Resource Directory

The Family Help Guide is designed to help you locate community resources and support services across Iowa. The amount of information and resources available in our community can be overwhelming to access, we can help you navigate the search. This directory includes resources and information about the people and programs available in your area to support and empower you. 

If you would like a resource added or revised, you may use the contact button at the top of this page or email the information to iafamilysupportnetwork@everystep.org

Note: Distances are approximate.

Displaying locations 326 - 350 of 355

Iowa’s 1st Five – Healthy Mental Development Initiative builds partnerships between medical providers and public service providers to enhance high quality well-child care. Medical providers make a referral to 1st Five and a developmental support specialist contacts the family to discuss the family’s concerns. 1st Five developmental support specialists provide resources and referrals to help meet the needs of the family.

  • Supporting the population of children birth to age five (up to a child’s fifth birthday).
  • Increasing use of surveillance and standardized developmental screening by partnering with (engaging) primary care providers.
  • Providing a one-step referral resource for primary care providers.
  • Connecting referred children (and their parents/caregivers) to existing services in their local communities.
  • Keeping primary care providers informed about children’s progress.
  • Supporting healthy social, emotional and cognitive development of children birth to 5.

Eligibility:

1st Five is your partner in supporting healthy cognitive, social, and emotional development in Iowa children ages 0-5.

1st Five is Available in the Following Counties: Calhoun, Clay, Dickinson, Emmet, Hardin, Hamilton, Humboldt, O’Brien, Osceola, Palo Alto, Pocahontas, Webster, Wright.

 

Intake Process:

Call the 1st Five Project Director at (712) 363-8466.

Hours:

Monday-Friday, 8:00am-4:30pm

Payment:

No cost to the participant.

Website: Visit Website


Iowa’s 1st Five – Healthy Mental Development Initiative builds partnerships between medical providers and public service providers to enhance high quality well-child care. Medical providers make a referral to 1st Five and a developmental support specialist contacts the family to discuss the family’s concerns. 1st Five developmental support specialists provide resources and referrals to help meet the needs of the family.

  • Supporting the population of children birth to age five (up to a child’s fifth birthday).
  • Increasing use of surveillance and standardized developmental screening by partnering with (engaging) primary care providers.
  • Providing a one-step referral resource for primary care providers.
  • Connecting referred children (and their parents/caregivers) to existing services in their local communities.
  • Keeping primary care providers informed about children’s progress.
  • Supporting healthy social, emotional and cognitive development of children birth to 5.

Eligibility:

1st Five is your partner in supporting healthy cognitive, social, and emotional development in Iowa children ages 0-5.

Intake Process:

Email for further information/enrollment information: tball@udmo.com

Hours:

Monday-Friday, 8:00am-4:30pm

Payment:

No cost to the participant.

Website: Visit Website


Since 1985, Urban Dreams has been providing Des Moines’ inner city with a wide range of human service programs in a comfortable and non-threatening environment. Just as the problems that plague the inner city continue to evolve, Urban Dreams continues to change to meet them. Urban Dreams offers programs that are in tune to the unique issues affecting Polk County’s economically depressed areas.

  • Community refrigerator & food shelves
    • Availability of food items, personal hygiene items, and baby supplies changes daily and is often updated on their Facebook page
  • Outpatient substance abuse treatment and OWI treatment
  • Workforce Development
  • Community connectivity events
  • Mental health treatment and services in partnership with Broadlawns Medical Center
  • Information and referral- free internet and phone services available
  • Social mediation and consultation
  • Voter education

Hours:

Monday – Friday 9:00 am – 5:00 pm

Handicap Accessible: Yes

Website: Visit Website


Eligibility:

Open to anyone. This is a DMARC Food Pantry. Turkey not available if individual utilizes another DMARC food pantry in the same month.

Intake Process:

Bring a form of identification for all family members served. Photo identification needed for anyone aged 18 and older in the household. Step into booth to check-in. Speak over intercom, volunteer pushes cart with food outside.

Hours:

Turkeys available during the month of November as a meat option for your full monthly check in. Pantry hours are from 9:30 am – 6:30 PM. and 8:00 am – 12:00 noon on Saturdays, However, the last check-in for service is at 6:15 PM during the weekday and at 11:45am on Saturdays.


The Victim Assistance Section (formerly known  as the Crime Victim Assistance Division) was established in 1989. It provides essential funding and survivor-centered training to support victims of violent crime in Iowa.

The Victim Assistance Section administers programs that directly benefit victims of crime, including those that assist victims with the financial burden resulting from violent crime, that assist local crime victim service programs, and that assist the criminal justice system in holding offenders responsible for the effects of their crimes.  Funds for these programs come primarily from fines and penalties paid for by state and federal criminals.

Offers the crime victim compensation fund which provides essential funding and survivor-centered training to support victims of Iowa crime in Iowa.

  • Financial Assistance
  • Legal Assistance

Eligibility:

Services available to victims of crime, or individuals who assist victims.

Intake Process:

  • Complete a physical or online application.
  • Sign all three releases.
  • For the physical application, submit the physical application and releases to the Crime Victim Compensation Program to the address, fax, or email address listed at the bottom of this page.
  • For the online application, complete the information fields and submit.
  • After reviewing the application, we may request additional information.

Hours:

Monday – Friday, 8AM-5PM.

Mailing Address:

1305 E Walnut Street
Des Moines, IA 50319

Appointment Needed: Yes

Website: Visit Website


Healthy Child Care Iowa supports registered nurse child care health consultants (CCHC) throughout Iowa. The child care nurse consultants provide on-site consultations, technical assistance, and training to child care providers.

There is a toll-free talk line available to child care providers and families for health related questions and to be connected to a child care nurse consultant. The Healthy Families hotline number is 1-800-369-2229.

  • Technical assistance through phone, e-mail or on-site visits for health and safety issues.
  • Consult and train on health and safety standards and best practices.
  • Help with health and safety policies.
  • Support health record keeping, from medication to immunization records.
  • Help increase physical activity and healthy eating for children in the child care setting.
  • Connect child care providers to community resources for children and families.
  • Perform a health and safety assessment for providers involved in Iowa’s Quality Rating and Improvement System (QRIS).
  • Care planning for children with special health needs.

Eligibility:

Services available to all Iowa child care providers and families. For those in Dubuque, Allamakee, Chickasaw, Clayton, Delaware, Fayette, Howard, and Winneshiek counties.

Intake Process:

For further steps and information contact: 563-556-6200

Hours:

Monday-Friday, 8:00am-4:30pm

Payment:

No cost to participant.

Website: Visit Website


Helping Hands Warren County provides community refrigerators throughout Warren County. Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.

  • Food Pantry
  • Community Fridge

Intake Process:

First time visitors to our facility will fill out a very short and simple 2-page questionnaire regarding certain demographics. We do ask for an ID, or a sheet of paper with a current address or some form of identification. No appointment is necessary.

Hours:

Tuesday: 12:30pm-2:30pm.

Wednesday: 5:30pm-7:30pm.

Thursday: 9:00am-11:00am.

Saturday: 9:00am-11:00am.

Website: Visit Website


Helping Hands Warren County provides community refrigerators throughout Warren County. Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.

  • Food Pantry
  • Community Fridge

Intake Process:

First time visitors to our facility will fill out a very short and simple 2-page questionnaire regarding certain demographics. We do ask for an ID, or a sheet of paper with a current address or some form of identification. No appointment is necessary.

Hours:

Tuesday: 12:30pm-2:30pm.

Wednesday: 5:30pm-7:30pm.

Thursday: 9:00am-11:00am.

Saturday: 9:00am-11:00am.

Handicap Accessible: Yes

Website: Visit Website


General Assistance provides temporary assistance with basic and special needs. The program serves individuals and families who are at risk due to a temporary crisis and/or a mental or physical disability.

Typically the program may only be used once per calendar year.

  • Rental assistance
  • Utility assistance (must have a disconnect notice and made payments)
  • Medical, dental, and prescription assistance

Eligibility:

Serves residents of Warren County. Must be a legal resident of the county and meet income restrictions. Other eligibility requirements may apply. See website for details.

If you are a veteran please contact Veteran Affairs at 515.961.1045

Intake Process:

Appointments recommended. Application and list of requirements located on website.
Please provide the following for everyone in the household:

  • A completed application
  • Income Verification (i.e. pay check stubs for the last 30 days, employers written statement, Social security Administration statements (SSI, SSA, SSDI), Child Support, Foster Care Income, FIP, Veterans Benefits, etc.)
    • If you cannot work, a current doctor’s statement
    • If you have no income in past 30 days, a White Sheet from Iowa Workforce Development
  • 30-days of bank account transactions or other means of showing how money has been spent over the previous 30-days
  • For Rental Assistance: A copy of your lease agreement, completed landlord verification form
  • For Utility Assistance: Copy of utility bill and disconnect notice

 

Hours:

Monday – Friday 8:00 am –  4:30 pm

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


Healthy Child Care Iowa supports registered nurse child care health consultants (CCHC) throughout Iowa. The child care nurse consultants provide on-site consultations, technical assistance, and training to child care providers.

There is a toll-free talk line available to child care providers and families for health related questions and to be connected to a child care nurse consultant. The Healthy Families hotline number is 1-800-369-2229.

  • Technical assistance through phone, e-mail or on-site visits for health and safety issues.
  • Consult and train on health and safety standards and best practices.
  • Help with health and safety policies.
  • Support health record keeping, from medication to immunization records.
  • Help increase physical activity and healthy eating for children in the child care setting.
  • Connect child care providers to community resources for children and families.
  • Perform a health and safety assessment for providers involved in Iowa’s Quality Rating and Improvement System (QRIS).
  • Care planning for children with special health needs.

Eligibility:

Services available to all Iowa child care providers and families. For those in Madison and Warren counties.

Intake Process:

For further steps and information contact: 515-961-1074

Hours:

Monday-Friday, 8:00am-4:30pm

Payment:

No cost to participant.

Website: Visit Website


WCHA’s Housing Choice Voucher (HCV) Program allows low-income families to rent quality housing in Warren County via federal funds provided by the U.S. Department of Housing and Urban Development (HUD). Through the HCV Program, WCHA pays a portion of eligible families’ rent each month directly to the property owner. Families can use their vouchers to rent a house or apartment in Warren County throughout the cities of Indianola, New Virginia, Milo, St. Marys, Cumming, Hartford, Lacona, Martensdale, Ackworth, Spring Hill & Sandyville. Because there are more families who need rental assistance than there are funds available, WCHA uses a waiting list to administer the program to eligible families.

  • Section 8 Housing Choice Voucher Program

Eligibility:

Applicants must meet HUD’s income guidelines, which are found on the application. Priority is given to veterans, and current Warren County residents.

Intake Process:

Application available on WCHS website, along with a list of all other required documents. Applications and documents can be returned via drop box, located outside the WCHS office or mailed to the office.

Eligible applicants will be assigned to the waiting list according to the date & time application is received and will be moved to the preference section of the waiting list once preference is approved. Preference will be ranked in the following order:

  • Veteran Preference

  • Warren County Preference

  • All Other Applicants

Hours:

Tuesday – Friday 8:00 am – 12:00 noon; 1:00 – 4:30 pm

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


Waukee Area Christian Services (WACS) offers food and medical assistance to those struggling to make ends meet. Supported by area churches, businesses and community organizations, WACS includes a food pantry, free medical clinic, clothing closet, community garden, and seasonal programs.

 

  • Clothing Closet
  • Food Pantry
  • Anytime Food Room
  • Fruitful Vine Community Garden
  • Health Clinic

Intake Process:

Waukee Area Christian Services is located in the Northwest Entrance of Westview Church.

Hours:

Food Pantry hours: Monday 12:00 noon – 6:00 pm; Tuesday, Wednesday, Thursday 9:00 am – 3:00 pm; Saturday 9:00 – 11:00 am

Free Medical Clinic hours: Mondays 5:30 – 7:00 pm walk in or by appointment.

Fruitful Vine Garden: Mondays 4:00 – 6:00 pm, Tuesday, Wednesday, Thursday, Saturday 9:00 – 11:00

Handicap Accessible: Yes

Website: Visit Website


Our December Blessings program provides registered clients with the opportunity to receive both a Christmas food box and Christmas gifts for their children. The pre-assembled Christmas food box contains a variety of nourishing essentials for a traditional holiday meal. Children, from infancy through high school, can be registered to receive one or two wish list gifts generously donated by our supporters.

Eligibility:

December Blessings is available to qualified residents in the Waukee School District who meet eligibility requirements.

Intake Process:

Sign up: https://forms.office.com/Pages/ResponsePage.aspx?id=pfBbkiSnMUGQfRdKUDUW4OD1cEN-Uw9CvToY-FfYOclUNEhBR0dBM0JQWlZENUJFNk9HT1AzVDM1Ny4u


The Webster County Public Health Department is dedicated to attainment of the highest level of physical, mental, and social wellbeing for all residents of Webster County.
The agency is obligated to coordinate efforts with other resources for the betterment of health care systems. The agency continually seeks new ways and means of being responsive to the ever-changing community health needs. The agency also believes in the value of consumer participation in planning and implementing public health programs.

  • Care For Yourself
  • Communicable Disease
  • CPR
  • Emergency Management
  • Environmental Services
  • General Assistance
  • Hawki
  • Home Health
  • Immunizations
  • Iowa Nutrition Network School Grant Program
  • ISmile
  • Maternal Health
  • Maternal Infant Childhood Visiting Program (MIECHV)
  • Syndemic Prevention Outreach and Testing Program (SPOT)
  • Teen Information Pregnancy Program (TIPP)
  • Woman Infant and Children (WIC)

Intake Process:

Intake process varies for each service, please contact Health Department office.

Hours:

Monday-Friday, 8:00-4:30pm.

Website: Visit Website


West Des Moines Human Services has been assisting low-income, older seniors and disabled residents since 1979. They currently provide assistance to more than 1,600 households in West Des Moines and surrounding western suburbs.

  • Food & Personal Care Pantry
    • Dog & cat food sometimes available
    • DMARC Pantry & Anytime food
  • Clothing Closet
  • Medical Clinic
  • Energy Assistance & Weatherization
  • Holiday Assistance
  • School Supplies
  • Winter Coats
  • Youth Rec Assistance & Pool Passes
  • Birthday Heroes
  • Homeless Prevention & Assistance
    • Rent/Mortgage
    • Utility Disconnections

Eligibility:

Eligibility varies by program. Residency and income requirements apply. Clothing closet available for income-eligible residents of West Des Moines, Clive, Urbandale, and Windsor Heights. DMARC Food pantry & Valley Junction Free Medical Clinic open to anyone regardless of residency boundaries.

Intake Process:

Bring the following information to apply:

  • Proof of address (current piece of date-stamped mail or a lease)
  • Proof of gross income for past 30 days
  • Photo id for head of household
  • Identification for all household members (e.g., photo id, health insurance card, school id, or other valid form of identification)

Individuals may also register online by completing an intake form on the website.

Hours:

Food & Personal Care Pantry Hours: Monday & Thursday 8:30 am – 3:00 pm; Tuesday 8:30 am – 3:00 pm & 4:30 – 6:30 pm; Wednesday & Friday 8:30 am – 12:00 noon; 1st Saturday of the month 9:00 – 11:30 am

Clothing Closet Hours: Monday – Friday 8:30 am – 12:00 noon; Tuesday 4:30 – 6:00 pm; 1st Saturday of the month 9:00 – 11:30 am

Handicap Accessible: Yes

Website: Visit Website


If approved for Giftland will also receive holiday food voucher. Giftland will be distributed December 16th, 17th, and 18th.

Eligibility:

Identification for all household members, proof of residence and proof of income are required to register. Proof of income is not required if you have updated income with WDM Human Services in the last 12 months.

Intake Process:

Registration online is open October 20-October 31st, online and in person Nov 1-14. Available hours to walk in from Nov 1-14 is M-F from 8:30am-12pm. For online registration: https://www.wdm.iowa.gov/government/human-services/programs-services/holiday-assistance


December Holiday Food Vouchers will be available to registered, income qualifying households. Holiday food vouchers will be distributed on Dec 2nd for those not eligible for Giftland program.

Eligibility:

Identification for all household members, proof of residence and proof of income are required to register. Proof of income is not required if you have updated income with WDM Human Services in the last 12 months.

Intake Process:

Registration online is open October 20-October 31st, online and in person Nov 1-14. Available hours to walk in from Nov 1-14 is M-F from 8:30am-12pm. For online registration: https://www.wdm.iowa.gov/government/human-services/programs-services/holiday-assistance