PHC Homeless Support Services

The team of specialists within Primary Health Care's homeless support services department collaborate with area homeless, family and domestic violence shelters as well as a variety of other non-profit agencies to provide timely, efficient and compassionate services through a program called Centralized Intake. PHC case managers evaluate each individual or family and determine the best course of action to assist them.

Assisting with housing placement, case management and uncovering options for income streams can result from the Centralized Intake process. A referral to another community agency may be deemed the most appropriate next step and PHC’s social workers will ensure a ‘warm handoff’ so that the individual or family will be given appropriate care and services, from the agency best able to provide it.

The Homeless Support team works with a network of area landlords to help place those needing housing. The Supportive Services for Veterans and their Families is also a program provided by HSS. A shower and clothes closet are also available to those in need.

The Project of Primary Health Care’s multidisciplinary team offers a full continuum of HIV services from testing to treatment for individuals seeking compassionate and professional HIV/AIDS services. The care team includes an American Academy of HIV Medicine certified physician’s assistant, registered nurses, case managers, prevention specialists and benefit specialists who strive to deliver patient-centered, quality care to achieve optimal health outcomes. The goal is to assist clients in navigating a complex health system.

In addition, patients may receive case management and supportive services. This includes assistance in applying for public benefits, assistance with prescription drug costs, copays and premiums. An emergency food pantry and clothing closet are also on site

Phone: 515-284-0245
Fax: 515-282-7787