The Family Help Guide is designed to help you locate community resources and support services across central Iowa. The amount of information and resources available in our community can be overwhelming to access, we can help you navigate the search. This directory includes resources and information about the people and programs available in your area to support and empower you. |
The Polk County Department of Community, Family & Youth Services manages and provides a variety of direct and purchased services for families and individuals in all age groups.
- River Place Food Pantry
- Crisis and Advocacy Services
- General Assistance
- Family Enrichment Center
- Family Planning Services
Hours:
Monday – Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
- Family Planning Services
Hours:
Monday – Thursday 8:00 am – 8:00 pm
Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 1:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
- Family Planning Services
Hours:
Monday – Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
- Family Planning Services
Hours:
Monday – Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
Website: View Website
Quitline Iowa is a free telephone service for Iowa residents trying to become tobacco free. Members receive special tools, research-based information, and a community of other individuals trying to become tobacco free. Services are individualized to meet specific needs of each person.
The quitline provides three different quit programs, designed to meet your style of communication, and the support you’re seeking as you quit tobacco. All quit programs will help you deal with the emotional, behavioral, and physical aspects that make quitting so hard.
- Phone + Online
Coaching over the phone, plus email, text, chat, web-based materials, and quit progress tracking through our website. - Phone Only
Coaching over the phone, plus materials, quit planning, and quit progress tracking. - Online Only
Materials, quit planning, and quit progress tracking through our website.
- Tobacco cessation resources
- Coaching
- Tobacco cessation community
Eligibility:
You must be an Iowa resident to participate in the program. To qualify for nicotine patches, gum or lozenges, you must be 18 years of age or older. It may also be helpful to discuss quitting tobacco with your medical provider.
Intake Process:
Enrollment takes place on the Quitline Iowa website or by calling 1-800-QUIT-NOW (784-8669).
Interpreters Available:
Spanish
Handicap Accessible: Yes
Website: View Website
Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.
- Perishable food items
- Non-perishable food items
Eligibility:
There are no restrictions on who can access the food or how often food can be accessed.
Intake Process:
There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.
Hours:
Can be accessed during City Hall hours.
Handicap Accessible: Yes
Interpreters Available:
Phone interpretation available.
Hours:
1st Thursday of the Month 9:00 am – 1:00 pm
Handicap Accessible: Yes
Website: View Website