Employee and Family Resources, Inc.

Substance Abuse Services provide assessments and referrals to local treatment programs for individuals living with or affected by a suspected substance use disorder(s).

Parent Organization: Employee and Family Resources, Inc.

Location Information

Statewide

Phone 1-800-327-4692

Substance Abuse Services provide assessments and referrals to local treatment programs for individuals living with or affected by a suspected substance use disorder(s).

Services:

Our Substance Abuse Services include confidential assessments by certified substance use disorder counselors. With permission and when appropriate, significant others and/or family members are invited to participate in the assessment.

Eligibility:

We Can Help If:

You are concerned about your drinking or drug use.
You are facing an OWI or other substance-related legal charge and have been court-ordered to complete a substance abuse assessment.
A health care professional recommended you talk with someone about your drinking.
Your teenager has gotten in trouble with the law or at school because of drugs or alcohol.
You need a Substance Abuse Professional (SAP) evaluation due to a Federal DOT violation.
EFR offers confidential assessments by certified alcohol and drug counselors

Intake Process:

What to Expect

Please allow 90 minutes, start to end, for the evaluation process. EFR substance abuse evaluations are accepted by the Iowa Court System, Department of Human Services (DHS) and the Department of Transportation (DOT).

Upon Completion

Upon completion of the evaluation, your counselor will review the findings with you and discuss the next steps. If substance abuse treatment is recommended, your counselor will assist you in connecting with appropriate treatment resources that can provide the support and care you need. This may include referrals to specialized substance abuse counseling, inpatient or outpatient programs, or other relevant services tailored to your specific needs.

Hours:

Evaluations are available by appointment only on Thursdays and Fridays. To make an appointment, please call: 515-243-4200.

In case of an emergency, please call 911.

Mailing Address:

505 Fifth Avenue, Suite 600
Des Moines, IA 50309

Payment:

EFR accepts Medicaid, cash, and credit/debit cards.

If you do not have insurance, the cost of your evaluation may be covered by a grant if you are an Iowa resident and meet income eligibility requirements. Eligibility is based on your annual income and the number of dependents living with you under the age of 17.

Cost

OWI evaluations are conducted for a fixed fee of $125. Pricing varies for out-of-state OWI evaluations; please ask the intake specialist by calling 515-243-4200.

Handicap Accessible: No

Appointment Needed: Yes

Website: Visit Website

Program: Addiction Treatment Services

New Connections
New Connections provides integrated substance abuse and mental health treatment for body, mind and community. New Connections employs a nationally recognized, evidence-based, interactive curriculum to help individuals discover their strengths, gain confidence, and learn skills to help individuals overcome their dependence on alcohol or other drugs. The goal at New Connections is to help individuals create better quality of life through integrated treatment focused on stopping the abuse or dependence of alcohol and other substances.

Medication Assisted Treatment
Medication Assisted Treatment (MAT) is the use of medication, in combination with counseling and behavioral therapies, to provide a whole-patient approach to the treatment of substance use disorders. MAT is clinically driven with a focus on individualized patient care. In the United States, MAT has been shown to be a particularly effective treatment approach for alcohol dependence and opioid dependence.