Disaster Distress Helpline

Parent Organization: Disaster Distress Helpline

Location Information

Iowa, USA

The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multi-lingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts are answered by trained counselors from a network of independently operated crisis centers located across the country.

The Disaster Distress Helpline puts people in need of counseling on the path to recovery. Our staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support. Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as hurricanes, wildfires and the Coronavirus pandemic.


The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

Intake Process:

Call 1-800-985-5990 to access the Disaster Distress Helpline.

If you're Deaf or Hard of Hearing and experiencing emotional distress related to any disaster, consider using the Disaster Distress Helpline 24/7 direct videophone service staffed by Deaf LEAD crisis workers fluent in American Sign Language.


No Cost to Participant

Handicap Accessible: No

Appointment Needed: No

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