Story County Community Services

Parent Organization: Story County Community Services

Location Information

126 S Kellogg Ave suite 100, Ames, IA, USA

Phone 5156632930 | Fax 5156632940

General Assistance provides temporary assistance with basic and special needs. The program serves individuals and families who are at risk due to a temporary crisis and/or a mental or physical disability.

Typically the program may only be used once per calendar year. If already used within the year, an individual can obtain a Notice of Decision declination letter from General Assistance and a list of community resources which may be able to assist with the individual's need.


Services provided by General Assistance vary by county.

Services for Basic Needs

  • Food
  • Rent assistance
  • Utility payments
  • Household and Personal Items

Services for Special Needs

  • Funeral Services
  • Furniture
  • Clothing
  • Property Tax Assistance
  • Health Supplies


Must be a resident of Polk county and meet income restrictions. Other eligibility requirements may apply.

If you are a veteran please contact Veteran Affairs at 515.286.3670.

Intake Process:

Must present a valid picture ID, social security card, and verification of all household income and expenses in the last 30 days.

Call 515.286.2088 or see website for more information. An application is available on the website.


Hours: Monday – Friday 7:30 am – 4:30 pm


No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Website: View Website