EveryStep Care and Support Services

One of Iowa’s oldest and most trusted non-profit organizations has a new name. HCI Care Services & Visiting Nurse Services of Iowa is now called EveryStep. EveryStep provides a range of services in 47 counties across the southern half of Iowa.

Our people and programs provide support and education to young moms; assistance to immigrants and refugees; wellness services to communities; in-home care to people who are ill, injured or facing the end of life; and compassionate support to families during times of grief and loss.

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Parent Organization: EveryStep

Location Information

Statewide

Phone 515-288-1516 | Fax 515-288-0437


One of Iowa’s oldest and most trusted non-profit organizations has a new name. HCI Care Services & Visiting Nurse Services of Iowa is now called EveryStep. EveryStep provides a range of services in 47 counties across the southern half of Iowa.

Our people and programs provide support and education to young moms; assistance to immigrants and refugees; wellness services to communities; in-home care to people who are ill, injured or facing the end of life; and compassionate support to families during times of grief and loss.

Interpreters Available:

  • Spanish
  • Phone interpretation available

Hours:

Monday – Friday 8:00 – 4:30

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


Program: 1st Five

Iowa’s 1st Five – Healthy Mental Development Initiative builds partnerships between medical providers and public service providers to enhance high quality well-child care. Medical providers make a referral to 1st Five and a developmental support specialist contacts the family to discuss the family’s concerns. 1st Five developmental support specialists provide resources and referrals to help meet the needs of the family.

Services:

  • Child development referrals, such as speech or physical therapy
  • Developmental screens
  • Mental health or behavioral therapy referrals
  • Child development information/education
  • Community resource referrals/information
  • Financial resources
  • Connection to resources to meet individualized family needs or concerns

Eligibility:

Families with children ages birth to 5.

Intake Process:

Referrals are made through primary care providers. Please contact your child’s primary care provider if you are interested in 1st Five.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


The EveryStep Healthy Start and Empowerment Family Support Projects offer free and confidential services to families in Polk County who are pregnant or have a young child. Case managers provide home visits to women for extra support to ensure a healthy child, family, and personal health.

Services:

  • Individualized prenatal and postpartum health education
  • Child developmental screening and education
  • Depression screening and referral
  • Access to community resources
  • Nutrition counseling
  • Family planning counseling
  • Infant care and safety education
  • Breastfeeding support and education
  • Help choosing medical coverage and a doctor

Eligibility:

Healthy Start serves families with children birth through age 2.
Empowerment serves families with children through age 5.

Intake Process:

Call 515- 558-9946 for more information and to enroll.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


The EveryStep Maternal Child Health Outreach Program assists uninsured children and pregnant women in obtaining health insurance and finding a doctor and dentist. Outreach support specialists can answer questions about hawk-i and Medicaid and provide same day enrollment and eligibility determination. Specialists can also help by assisting with completion of applications and renewals.

Services:

  • Connecting children to hawk-i or Medicaid
  • Connecting pregnant women to Presumptive Eligibility and Medicaid
  • Connecting kids who are under 21 years old to the EveryStep Dental Voucher Program

Eligibility:

Must be a resident of Iowa and meet income guidelines for Medicaid or hawk-i.

Intake Process:

Call 515.558.6241 to schedule an appointment.

Hours:

Monday – Friday 8:00 am – 4:30 pm

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


Program: Nine2Thrive

EveryStep’s Nine2Thrive program helps support the healthy development of babies during pregnancy by identifying risks and providing a support system. The Nine2Thrive project model is a public – private partnership bridging primary care and public health services.

Through screenings, prenatal healthcare providers refer pregnant individuals to Nine2Thrive for free, confidential connection to support. Support Specialists from Nine2Thrive link pregnant individuals to community and healthcare resources. The Nine2Thrive Support Specialists follow up with the referring healthcare provider.

Services:

  • Mental health referrals
  • Prenatal development information/education
  • Community resource referrals/information
  • Financial resources
  • Connection to resources to meet individualized family needs or concerns

Eligibility:

Nine2Thrive currently serves pregnant individuals who receive prenatal services in Polk County, or at South Central Iowa Medical Clinic in Corydon, Iowa.

Intake Process:

Referrals can be made to the Nine2Thrive Hotline 515-333-4533, by email, or using the “request services” button on the website.

Hours:

Monday – Friday 7:45 am – 4:30 pm

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes


Program: Children at Home

The Children at Home program is designed to assist you and your family in securing the services and supports that you identify as necessary in helping your child remain at home. An underlying principle of the Children at Home program is that you and your family retain control of decisions which affect your child and family. Financial assistance is intended to enable you to obtain those services and supports which are not met by other programs.

This program is designed to assist families raising a child with a disability in obtaining needed services and supports. The Family's intent must be to secure services and support that enable their child to remain in the family home.

Services:

Services and support’ help children with disabilities to remain at home, function more independently, and increase community inclusion. Services and support may include, but are not limited to, funding for:

  • Purchase of equipment, respite care, supplies, therapy, parent/caregiver education, personal care, inclusion activities, or assistive technology.
  • Payment of other costs that relate to the individual’s disability.

Eligibility:

Eligibility for the Children at Home program is limited to families who meet all the following conditions:

  • The family resides in the state of Iowa.
  • The family includes an individual with a disability.
  • The family expresses an intent for the individual with a disability to remain living in the family’s home.
  • The family’s net taxable income in the most recently completed tax year is less than $60,000.

Intake Process:

Complete the ‘Request for Children at Home Funds’ Form and application found on the website and send to:
Iowa Family Support Network
1111 9th street, suite 320
Des Moines, IA 50314
Fax: 515-558-9994
Email: iafamilysupportnetwork@everystep.org

Hours:

Monday – Friday: 8:00 am to 6:00 pm

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


The Title X Family Planning Program is the only Federal program dedicated solely to the provision of family planning and related preventive health services. The program is designed to provide contraceptive supplies and information to all who want and need them, with priority given to persons from low-income families.

The Title X mission is to assist individuals in determining the number and spacing of their children through the provision of affordable, voluntary family planning services. Title X Family Planning Clinics offer reproductive health services and community education across the state of Iowa.

Services:

  • Nutrition education
  • Community education
  • Annual exams for men and women
  • Infertility exams, counseling, and referral
  • Tests for high blood pressure and anemia
  • Pregnancy tests and counseling
  • Education on drugs, alcohol and tobacco related to reproductive health
  • Health education: breast cancer and testicular cancer self exams
  • Birth control supplies
  • Tests and treatment for sexually transmitted diseases and infections

Eligibility:

Anyone in need of family planning services or information.

Intake Process:

Call for an appointment. Walk-in services may be available.

Payment:

Self Pay, Private Insurance, Sliding Scale, Financial Assistance Available, Hawki, Medicaid

Handicap Accessible: Yes

Appointment Needed: Yes


Maternal Health services provide home visitation, personalized education, prenatal and postpartum care to pregnant and parenting women.

Services:

  • Medical assessment
  • Dental assessment
  • Health and nutrition education
  • Mental health screening and referral
  • Care coordination
  • Assistance with plans for delivery
  • Postpartum home visiting

Eligibility:

Maternal health services are available to pregnant women who are residents of Iowa. Income guidelines of 300% Federal Poverty Level.

Intake Process:

Call to enroll.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes


Nurse-Family Partnership (NFP), a maternal and early childhood health program, fosters long-term success for first-time moms, their babies and society. NFP’s program introduces vulnerable first-time parents to caring maternal and child health nurses. This program allows nurses to deliver the support first-time moms need to have a healthy pregnancy, become knowledgeable and responsible parents, and provide their babies with the best possible start in life. The relationship between mother and nurse provides the foundation for strong families.

Services:

  • Home visits from pregnancy up through the child’s second birthday
  • Help parents develop plans for the future, including pregnancies, education, and work
  • Teach parents to provide responsible and competent care for child
  • Provide education on prenatal care, healthy eating, exercising, and quitting smoking
  • Preparation for delivery

Eligibility:

  • First-time mother
  • Meets income requirements
  • Enroll during the first 28 weeks of pregnancy
  • Lives in Polk county

Intake Process:

Call for intake information.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website


The Iowa Family Support Network (IFSN) assists families and providers in connecting with Early ACCESS and community-based services that address specialized child and family needs. The program serves as the central point of contact and directory for families. Information specialists are available via telephone and e-mail to answer questions about various programs or to help locate resources. Information on growth and development for children aged two weeks to three years can be accessed from the IFSN website.

Services:

Iowa Family Support Network can connect you with:

  • Family and Group based services
  • Early ACCESS services
  • Community resources
  • EHDI hearing screenings
  • Children at Home program

Eligibility:

Children ages birth through five.

Intake Process:

Contact the Iowa Family Support Network at 1-888-425-4371. Applications or other requested documents can be faxed to 515-558-9994.

Hours:

Monday – Friday 8:00 am – 6:00 pm

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: Yes

Website: View Website