Statewide

Iowa, USA


If you suspect and adult or a child under the age of 18 is being abused or neglected please call:The Child and Adult Abuse Hotline at 1-800-362-2178 (available 24 hours a day, 7 days a week). Please be ready to provide identifying information and the whereabouts of the person. You may remain anonymous.

If you believe the child or adult is in imminent danger, CALL 911 immediately.

Services:

Intake Process:

Call 1-800-362-2178

Hours:

Always available.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


The Child Support Recovery Unit (CSRU) provides services to ensure families receive the child support they need in order to be able to meet the financial and health needs of their children. CSRU helps families by establishing and enforcing child and medical support orders, and processing support payments.

Services:

  • Locating parents and their employers or other income sources
  • Establishing paternity
  • Establishing support orders
  • Suspending and reinstating support orders
  • Modifying support orders
  • Registering other states’ orders for enforcement or modification in Iowa
  • Sending and receiving referrals for services to and from other states
  • Enforcing support orders
  • Enforcing health insurance orders through a payor’s employer
  • Receiving and disbursing child support and medical support payments
  • Answering customers’ questions and concerns

Intake Process:

Call the automated information line, 1-888-229-9223. Information is available 24 hours a day, seven days a week.

Hours:

24/7

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


The Safe Haven Act is a law that allows parents – or another person who has the parent's authorization – to leave an infant up to 14 days old at a hospital or health care facility without fear of prosecution for abandonment. As a parent, or authorized person, if you leave an infant at a Safe Haven you cannot be charged with abandonment of the infant and you do not need to go to court.

Services:

  • A Safe Haven is an institutional health facility – such as a hospital or health care facility.
  • A “hospital” as defined in Iowa Code section 135B.1, including a facility providing medical or health services that is open twenty-four hours per day, seven days per week and is a hospital emergency room.
  • A “health care facility” as defined in Iowa Code section 135C.1 means a residential care facility, a nursing facility, an intermediate care facility for persons with mental illness, or an intermediate care facility for persons with mental retardation.

Intake Process:

When an infant is left at a Safe Haven:

  • Custody of the infant is given to the Iowa Department of Human Services.
  • Any identifying information given when leaving the infant is kept confidential.
  • A hearing to terminate the rights of both parents will be held within 30 days and the infant will be placed for adoption.

Hours:

Available 24 hours a day 7 days a week

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website


The Supplemental Nutrition Assistance Program (SNAP) provides nutrition benefits to supplement the food budget of individuals and families so they can purchase healthy food and move towards self-sufficiency.

Services:

  • Financial assistance for food and groceries.

Eligibility:

An individual or family must meet income guidelines and be a citizen or legal immigrant of the US. All children who are born in the US can apply even if their parents are not citizens.

Intake Process:

Applications can be filed online on the Iowa Department of Human Services website. Paper applications can be printed and mailed or brought into local offices.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website