Iowa Department of Health & Human Services – Dallas County

The Iowa Departments of Public Health (IDPH) and Human Services (DHS) are becoming one, single, department. IDPH and DHS will fully transition into the Iowa Department of Health and Human Services (HHS) by July 1, 2023. The legislature has directed the transition accomplish the following:

  • More efficiently and effectively manage health and human services programs that are the responsibility of the state.
  • Establish a health and human services policy for the state.
  • Promote health and the quality of life in the health and human services field.
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Parent Organization: Iowa Department of Health & Human Services

Location Information

Statewide

Phone 515-993-5817 | Fax 515-993-5817

The Iowa Departments of Public Health (IDPH) and Human Services (DHS) are becoming one, single, department. IDPH and DHS will fully transition into the Iowa Department of Health and Human Services (HHS) by July 1, 2023. The legislature has directed the transition accomplish the following:

  • More efficiently and effectively manage health and human services programs that are the responsibility of the state.
  • Establish a health and human services policy for the state.
  • Promote health and the quality of life in the health and human services field.

Interpreters Available:

Phone interpretation available

Handicap Accessible: Yes

Appointment Needed: No

Program: Child Care Assistance (CCA)

Child Care Assistance (CCA) is a service that provides financial assistance to families to assist with the cost of child care.

Child care services for a child with protective needs are provided without regard to income. To receive protective child care services, the family must meet specific requirements, and child care must be identified in the child’s case permanency plan as a necessary service.

Services:

  • Child care funding
  • Child care provider search

Eligibility:

Families who meet income guidelines. The parent must also be:

  • A member of a Family Investment Program (FIP) participant household or
  • Work an average of 28 hours per week; or
  • Attend an approved training or education program full-time; or
  • Looking for work; or
  • Unable to provide care because of an approved medical reason.

Intake Process:

Applications are available on the DHS website or at the DHS offices. Fill out the application and mail or submit online. Contact Centralized Child Care Assistance Eligibility Unit (866.448.4605) for questions and information on application status.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Program: Family Investment Program (FIP)

The Family Investment Program (FIP) is Iowa’s Temporary Assistance to Needy Families (TANF) program. FIP provides cash assistance to families in need as they become self-supporting so that children may be cared for in their own homes or in the homes of relatives. FIP can be used all at one time or at different times.

Services:

  • Temporary financial assistance
  • Refugee Cash Assistance is available for 8 months if the individual or family is not eligible for FIP.
  • PROMISE JOBS work and training program
  • Family Development and Self-Sufficiency Program (FaDSS) workers available to assist FIP recipients in reaching self-sufficiency.
  • Family Self-Sufficiency Grants (FSSG) to provide immediate and short term monetary assistance to assist in removing barriers to employment to FIP recipients

Eligibility:

Families with children ages 19 and under. A parent or guardian must be a U.S. citizen or legal qualified alien, live in Iowa, and meet income guidelines.

Intake Process:

Contact your local DHS office or go online for application information.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No

Program: Healthy and Well Kids in Iowa (Hawki)

The Children’s Health Insurance Program (CHIP) is offered through the Healthy and Well Kids in Iowa program, also known as Hawki. Iowa offers Hawki health coverage for uninsured children of working families.

No family pays more than $40 a month. Some families pay nothing at all. A child who qualifies for Hawki health insurance will get their health coverage through a Managed Care Organization (MCO).

These are the MCOs or health plans to choose from:

  • Amerigroup Iowa, Inc.
  • Iowa Total Care

Dental benefits for Hawki are covered by Delta Dental of Iowa.

Services:

  • Inpatient and outpatient hospital services
  • Physician services
  • Well-child visits
  • Emergency care
  • Mental health services
  • Durable medical equipment
  • Home Health care
  • Hospice services
  • Prescription medicines
  • Dental Services
  • Hearing services
  • Vision care

Eligibility:

Below are some of the eligibility requirements to determine if a child qualifies for the Hawki program:

  • A resident of the state of Iowa
  • Under 19 years of age
  • Have no other health insurance
  • A citizen of the United States or a qualified alien
  • Be in a family that meets the Hawki income limits (Check your family’s income in the Hawki Income Guidelines table to see if your children qualify for Hawki)
  • Not a dependent of a State of Iowa employee
  • Not currently covered under the Medicaid program

Intake Process:

Contact your local office, apply online, or call Hawki customer service at 1.800.257.8563.

 

Hours:

Customer Services hours:
Monday – Friday 8:00 am – 5:00 pm

Handicap Accessible: Yes

Appointment Needed: No

Program: Medicaid – Title XIX Medical Assistance

Medicaid (Title XIX) is a state funded program which provides income based healthcare coverage. It is available as a primary or secondary health insurance for qualified individuals.

In Iowa, Medicaid has two main coverage groups: Most Iowa Medicaid members are enrolled in the IA Health Link managed care program. This program provides health coverage through a Managed Care Organization (MCO) that members get to choose. Some Medicaid members will get health coverage through the Medicaid Fee-for-Service program.

Services:

  • Assistive technology
  • Audiology
  • Family training and counseling
  • Health Insurance Premium Payment (HIPP) Program
  • Health services
  • Home and Community-Based (HCBS) Waivers
  • Home Health Services
  • Inpatient and Outpatient Hospital Services
  • Laboratory services
  • Long-term care services
  • Nursing Facility Services
  • Nutrition services
  • Occupational therapy
  • Physical therapy
  • Psychological services
  • Medical services for diagnostic or evaluation purposes
  • Medical Equipment
  • Social work services
  • Speech-Language pathology
  • Special instruction
  • Transportation and related costs
  • Vision services

Eligibility:

Medicaid is a health insurance program based on income. In addition to meeting certain income levels, individuals need to meet specific eligibility requirements to receive Medicaid coverage. The following are some of these general requirements:

  • A child under the age of 21
  • A parent living with a child under the age of 18
  • A woman who is pregnant
  • A woman in need of treatment for breast or cervical cancer
  • A person who is elderly (age 65 or older)
  • A person who is disabled according to Social Security standards
  • An adult between the ages of 19 and 64 and whose income is at or below 133 percent of the Federal Poverty Level (FPL)
  • A person who is a resident of Iowa and a U.S. citizen
  • Qualified non-citizen

Intake Process:

Contact your local DHS office or go online for application information.

Medicaid coverage is available from the date the application is received. Retroactive coverage may be available. Presumptive Medicaid coverage is available immediately for pregnant women and children through certain approved providers.

Handicap Accessible: Yes

Appointment Needed: No

Program: State Supplementary Assistance (SSA)

State Supplementary Assistance (SSA) is a state-funded program designed to meet the additional special needs, not met by the standard benefit rate paid by Supplemental Security Income (SSI), of individuals who are elderly, blind, or disabled.

Services:

Financial Assistance for:

  • Blind allowance
  • Dependent Person allowance
  • Family Life Home assistance
  • In-Home Health-Related Care assistance
  • Residential Care Facility assistance
  • Supplement for Medicare and Medicaid Eligibles

Eligibility:

People eligible for State Supplementary Assistance must meet all of the following requirements:

  • Be aged, blind, or disabled according to Social Security standards.
  • Be a resident of Iowa.
  • Receive SSI or would receive SSI except for excess income.
  • Have resources of $2,000 or below for a single person, or $3,000 or below for a married couple living together.
  • Have income less than the income limit for the State Supplementary Assistance group.

Intake Process:

Apply online, or visit the county office of the Iowa Department of Human Services.

Handicap Accessible: Yes

Appointment Needed: No

Program: Supplemental Nutrition Assistance Program (SNAP)

The Supplemental Nutrition Assistance Program (SNAP) provides nutrition benefits to supplement the food budget of individuals and families so they can purchase healthy food and move towards self-sufficiency.

Services:

  • Financial assistance for food and groceries.

Eligibility:

An individual or family must meet income guidelines and be a citizen or legal immigrant of the US. All children who are born in the US can apply even if their parents are not citizens.

Intake Process:

Applications can be filed online on the Iowa Department of Human Services website. Paper applications can be printed and mailed or brought into local offices.

Payment:

No Cost to Participant

Handicap Accessible: Yes

Appointment Needed: No