ISU Extension & Outreach – Statewide

Iowa State University (ISU) Extension & Outreach offers some statewide hotlines for Iowa residents.

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Parent Organization: Iowa State University Extension & Outreach

Location Information

Statewide

Iowa State University (ISU) Extension & Outreach offers some statewide hotlines for Iowa residents.

Services:

  • Iowa Concern Hotline
  • Iowa Teen Line

Handicap Accessible: No

Appointment Needed: No

Website: Visit Website

Program: Iowa Teen Line

TEEN Line is not a crisis or “hot” line. The line is a service of the Iowa Department of Public Health and answered 24 hours a day through a contract with Iowa State University Extension.

Services:

Provides information on:

  • Healthy Eating / Weight
  • Relationships
  • Violence
  • AIDS/HIV or Sexually Transmitted Infections
  • Substance Use
  • Birth Control / Pregnancy
  • Stress

Eligibility:

Teenagers in need of assistance.

Intake Process:

Call 1-800-443-8336.

Hours:

24/7 Phone support.

Handicap Accessible: No

Appointment Needed: No

Website: Visit Website

Program: Iowa Concern Hotline

Iowa Concern is a program of the Iowa State University Extension and Outreach. The program began in 1985 as a toll-free number serving the agricultural community. Today, Iowa Concern serves both urban and rural Iowans. Iowa Concern services are available 24 hours a day, 7 days per week at no charge.

Iowa Concern has access to an attorney for legal education, stress counselors, and information and referral services for a wide variety of topics.

Services:

  • Legal – Easy-to-understand facts and where to go to get help.
  • Finance – Tips about family finances, unemployment, and more.
  • Stress – Test your stress and learn about depression, parenting, and wellness.
  •  Crisis/Disaster – Resources related to homeland security, illness, and recovery.

Eligibility:

Resident of Iowa

Intake Process:

  • Call the toll-free hotline at 1-800-447-1985
  • Email an expert:
    • Legal – legalexpert@iastate.edu
    • Finance – financeexpert@iastate.edu
    • Stress – caringexpert@iastate.edu
    • Crisis or Disaster – crisisexpert@iastate.edu
  • Chat online: www.extension.iastate.edu/iowaconcern

All calls, chats, and emails are free and confidential. Language interpretation available.

Hours:

24/7 Phone Support

Handicap Accessible: No

Appointment Needed: No

Website: Visit Website