IMPACT Community Action Partnership – Warren County Resource Center

IMPACT Community Action Partnership is one of Iowa’s 16 Community Action Agencies. IMPACT serves residents of Boone, Jasper, Marion, Polk, and Warren Counties.

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Location Information

Statewide

Phone 515-518-4770


IMPACT Community Action Partnership is one of Iowa’s 16 Community Action Agencies. IMPACT serves residents of Boone, Jasper, Marion, Polk, and Warren Counties.

Services:

  • Utility Assistance
  • Personal Hygiene Pantry
  • Food Cards
  • Norwalk NICE Water Assistance
  • Senior Farmers’ Market Nutrition Program
  • RAYS
  • Indianola Key Cards
  • Long-Term Homelessness Prevention Program
  • Short-Term Homelessness Prevention Program

Interpreters Available:

Phone interpretation available

Hours:

Wednesdays & Thursdays 8:00 am – 4:30 pm *closed 12:00 – 12:30 pm

Handicap Accessible: Yes

Appointment Needed: No

Website: Visit Website


Seniors are able to receive fresh, nutritious, locally grown fruits, vegetables, honey and herbs from farmers’ markets and roadside stands. This program not only helps seniors, but also helps develop new and additional farmers’ markets, roadside stands and community supported agriculture programs.

  • Each eligible individual receives 10 – $5 checks or $50 in benefits.

  • The checks can be used to purchase fresh, nutritious, unprepared fruits, vegetables, herbs and honey.

  • Each person can receive SFMNP once per year.

  • Checks can be used between June 1st and October 31st.

Services:

  • Food vouchers

Eligibility:

Resident of Boone, Jasper, Marion, Polk, or Warren counties aged 60 years of age or older with a yearly income at or less than:

    • $26,973 if single

    • $36,483 if a married couple

Intake Process:

Contact IMPACT Community Action Partnership by phone or email to apply.

Handicap Accessible: Yes

Appointment Needed: No

Website: Visit Website


IMPACT Community Action Partnership provides a number of programs designed to help families stay warm in the winter, cool in the summer, and maintain access to water. Clients can receive a one-time payment for a utility bill if income guidelines are met. IMPACT will help clients apply for the benefit through the Low Income Home Energy Assistance Program (LIHEAP). Applications for the LIHEAP program are accepted November 1st – April 30th.

IMPACT also partners with Polk County Public Works and Mid-Iowa Community Action to provide Weatherization services to all of their service counties.
Weatherization is a program established to help reduce the heating and cooling costs for low-income persons, particularly the elderly, disabled, and children, by improving the energy efficiency of their homes, thereby reducing the household’s energy bills.

Services:

  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Weatherization program
  • Water Assistance

Eligibility:

Eligibility is dependent on income level. Contact for specific eligibility requirements for each service.

Intake Process:

Apply for energy assistance by the following methods:​

  • Phone appointment: Call your local IMPACT office or reach out to IMPACT staff on the chat on the website to schedule a phone appointment for Utility Assistance.
  • Mail-In Application: Clients can download an application, print it out, and mail it back to IMPACT with copies of your documentation. You can mail your application to: IMPACT Community Action Partnership 3226 University Avenue Des Moines, IA 50311 Attn: Energy Team.
  • Apply for weatherization by phone.

Handicap Accessible: Yes

Appointment Needed: No

Website: Visit Website


This program is designed to provide hygiene and household cleaning items, such as shampoo, soap, feminine hygiene products, detergent and more. Item availability varies. Personal hygiene packages can be picked up at our Ankeny, Boone and Drake locations or delivered (Polk County only).

Alternatively, families may opt to receive a Dollar Tree gift card for the purchase of personal hygiene and household cleaning items. Gift cards are distributed with a monthly food pantry order or mailed out.

Those in need of the Personal Pantry items must call 515-518-4770 prior to visiting an office in person.

Services:

  • Personal hygiene products
  • Cleaning Supplies

Eligibility:

Households must be at or below 175% of the Federal Poverty Level. Households may access this service once every three months.

Intake Process:

Contact IMPACT at 515-518-4770 to place an order. Proof of the last 30 days of income or the previous year’s income must be provided once a year.

Families will have two options for collecting their personal pantry order:

  • Pick-Up: Families can collect their Personal Packages at the Ankeny, Boone and Drake Neighborhood food pantries.
  • Delivery: Families living in Polk County can also choose to have their personal pantry package delivered to their home. Personal pantry packages will be delivered at least one day after the completion of the intake process with our staff.

Handicap Accessible: Yes

Appointment Needed: No

Website: Visit Website


Program: RAYS

RAYS is a scholarship program for eligible youth to help cover costs for a multitude of activities including but not limited to: sports registration, band, dance, and other recreational programs. The RAYS scholarship can provide up to $100 per individual, and has a limit of $200 per household. Funding availability varies.

Services:

  • Scholarships to cover sports registration, band, dance, and other recreational activities

Eligibility:

Child under the age of 18 and who lives in Boone, Jasper, Marion, Polk, or Warren counties. Household income must be at or below 200% federal poverty level.

Intake Process:

To apply for the RAYS program, call IMPACT Community Action Partnership at 515-518-4770.

Documentation required:

  • Identification for all household members

  • Proof of the last 30 days of income or previous year’s income

  • Invoice, estimate of cost of program, or registration form

Handicap Accessible: Yes

Appointment Needed: No

Website: Visit Website


The HPP program provides rent/mortgage assistance to households that are unable to pay their rent or are currently behind on payments.  IMPACT can assist up to $300 once per year.

Services:

  • Rent or Mortgage assistance

Eligibility:

Residents of Boone, Jasper, Marion, or Warren counties with a household income at or below 175% federal poverty level.

Intake Process:

To apply contact IMPACT Community Action Partnership at 515-518-4770.

Documents Required:

  • Identification for all household members.

  • Proof of the last 30 days (or previous year’s) income.

  • Statement or lease agreement from your landlord.

Handicap Accessible: Yes

Appointment Needed: No

Website: Visit Website


IMPACT partners with the City of Norwalk to provide financial assistance to households with a termination notice or past-due balance on their water utilities. Eligible applicants can receive up to $200 per year through this program. Funding availability varies.

Services:

  • Water utility assistance

Eligibility:

City of Norwalk Water custormers with a household income at or below 250% federal poverty level. If you are not a Norwalk resident and have a termination notice on your water, please call 515-518-4770 to see if any other assistance is available.

Intake Process:

Call IMPACT Community Action Partnership at 515-518-4770 to apply.

Documentation required:

  • Identification for all household members

  • Proof of the last 30 days of income or previous year’s income

  • Termination notice or past-due balance on City of Norwalk Water services

Handicap Accessible: Yes

Appointment Needed: No

Website: Visit Website


The Indianola Parks & Recreation Fee Assistance Program is a recreational discount program for families who are residents of Indianola. Eligible households receive 50% discount of the program cost up to a maximum discount of $100 per child per year. Assistance may be applied to many parks and recreation classes, events and programs. Pool passes are also available at a reduced rate.

Services:

  • Indianola Parks & Recreation scholarships

Eligibility:

Indianola residents with a household income at or below 200% federal poverty level.

Intake Process:

Call IMPACT Community Action Partnership at 515-518-4770 to apply.

Handicap Accessible: Yes

Appointment Needed: No

Website: Visit Website


The HPP long-term program provides financial assistance toward rent for 6 months and case management for 12 months. The goal is to prevent homelessness or provide stability for those that are currently homeless. This program also provides financial coaching and resource navigation.

Services:

  • Rent assistance
  • Case management

Eligibility:

Warren county residents with a household income at or below 30% Area Median Income, which is determined by the Department of Housing and Urban Development (HUD).

Intake Process:

To apply call IMPACT Community Action Partnership at 515-518-4770.

 

Handicap Accessible: Yes

Appointment Needed: No

Website: Visit Website