC is a special supplemental nutrition program for women, infants, and children. WIC is a federally funded public health nutrition program helping families by providing healthy foods, nutrition education, and referrals to other health care agencies.

Services:

  • Supplemental food benefits for grocery stores and some farmer's markets
  • Nutrition counseling and education
  • Breastfeeding education, promotion, breast pumps, and support
  • Immunization screening and referrals
  • Health and social service referrals

Eligibility:

WIC serves women, infants, and children that meet income based guidelines.

Intake Process:

Contact the local WIC office and schedule an appointment. Bring proof of address, proof of identity, and proof of income.

Hours:

Monday – Friday 8:00 am – 4:30 pm

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website