EveryStep Care and Support Services

One of Iowa’s oldest and most trusted non-profit organizations has a new name. HCI Care Services & Visiting Nurse Services of Iowa is now called EveryStep.

Our people and programs provide support and education to young moms; assistance to immigrants and refugees; wellness services to communities; in-home care to people who are ill, injured or facing the end of life; and compassionate support to families during times of grief and loss.

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Location Information

Statewide

Phone 515-558-9946 | Fax 515-558-9994


One of Iowa’s oldest and most trusted non-profit organizations has a new name. HCI Care Services & Visiting Nurse Services of Iowa is now called EveryStep.

Our people and programs provide support and education to young moms; assistance to immigrants and refugees; wellness services to communities; in-home care to people who are ill, injured or facing the end of life; and compassionate support to families during times of grief and loss.

Services:

  • 1st Five
  • Amanda the Panda
  • Child Care Nurse Consultant (CCNC)
  • Children at Home
  • Community Home Visitation
  • Contract Nursing
  • Doula Services
  • EPSDT Care for Kids
  • Fathers Matter
  • Hawki
  • Healthy Homes Iowa
  • Healthy Start & Empowerment/Healthy Families America (HFA)
  • I-Smile
  • Iowa Family Support Network (IFSN)
  • Maternal Child Health (MCH)
  • Nine2Thrive (N2T)
  • Nurse-Family Partnership (NFP)
  • Stork’s Nest
  • Title X Family Planning
  • Well-Being Connections
  • Home Care
  • Hospice

Intake Process:

Contact Care & Support intake phone number for further information.

Interpreters Available:

  • Phone interpretation available

Hours:

Monday – Friday, 8:00am – 4:00pm

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


Program: 1st Five

Iowa’s 1st Five – Healthy Mental Development Initiative builds partnerships between medical providers and public service providers to enhance high quality well-child care. Medical providers make a referral to 1st Five and a developmental support specialist contacts the family to discuss the family’s concerns. 1st Five developmental support specialists provide resources and referrals to help meet the needs of the family.

Services:

  • Child development referrals, such as speech or physical therapy
  • Developmental screens
  • Mental health or behavioral therapy referrals
  • Child development information/education
  • Community resource referrals/information
  • Financial resources
  • Connection to resources to meet individualized family needs or concerns

Eligibility:

Families with children ages birth to 5.

Intake Process:

Referrals are made through primary care providers. Please contact your child’s primary care provider if you are interested in 1st Five.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


The EveryStep Healthy Start and Empowerment Family Support Projects offer free and confidential services to families in Polk County who are pregnant or have a young child. Case managers provide home visits to women for extra support to ensure a healthy child, family, and personal health.

Services:

  • Individualized prenatal and postpartum health education
  • Child developmental screening and education
  • Depression screening and referral
  • Access to community resources
  • Nutrition counseling
  • Family planning counseling
  • Infant care and safety education
  • Breastfeeding support and education
  • Help choosing medical coverage and a doctor

Eligibility:

Healthy Start serves families with children birth through age 2.
Empowerment serves families with children through age 5.

Intake Process:

Call 515- 558-9946 for more information and to enroll.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


The Title X Family Planning Program is the only Federal program dedicated solely to the provision of family planning and related preventive health services. The program is designed to provide contraceptive supplies and information to all who want and need them, with priority given to persons from low-income families.

The Title X mission is to assist individuals in determining the number and spacing of their children through the provision of affordable, voluntary family planning services. Title X Family Planning Clinics offer reproductive health services and community education across the state of Iowa.

Services:

  • Nutrition education
  • Community education
  • Annual exams for men and women
  • Infertility exams, counseling, and referral
  • Tests for high blood pressure and anemia
  • Pregnancy tests and counseling
  • Education on drugs, alcohol and tobacco related to reproductive health
  • Health education: breast cancer and testicular cancer self exams
  • Birth control supplies
  • Tests and treatment for sexually transmitted diseases and infections

Eligibility:

Anyone in need of family planning services or information.

Intake Process:

Call for an appointment. Walk-in services may be available.

Payment:

Self Pay, Private Insurance, Sliding Scale, Financial Assistance Available, Hawki, Medicaid

Handicap Accessible: Yes

Appointment Needed: Yes


Nurse-Family Partnership (NFP), a maternal and early childhood health program, fosters long-term success for first-time moms, their babies and society. NFP’s program introduces vulnerable first-time parents to caring maternal and child health nurses. This program allows nurses to deliver the support first-time moms need to have a healthy pregnancy, become knowledgeable and responsible parents, and provide their babies with the best possible start in life. The relationship between mother and nurse provides the foundation for strong families.

Services:

  • Home visits from pregnancy up through the child’s second birthday
  • Help parents develop plans for the future, including pregnancies, education, and work
  • Teach parents to provide responsible and competent care for child
  • Provide education on prenatal care, healthy eating, exercising, and quitting smoking
  • Preparation for delivery

Eligibility:

  • First-time mother
  • Meets income requirements
  • Enroll during the first 28 weeks of pregnancy
  • Lives in Polk county

Intake Process:

Call for intake information.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


Early Periodic Screening, Diagnosis and Treatment (EPSDT) is a program for Iowa children to get preventive health care services including oral health services. Iowa Care for Kids helps families access regular checkups and health care for children to support their growth, development, and well-being.

Services:

  • Regular medical checkups
  • Information about growth, diet and development
  • Immunizations (shots) like measles and mumps
  • Regular vision checkups, and glasses
  • Regular hearing checkups, and hearing aids
  • Speech therapy, physical therapy, and occupational therapy
  • Help with mental and behavioral health
  • Regular dental checkups

Eligibility:

If your child has Iowa Medicaid and is younger than age 21, Iowa Care for Kids is included in their Medicaid benefits. Iowa Care for Kids is not included for children who have Healthy and Well Kids in Iowa health insurance (sometimes called Hawki).

Intake Process:

Parents or guardians should contact their local DHS office to enroll in Medicaid. This automatically enrolls the child in the EPSDT program. Families can contact their local EPSDT program for referrals to Medicaid covered services.

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


Healthy Child Care Iowa supports local Maternal and Child Health agencies to define the role and responsibilities of the Child Care Nurse Consultant. CCNCs work with Iowa Early Care and Education programs to provide free services. The CCNC program is evidence-based and helps to ensure that children have access to healthy and safe care. CCNC’s are required to complete the Iowa Training Project for Child Care Nurse Consultants (ITPCCNC) training.  The purpose of ITPCCNC is to expand the nurse’s knowledge and skills to work with early childhood care and education providers.

Services:

  • On-site consultation
  • Training
  • Technical assistance
  • Information and referrals
  • Care planning for children with special health needs

Eligibility:

Services are available to all Iowa child care providers and families.

Intake Process:

Contact your local Child Care Nurse Consultant or Child Care Resource and Referral.

Hours:

Monday – Friday, 8am-5pm.

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


Healthy Opportunities for Parents to Experience Success – Healthy Families Iowa (HOPES-HFI) follows the national Healthy Families America evidence-based program model. HOPES-HFI is a home visiting program and serves families with young children. The program goals are to promote child health and development, improve family relationships, and encourage positive parenting and family relationships.

Services:

  • Advocacy and linking families to appropriate community services.
  • Teach, demonstrate, and coach parents on how to care for their child.
  • Cultivate and strengthen nurturing parent-child relationships.
  • Teach and model appropriate parent behavior and methods of discipline.
  • Provide prenatal information and support.

Eligibility:

Families must enroll while pregnant or at the birth of their child.  Parents of children birth through age 3-5.

Intake Process:

Call for information.

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


Maternal Child Health promotes the well-being of families who have recently experienced the birth of a child or expectant families, through free short-term supportive services delivered in the family home.

Services:

  • Prenatal questions / care
  • Labor / delivery questions and concerns
  • Breastfeeding assistance
  • Child development information
  • Parenting questions and concerns
  • Additional community resources

Eligibility:

New and expectant parents.

Intake Process:

Call to enroll.

Hours:

Monday – Friday 8:00 am – 4:30 pm

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes


Program: I-Smile

I-Smile™ Dental Home Initiative is a statewide program that connects Iowans with dental, medical, and community resources to ensure a lifetime of health and wellness. An I-Smile Coordinator provides care coordination and support to families with children who need dental care. The I-Smile Coordinator can help with: Setting up dental appointments, providing reminders of when the dental appointment is, arranging for transportation to the dental appointment, and providing education on oral health care.

Services:

  • Oral screenings
  • Fluoride varnish applications
  • Sealant applications
  • Prophylaxes
  • Radiographs
  • Educate parents about the benefits of regular preventive dental care
  • Provide families with the names and locations of dental providers
  • Assist families with scheduling dental appointments
  • Arrange dental support services, such as transportation and translation

Eligibility:

Children and pregnant women.

Intake Process:

Contact your local I-Smile coordinator.

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website