PHC Homeless Support Services

1200 University Avenue, Des Moines, IA, USA

Phone 5152481850


The team of specialists within Primary Health Care's homeless support services department collaborate with area homeless, family and domestic violence shelters as well as a variety of other non-profit agencies to provide timely, efficient and compassionate services through a program called Centralized Intake. PHC case managers evaluate each individual or family and determine the best course of action to assist them.

Assisting with housing placement, case management and uncovering options for income streams can result from the Centralized Intake process. A referral to another community agency may be deemed the most appropriate next step and PHC’s social workers will ensure a ‘warm handoff’ so that the individual or family will be given appropriate care and services, from the agency best able to provide it.

The Homeless Support team works with a network of area landlords to help place those needing housing. The Supportive Services for Veterans and their Families is also a program provided by HSS. A shower and clothes closet are also available to those in need.

Services:

  • Homeless intake
  • Case management
  • Clothes closet
  • Shower available
  • Supportive Services for Veteran Families

Eligibility:

Eligibility requirements for Homeless Outreach: Homeless individuals and families

Eligibility requirements for Veteran Services:

  • Must be a veteran or have a veteran in your household
  • Meet income guidelines
  • Any discharge status except for dishonorable
  • Must reside in Dallas, Jasper, Marshall, Polk, Story or Warren County

Intake Process:

Homeless Support Services is located at 1200 University Avenue on the 1st Floor, in Des Moines. Please contact Primary Health Care Outreach at 515-248-1850 to speak with Centralized Intake.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


The Project of Primary Health Care’s multidisciplinary team offers a full continuum of HIV services from testing to treatment for individuals seeking compassionate and professional HIV/AIDS services. The care team includes an American Academy of HIV Medicine certified physician’s assistant, registered nurses, case managers, prevention specialists and benefit specialists who strive to deliver patient-centered, quality care to achieve optimal health outcomes. The goal is to assist clients in navigating a complex health system.

In addition, patients may receive case management and supportive services. This includes assistance in applying for public benefits, assistance with prescription drug costs, copays and premiums. An emergency food pantry and clothing closet are also on site

Phone: 515-284-0245
Fax: 515-282-7787

Services:

  • Free testing and screening
  • Prevention counseling
  • Safer-sex supplies
  • Sexual health information
  • Free education on HIV and STDs
  • Case management services
  • Support group and other support services
  • Housing assistance for people living with AIDS
  • Mental health, and substance abuse services, and other health services

Eligibility:

Any person with HIV

Intake Process:

Located at Primary Health Care University Avenue location in Suite #120. Walk-in tests are accepted; an appointment is recommended. Appointments can be scheduled online at http://phctheproject.org/free-testing/

Hours:

Free Testing Clinic Hours:
Monday – Thursday 9:00 am to 4:00 pm
Friday 9:00 am to 1:00 pm

General Office Hours:
Monday – Friday 8:00am to 5:00 pm

Payment:

Sliding Scale, Financial Assistance Available

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website