Dallas County Community Services – General Relief

General Relief provides temporary assistance with basic and special needs. The program serves individuals and families who are at risk due to a temporary crisis and/or a mental or physical disability.

Typically the program may only be used once per calendar year. If already used within the year, an individual can obtain a Notice of Decision declination letter from General Relief and a list of community resources which may be able to assist with the individual’s need.

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Organization: N/A

Location Information

Statewide

Phone 515-993-1731 | Fax 515-993-5872


General Relief provides temporary assistance with basic and special needs. The program serves individuals and families who are at risk due to a temporary crisis and/or a mental or physical disability.

Typically the program may only be used once per calendar year. If already used within the year, an individual can obtain a Notice of Decision declination letter from General Relief and a list of community resources which may be able to assist with the individual’s need.

Services:

  • Emergency food assistance
  • Shelter
  • Utilities
  • Medical Services
  • Burial

Eligibility:

Must be a resident of Dallas county and meet income restrictions. Other eligibility requirements may apply.

If you are a veteran please contact Veteran Affairs at 515.993.5809.

Intake Process:

Must present a valid picture ID, social security card, and verification of all household income and expenses in the last 30 days.

Call 515.993.1731 or see website for more information. An application is available on the website.

Hours:

Monday – Friday 8:00 am – 4:30 pm

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website