| The Family Help Guide is designed to help you locate community resources and support services across Iowa. The amount of information and resources available in our community can be overwhelming to access, we can help you navigate the search. This directory includes resources and information about the people and programs available in your area to support and empower you. If you would like a resource added or revised, you may use the contact button at the top of this page or email the information to iafamilysupportnetwork@everystep.org |
Note: Distances are approximate.
St Mark Neighborhood Fridge
Community Fridge, Free will donations
Eligibility:
Open to all
Hours:
24/7
New Beginnings Christian Church Fridge
Community Fridge, free will donations
Eligibility:
Open to all
Hours:
24/7
Grace United Methodist Church
Community Fridge, Free will donations
Eligibility:
Open to all
Hours:
24/7
Des Moines Central Library
Community Fridge, free will donations
Eligibility:
Open to all
Hours:
Library Hours
Monday – Thursday 9AM to 8 PM
Friday 9Am to 6PM
Saturday 10AM to 5PM
Sunday 12 – 4PM
Des Moines Franklin Ave Library
Community Fridge, Free will donations
Eligibility:
Open to all
Hours:
9AM to 8PM Monday – Thursday
9AM – 6 PM Friday
10AM – 5 PM Saturday
12 – 4 PM Sunday
Des Moines South Side Library
Community Fridge, Free will donations
Eligibility:
Open to all
Hours:
10AM to 8PM Monday – Thursday
10AM – 6 PM Friday
10AM – 5 PM Saturday
Closed PM Sunday
Des Moines Forrest Ave Library
Community Fridge, free will donations
Eligibility:
Open to All
Hours:
10AM to 8PM Monday – Thursday
10AM – 6 PM Friday
10AM – 5 PM Saturday
Closed PM Sunday
Urbandale Public Library
Community Fridge, free will donations
Eligibility:
Open to all
Hours:
9 AM – 7:30 PM Monday – Thursday
9 AM – 6 PM Friday and Saturday
1 PM to 5 PM Sunday
Altoona Public Library
Community Fridge, Free will donations
Hours:
9 AM till 9 PM Monday – Thursday
9AM – 5 PM Friday – Saturday
2 PM – 5 PM Sunday
DMACC Southridge Center
Community Fridge
Eligibility:
DMACC Students
Hours:
Building hours varies
Carelon Health (fka Caremore)
Community Fridge
Eligibility:
Carelon Patients
Intake Process:
Contact their case manager
Appointment Needed: Yes
DMACC Urban Campus
Community Fridge
Eligibility:
Must be a DMACC Student
Hours:
Building hours – varies
3 day food supply, personal care and household cleaning items. Bring a photo ID. Items vary. Quantities based on family size
3 day food supply, personal care and household cleaning items
Eligibility:
DMARC Once a month
Intake Process:
Bring a photo ID, insurance cards for kids
Hours:
Monday 4 – 7
Friday 9-12
Website: Visit Website
Full service food panty
Eligibility:
Full service with IDs
Limited supply without IDs.
Urbandale Food Pantry
Intake Process:
Need to register with them upon arrival
Hours:
Monday – Thursday 9:30 AM till 6:15PM
Saturday 8AM – 11:45AM
Website: Visit Website
DMARC Food pantry, anytime food pantry, personal care pantry
West Des Moines Food & Personal care pantry
food, personal items, clothing
Eligibility:
DMARCC registration, IDs for anyone in household
anytime food no registration
Intake Process:
registration and IDs for those serving with in the family
Hours:
Monday 8:30 am – 3pm
Tuesday 8:30 am – 3pm
4:30am – 6pm
Wednesday 8:30 am – 12
Thursday 8:30am – 3 pm
Friday 8:30am – 12
Website: Visit Website
Des Moines Public schools’ food pantries provide food assistance to your child, call your child’s main school office for assistance.
Eligibility:
DMPS children
Urban Dreams Community Food Pantry
Visit once a day Mon – Friday for food pantry
Hours:
Monday – Friday 9am – 5pm.
Website: Visit Website
IMPACT Polk County Drake Neighborhood
once a month food pantry
Eligibility:
Register with IDs of all family members
Hours:
Monday, Tuesday, Thursday, Friday 8am -4:30PM
Wednesday 9:20am – 4:30pm
IMPACT Polk County Ankeney Located in the community resource Connection Bldg.
Food pantry
Eligibility:
Register, IDs needed for family members, once a month
Hours:
8am – 4:30 Monday, Tuesday, Thursday, Friday
9:30 – 4:30 Wednesday
Polk County Health Department creates the conditions for all people to live healthy lives by engaging residents, reducing health disparities and attending to the needs of our most vulnerable families.
• Provide health assessments such as sports physicals and well child checkups to ensure our youth’s health and safety.
• Keep the community, employers and employees safe through work physicals and drug tests.
• Provide testing, treatment, education and counseling for sexually transmitted diseases.
• Promote disease prevention through adult and travel immunization clinics.
• Ensure the health of newly immigrated individuals and refugees through our green card immunization services.
• Provide people who are uninsured or underinsured access to free breast, cervical, and colorectal cancer screenings, as well as heart health screenings through the Ribbons of Hope program.
Hours:
Monday – Friday 8:00 AM – 4:30 PM
Website: Visit Website
The Polk County Department of Community, Family & Youth Services manages and provides a variety of direct and purchased services for families and individuals in all age groups.
- River Place Food Pantry
- Crisis and Advocacy Services
- General Assistance
- Family Enrichment Center
Photo ID of Veterans Status required during Veterans hours. https://www.polkcountyiowa.gov/veteran-affairs/news/2025-veterans-coat-giveaway/
Eligibility:
Open to Veterans and their families ONLY from 9:00am-12:00pm. Open to public from 1:00pm-2:30pm.
Hours:
November 10th, 2025
Community Health Partners offers the Healthy Families Program to parent(s) who are expecting a baby or have a newborn infant. Healthy Families is nationally accredited by Healthy Families America. It is a free, voluntary, culturally humble program that focuses on family strengths and healthy parent child interaction and bonding. The goals of the Healthy Families Program are safe and healthy children and families, empowered parents, and school ready children. Priority for service is given to single parents, first-time parents, and teen parents.
Eligibility:
- Prenatal families or families with newborns may be eligible for HOPES services.
- A Family Support Worker may work with a family until a child reaches five years of age or until the family no longer request services.
- Reside in Fremont, Montgomery, and Page counties
Intake Process:
Interested in joining the program?
Click the link below to fill out the referral form, and be sure to list Southwest Iowa Families in the “referred by” section.
Can be completed in person, just stop by office.
🔗 https://www.childandfamilyresourcenetwork.org/form
Hours:
Monday-Friday, 8:00am-4:30pm
Payment:
No cost to participant.
Website: Visit Website
WIC is a special supplemental nutrition program for women, infant and children. WIC is a federally funded public health nutrition program helping families by providing healthy foods, nutrition education, and referrals to other health care agencies.
Eligibility:
WIC serves women, infants and children that meet income-based guidelines.
This office serves Cass, Harrison, Mills, Monona, Pottawattamie, and Shelby counties.
Hours:
locations and hours vary call number bellow for more information
Payment:
No cost to participants
Handicap Accessible: Yes
Website: Visit Website
Pregnancy Center of Central Iowa offers free and confidential services to parents to be in central Iowa. Pregnancy center of central Iowa offers an educational incentive program. Participants earn points for attending pregnancy classes. The points are used to redeem for needed baby items.
Hours:
Monday – Thursday 12pm – 4pm.
Payment:
No cost to participant
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
- Family Planning Services
Hours:
Monday – Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
- Family Planning Services
Hours:
Monday – Thursday 8:00 am – 8:00 pm
Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 1:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
- Family Planning Services
Hours:
Monday – Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
- Family Planning Services
Hours:
Monday – Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
Quitline Iowa is a free telephone service for Iowa residents trying to become tobacco free. Members receive special tools, research-based information, and a community of other individuals trying to become tobacco free. Services are individualized to meet specific needs of each person.
The quitline provides three different quit programs, designed to meet your style of communication, and the support you’re seeking as you quit tobacco. All quit programs will help you deal with the emotional, behavioral, and physical aspects that make quitting so hard.
- Phone + Online
Coaching over the phone, plus email, text, chat, web-based materials, and quit progress tracking through our website. - Phone Only
Coaching over the phone, plus materials, quit planning, and quit progress tracking. - Online Only
Materials, quit planning, and quit progress tracking through our website.
- Tobacco cessation resources
- Coaching
- Tobacco cessation community
Eligibility:
You must be an Iowa resident to participate in the program. To qualify for nicotine patches, gum or lozenges, you must be 18 years of age or older. It may also be helpful to discuss quitting tobacco with your medical provider.
Intake Process:
Enrollment takes place on the Quitline Iowa website or by calling 1-800-QUIT-NOW (784-8669).
Interpreters Available:
Spanish
Handicap Accessible: Yes
Website: Visit Website
Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.
- Perishable food items
- Non-perishable food items
Eligibility:
There are no restrictions on who can access the food or how often food can be accessed.
Intake Process:
There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.
Hours:
Can be accessed during City Hall hours.
Handicap Accessible: Yes
Interpreters Available:
Phone interpretation available.
Hours:
1st Thursday of the Month 9:00 am – 1:00 pm
Handicap Accessible: Yes
Website: Visit Website
The purpose of the Regional Genetics Consultation service is to provide genetic health care services and education for patients and families within the state of Iowa through statewide outreach services; in order to promote health, prevent disease, reduce the incidence of congenital disorders and improve outcomes for those with birth defects and genetic disorders.
Eligibility:
Clinic should be contacted to obtain description of exact eligibility requirements. In general, following documentation is needed: medical records from current doctors, records of related imaging studies, and records of laboratory studies.
Intake Process:
Clinic needs to be contacted first. Representative will inform caller of documentation requirements and provide information about service being requested.
Hours:
Not all services at PSC have the same hours of availability. Please call our general scheduling line at: 1-888-573-5437 (888 573 KIDS). Or clinic’s phone number can be called. Appointment is needed. Call should be made beforehand.
Appointment Needed: Yes
Website: Visit Website
Eligibility:
- Family Planning Services
Mailing Address:
PO Box 458
Ottumwa, IA 52501
Handicap Accessible: Yes
Appointment Needed: Yes
Ruth Harbor is a Christ-centered home for young women who are alone and facing unplanned pregnancies. “Ruth” means compassion; “Harbor” means a place of refuge, safety, retreat, shelter.
Ruth Harbor is a resident home located in Des Moines and Carlisle. It provides young women who are alone and facing unplanned pregnancies a truly viable option — a safe harbor — by providing housing, education, counseling, health care, parenting training or adoption assistance, spiritual support and more for the duration of their pregnancies.
- Mother-Child program
- The Mother-Child programming includes a safe home in which to live, and many other supports such as professional counseling, coaching on parenting skills, and additional life skills that build off the relationship development, assistance in education/employment/volunteering, and medical care guidance.
- Maternity Home
- Ruth Harbor Maternity Home is a home for young women (up to age 23) facing an unplanned pregnancy. Ruth Harbor provides a family-style home. Housing, food, and transportation are provided. Mothers are given the support needed to work and save for the future or pursue educational and career opportunities.
Eligibility:
Designed for women up to age 23 with babies up to 12 months of age when entering.
Intake Process:
Interested applicants can complete the application (located on website) or email.
Hours:
Monday through Friday 8:30am to 4:30pm.
Mailing Address:
534 42nd Street
Des Moines, IA 50312
Payment:
No cost to participant
Appointment Needed: Yes
Website: Visit Website
Our Safe and Healthy Housing program is available for low-income families that live in the greater Des Moines Metro area and need repairs to their home to maintain safety for the resident(s).
- Plumbing
- Electric
- Heating
- Air conditioning
- Wheelchair ramps
- Grab bars
- Safety lighting at night
- Broken windows
- Stair railings
- Any other immediate danger to your well-being
They will not provide any major construction services *
Eligibility:
Eligibility is based on a tier system they use that is looked at your household income and number of people living in the home. There is some flexibility to this if you are close to their eligibility requirements. You must reside in the Polk County/Warren County area to be eligible. You must own your home; they will not work with rentals or contract homes.
Intake Process:
Call to get an application sent to you or come in to the office to pick up an application for the program. It is not available online.
Hours:
Monday through Friday 9AM-5PM. Call to verify a staff member is in office, since all may be out at once for home visits.
Website: Visit Website
Salvation Army provides financial assistance for rent, utilities, furniture, clothing, and bus passes. Funding is limited.
Eligibility:
Income guidelines apply
Hours:
Monday-Saturday: 9am – 9pm.
Mailing Address:
133 E 2nd Street
Des Moines, IA 50309
Payment:
No Cost to Participant
Website: Visit Website
Hours:
Tuesday, Thursday, Friday 10:00 am – 12:00 noon & 1:00 – 4:30 pm
Handicap Accessible: Yes
Appointments for the week are made only by telephone starting at 8:30 am on Mondays. You must contact staff directly, do not leave a message on voice mail. Salvation Armyy Family Services offers a variety of financial assistance options. Please contact to schedule an appointment.
Eligibility:
Anyone is welcome and there are no zip code boundaries. You may need documentation.
Intake Process:
no cost to participants
Hours:
Varies per program and location.
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
600 West 4th Street, Davenport, IA 52801, USA
Phone 563-326-8618 | Fax 563-326-8774
The Scott County Health Department promotes, protects, and preserves health through leadership, service, education and partnerships.
- Clinical services
- Environmental health
- Public health and safety
- Community health
Hours:
M-F: 8:00 a.m. – 4:30 p.m.
Website: Visit Website
Healthy Child Care Iowa supports registered nurse child care health consultants (CCHC) throughout Iowa. The child care nurse consultants provide on-site consultations, technical assistance, and training to child care providers.
There is a toll-free talk line available to child care providers and families for health related questions and to be connected to a child care nurse consultant. The Healthy Families hotline number is 1-800-369-2229.
- Technical assistance through phone, e-mail or on-site visits for health and safety issues.
- Consult and train on health and safety standards and best practices.
- Help with health and safety policies.
- Support health record keeping, from medication to immunization records.
- Help increase physical activity and healthy eating for children in the child care setting.
- Connect child care providers to community resources for children and families.
- Perform a health and safety assessment for providers involved in Iowa’s Quality Rating and Improvement System (QRIS).
- Care planning for children with special health needs.
Eligibility:
Services available to all Iowa child care providers and families. For those in Cedar, Clinton, Jackson, and Scott counties.
Intake Process:
To contact your Scott County Child Care Nurse Consultant, call 563-326-8618 Ext. 8821 or email health@scottcountyiowa.gov.
Payment:
No cost to participant.
Website: Visit Website
HOPES-HFI is a home visiting program and serves families with young children. The program goals are to promote child health and development, improve family relationships, and encourage positive parenting and family relationships.
Eligibility:
- Families can enroll prenatally and until the child is 3-months of age. After enrollment, families may remain enrolled until the child is 5-years of age.
- For families who reside in Wapello, Jefferson, Monroe, Mahaska, Appanoose or Henry Counties.
Intake Process:
For information or to enroll, please call 641-329-4317.
Payment:
MIECHV is a voluntary program free of charge.
Website: Visit Website
Providing a trusted partner to single parents and their families by offering programs and services to help single parent families strengthen and thrive.
- Breaktime
- Single parent groups
- Home provision
- Workshops
- Classes
- Family care
- Resources
Eligibility:
Single parent families
Intake Process:
By email, phone, or in-person
Hours:
Monday-Friday 9am-4pm
Handicap Accessible: Yes
Website: Visit Website
Cookies, crafts, and cocoa are available for families to enjoy together when their shopping is done, and all leave with a wrapped gift for one another to be put under the tree for Christmas.
Intake Process:
Open to single parents in central Iowa.
Hours:
Event is on December 13th, 2025. Registration will open in December.
Website: Visit Website
Programming and activities provided for children and youth aged 0-18, so while moms enjoy this uplifting evening, their children will enjoy a fun evening complete with activities, games, and a meal of their own.
Intake Process:
Registration is required and closes December 1, 2025. Those registered by November 6 will be entered to win one of three $100 gift cards given during the program. Tickets are $15 per individual (mother only) or $25 per family (mother and children). Scholarships are gladly provided and easily received by simply selecting the Scholarship registration type when registering.
Hours:
Annual Single Moms Christmas Dinner will be held on December 6th, 2025 at 5:00pm at the Community Choice Credit Union Convention Center at the Iowa Events Center in Des Moines, 833 5th Avenue.
Community Health Partners is the local public health agency for Sioux County, Iowa. Community Health Partners works to ensure that all people living in Sioux County have the opportunity to make choices that will help them live longer, healthier lives, regardless of their income, education or ethnic background.
- Community Care Coordination
- Family Literacy Program
- Health Promotion and Education
- Healthy Families Program
- Healthy Homes
- Immunizations
- Keys to Dementia Prevention Program
- Lead Poisoning Prevention Program
- Steps to Success Program
- Tobacco Use Prevention
Eligibility:
Individuals living in Sioux City, Iowa.
Intake Process:
Contact Sioux County Community Health Partners for further information. Intake process varies per service.
Hours:
Monday-Friday, 9:00am – 4:00pm.
Website: Visit Website
- Family Planning Services
Hours:
Monday – Thursday 7:30 am – 8:00 pm
Friday 7:30 am – 5:00 pm
*open 10:00 am on 1st Thursday of the month
Handicap Accessible: Yes
Appointment Needed: Yes
HOPES-HFI is a home visiting program and serves families with young children. The program goals are to promote child health and development, improve family relationships, and encourage positive parenting and family relationships.
- Prenatal education and delivery preparation
- Newborn, toddler and child health and development information and referrals
- School readiness and social skills
- Whole family development and goal setting
- Classes and social events that educate parents and promote interaction among children
Eligibility:
New parents who are expecting up until their child is 3 years old.
Intake Process:
Call for further steps/information and enrollment:
712-279-6119
Hours:
Monday-Friday, 8:00am-4:30pm
Payment:
No cost to participant.
Website: Visit Website
Sleep in Heavenly Peace believes beds are a basic need for proper physical, emotional, and mental support for children. Sleep in Heavenly Peace volunteers make and deliver bunk beds to children and families in need. Community providers can refer families to Sleep in Heavenly Peace, or families can self-refer.
- Provides handmade bunk beds, mattresses, and bedding to children in need.
Eligibility:
- Families must live near a Sleep in Heavenly Peace chapter. Chapters can be found on the Sleep in Heavenly Peace website.
- Families must live in a home or apartment with a room large enough to fit one of the beds.
- Sleep in Heavenly Peace must be able to contact the family, or referral source, via phone, text, or email.
- To qualify as a bed recipient, the adult must be the legal guardian of the child.
- Child receiving the bed must be between the ages of 3-17.
Intake Process:
Providers or families can complete the online application form on Sleep in Heavenly Peace’s website. The selection committee reviews applications and recipients are selected by the committee. Sleep in Heavenly Peace can’t guarantee every applicant will receive a bed. Beds are made as supplies and donations allow. Applications may be held until more beds are able to be made.
Website: Visit Website
Statewide
Phone 1-866-968-7842
- Supplement income, paid on the 1st. Max amount is $783 single, or $1,175 couple, check is reduced depending on income.
- Medicaid
Eligibility:
Intake Process:
Application process through Social Security Administration website. (https://www.ssa.gov/apply/ssi)
Find Local Office by zip code: https://www.ssa.gov/locator/
Interpreters Available:
(https://www.ssa.gov/multilanguage/interpreter.html)
Hours:
Open 9am-4pm Monday-Friday, closed on Saturday and Sunday.
Mailing Address:
455 SW 5th Street, Suite F
Des Moines, IA 50309
Payment:
No fees.
Website: Visit Website
Home visiting Program with Group based educational classes. An incentive program that earns points for essential items.
Positive Family Group
Necessary items like diapers, wipes, and detergent are available as well as beds, and a limited supply of like new clothing and baby quilts.
Eligibility:
Pregnant women and children through age 5.
Intake Process:
must enroll in Positive Family Group
Hours:
Monday – Friday 8:30am – 5pm
Payment:
No cost to participant
Handicap Accessible: Yes
HOPES-HFI is a home visiting program and serves families with young children. The program goals are to promote child health and development, improve family relationships, and encourage positive parenting and family relationships.
Eligibility:
New parents who are expecting up until their child is 3 years old.
Intake Process:
Call for enrollment: (712) 794-5279
Hours:
Monday-Friday, 8:00am-4:30pm
Payment:
No cost to participant.
Website: Visit Website
1524 W US Hwy 30, Carroll, IA 51401, USA
Phone 712-794-5623 | Fax 712-794-5937
Carroll County Nest
The Carroll County Nest is an incentive program that provides encouragement for parents to meet outcomes such as early and regular prenatal care, participation in programs to increase healthy behaviors, attendance at class on various topics related to pregnancy, infant care, and appropriate use of community services.
Families receive points for attending prenatal doctor visits, participating in educational activities, and living a healthy lifestyle. Points are exchanged for items such as diapers, wipes, safety items, clothing, or toys. Participates are required to complete an educational activity once a month such as attending a class or reading material related to pregnancy until baby turns 1 year old.
Eligibility:
Pregnant individuals that reside in Carroll County
Hours:
Monday – Friday 8 am – 4:30 pm
Payment:
no Cost to Participant
Handicap Accessible: Yes
Website: Visit Website
St. Theresa Catholic Church operates a supplemental/emergency food pantry out of their church office. They offer a variety of fresh, frozen, canned, and packaged food, along with personal care products. Eligible households can access the pantry once per month. St. Theresa Food Pantry is a Food Bank of Iowa member agency.
- Food Pantry
- Personal hygiene items
Eligibility:
Open to anyone.
Intake Process:
Park in the semi-circle drive accessed off Merle Hay Road, in front of the church. The church office is located north of the church. After you park, head north across the driveway and take the diagonal sidewalk to the church office door. Ring the doorbell to be served.
No documentation is needed to receive food.
Hours:
Monday – Wednesday: 10am – 1:45pm
Closed holidays, holy days, and weather-related St. Theresa School or church office closings
Handicap Accessible: Yes
Website: Visit Website
Since being established in Des Moines in 1924, the main focus of St. Vincent de Paul’s (SVdP) work is to assist those living in poverty in becoming self-sufficient by helping to remove roadblocks as we walk with them on their journey out of poverty. The Des Moines Council operates two thrift stores, two social services departments, an education center, and a child watch center.
- Clothing
- Furniture
- Adult Education
- Food Pantries
- Iowa DOT Written Test Location
Eligibility:
St. Vincent de Paul’s accepts refrigerators, in good working condition, but not other major appliances. Donations of furniture, clothing, household, and other miscellaneous items, as well as food/bread donations, can be made at any of their three locations between the hours of 9:00 a.m. and 5:00 p.m., Monday through Saturday.
Pick up of donations are done by zip codes on the following days:
- Monday: 50111, 50325, 50324, 50323, 50322
- Tuesday: 50312, 50311, 50310, and 50309
- Wednesday: 50035, 50327, 50317, 50316, 50314, 50313, 50021, 50023, 50131 and 50009
- Thursday: 50266, 50265 and 50263
- Friday: 50321, 50320, 50315, 50211, 50125 and 50047 (every other Friday)
No pickups are made on Saturdays or holidays.
Items unable that cannot be accepted: computers, printers, entertainment centers, exercise equipment, medical equipment, televisions that are older than five years old, pianos, organs, water beds, metal desks, car seats, strollers, baby furniture, furniture that is torn, stained or in need of repair, and home improvement item.
Intake Process:
In order to make an appointment please contact Social Services staff. Appointments can be scheduled for the current day in the thrift store, or for the following day over the phone.
Bring social security cards for every member of the household, a photo ID for the head of the household.
1426 6th Avenue: 515-282-8327 Ext. 140
Hours:
Store Hours: Monday – Saturday: 9:00 am – 6:00 pm
Donation Hours: Monday – Saturday: 9:00 am – 5:00 pm
Food pantry by appointment only.
Mailing Address:
1426 6th Avenue
Des Moines, IA 50314
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
Educates, equips, and empowers young people living in disadvantaged and oppressive circumstances by using arts, entertainment, music, and a variety of other methods. This program is designed to serve youth in a supportive, empowering environment.
Tutoring partnerships, motivational speaking, participation in police department diversionary programs. Starts Right Here educates, equips, and empowers young people by using the arts, entertainment, music, and a variety of other engaging methods.
Hours:
Monday-Thursday 9:00 am – 5:00 pm
Mailing Address:
455 SW 5th Street, Suite A
Des Moines, IA 50309
Website: Visit Website
1112 East Grand Avenue, Des Moines, IA 50319, USA
Phone 515-281-3592 | Fax 515-242-6007
The Office of Ombudsman serves as an independent and impartial agency to which citizens can air their grievances about government. By facilitating communications between citizens and government and making recommendations to improve administrative practices and procedures, the Ombudsman promotes responsiveness and quality in government. The Ombudsman has authority to investigate complaints about Iowa state and local government, with certain exceptions. The Ombudsman attempts to resolve most problems informally. Following an investigation, the Ombudsman may make findings and recommendations and publish a report.
- Investigate a complaint against an agency, official or employee of Iowa state and local government independently and impartially, and in a confidential manner, to the extent possible as provided by law
- Work with an agency to attempt to resolve a problem when an investigation shows that the agency has acted contrary to law, unreasonably or unfairly, or has made a mistake
- Make recommendations to agencies for administrative or policy changes, when appropriate
- Make recommendations to the Iowa General Assembly for legislation, when appropriate
- Answer questions relating to government or refer a person to suitable agency or entity for answers
Eligibility:
Open to all individuals.
Intake Process:
Contact by letter, telephone, TTY (teletypewriter), fax, e-mail, or visit the office in person.
Hours:
Monday – Friday 8:00 am – 4:30 pm.
Mailing Address:
1112 East Grand
Des Moines, IA 50319
Payment:
No cost to participant.
Handicap Accessible: Yes
Website: Visit Website
Helps empower adolescents and young adults that have been affected by cancer. Provides equal access to quality, holistic care no matter age, diagnosis, race/ethnicity, sexuality, or gender.
This program is based out of New York but offers virtual meet ups for support.
Empower the community with comprehensive resources and support. Support adolescents and young adults by addressing the real-life hurdles that can come with cancer and advocate for a change where traditional support systems fall short.
Eligibility:
Adolescents and young adults diagnosed with cancer
Hours:
Monday – Friday 9:00 am – 6:00 pm
Mailing Address:
40 Worth Street Suite 808
New York, NY 10013
Website: Visit Website
Susan Knapp Health Center
Programs: Family Planning Services (Title X), Family Planning (Planned Parenthood)
2304 University Avenue, Des Moines, IA 50311, USA
Phone 877-859-0542 | Fax 515-362-8033
- Family Planning Services
Hours:
Monday – Friday 9:00 am – 5:00 pm
Second Saturday of the month 10:00 am – 3:00 pm
Some services are available on a walk-in basis. Call for more information.
Handicap Accessible: Yes
Website: Visit Website
Community refrigerators are open 24 hours a day, seven days a week. Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.
The Sweet Tooth Farm Community Refrigerator is located at parking lot of HOME Inc.
- Perishable food items
- Non-perishable food items
Eligibility:
There are no restrictions on who can access the food or how often food can be accessed.
Intake Process:
There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.
Hours:
The community refrigerator is open 24 hours a day, seven days a week.
Handicap Accessible: Yes
Website: Visit Website
129 West High Street, Toledo, IA, USA 50704
Phone 641-484-4788 | Fax 641-484-5447
his is an educational incentive program. Participates earn points for healthy behaviors and encouragement to receive early and regular prenatal medical care, The points are redeemed for needed baby items for child up to 2 years old.
Hours:
2nd Tuesday of the month 3:30pm to 4:30 PM
Payment:
No cost to participants
405 Jefferson Street, Bedford, IA 50833, USA
Phone 712-523-3405 | Fax 712-523-3402
Taylor County Public Health works to protect, promote, and enhance the health and well-being of the environment and residents of Taylor County through our health services, prevention programs and health education.
Environmental Health:
• Septic system inspection
• Well and geothermal services & inspections
• Well & cistern plugging
• Private water well testing
• Radon test kits
• Tanning and tattoo parlor inspections
• Rental inspections
• Animal bite follow up
Home Health:
• Skilled nursing
• Health Aide/personal care
• Homemaker/light housekeeping
• Speech, physical and occupational therapy
Public Health:
• Breast & cervical cancer screening
• Women’s heart health program
• Bioterrorism preparedness
• Flu clinics
• Blood pressure clinics
• New baby home visits
• Communicable disease follow up
• Immunization clinic
• Car seat safety check up and education
• I-Smile/oral health for children
• Child Care Nurse Consultation
• Lead poisoning prevention education and screening
• Hawk-i outreach and enrollment (insurance for children)
• Care coordination to help families find local helping programs
• Prenatal education throughout pregnancy
Website: Visit Website
Statewide
Phone 515-282-5099 | Fax 515-237-3917
Telecommunication Access Iowa helps Iowans who are Deaf, Hard of Hearing, or have speech difficulties get specialized telecommunications equipment at little or no cost.
- Voucher for Specialized Telecommunications Equipment
Eligibility:
You must meet all to qualify for a Voucher:
- Be an Iowa resident
- Be at least 5 years of age or able to use the telecommunications equipment
- Have phone service now or plan on getting it (not needed for the wireless requirements)
- Confirm that the equipment you are asking for would make telecommunications use easier for you
- Confirm your income is less than what is listed in the chart below
| No. of Persons in Family | Gross Annual Family Income |
|---|---|
| 1 person | $66,000 |
| 2 persons | $76,000 |
| 3 persons | $86,000 |
| 4 persons | $96,000 |
| 4+ persons | Add $10,000 for each additional person |
Intake Process:
- Step 1: Complete Application Form listed on website, or call (800) 606-5099 to receive an application in the mail
- Step 2: Choose Your Equipment
- Step 3: Acquire Professional Certification to sign the application form verifying that you have a need for specialized telecommunication equipment.
- Step 4: Submit Application to TAI.
- Mail: 6925 Hickman Road Des Moines, IA 50322
- Email: info@teleiowa.com
- Online: Home Page – IUB EVS
Hours:
Showroom Hours: 8:00 am – 5:00 pm, Monday – Friday
Mailing Address:
6925 Hickman Road
Des Moines , IA 50322
Website: Visit Website
The Ankeny Klothing Exchange (TAKE) is a non-profit organization that operates a store offering free gently used clothing, shoes, linens, household goods, and more to people in need.
- Free Clothing Closet & Household Items
Eligibility:
No proof of income or other information is requested. TAKE will ask for your city of residence & the number of people for whom you are shopping, in order to keep annual statistics on use.
Intake Process:
Coming to shop? Here’s what you need to know:
- Once you sign in, we’ll give you plastic shopping bags which you may fill with clothing or items you need.
- Outside shopping bags/purses are not allowed.
- Children must be supervised at all times.
- The Ankeny Klothing Exchange, Inc. (TAKE) reserves the right to refuse service to any customer who threatens or verbally abuses volunteers or other customers, or who is causing a scene by yelling, swearing, making a mess, or who is clearly intoxicated.
Hours:
Monday – Friday + 2nd Saturday. 9:30am – 11:30 am.
Mailing Address:
105 E 1st Street
Ankeny, IA 50021
Website: Visit Website
The Bridge Home
Programs: The Bridge Home
The Bridge Home is a non-profit organization devoted to bridging the gap between homelessness and housing by providing shelter, support, and inspiring a pathway forward for individuals and families experiencing or on the verge of homelessness.
- Emergency Shelter
- Street Outreach
- Supportive Housing
- Short-term rental assistance
Eligibility:
Serves Boone, Greene, Hardin, Marshall, and Story counties.
Intake Process:
Call (515) 232-8075 or complete the following “Get Help” form: Contact The Bridge Home – Help for Homeless in Iowa
Hours:
Monday – Friday, 8am – 5pm.
Mailing Address:
225 S Kellogg Ave
Ames, IA 50010
Website: Visit Website
The Connection Cafe
Programs: The Connection Cafe
The Connection Cafe is a free lunch program for homeless and low-income people in downtown Des Moines, Iowa. We serve lunch at noon every Monday-Friday to our honored guests. Hosted by The Bridge.
- Community Meals – Free Lunch
Eligibility:
Serves low-income and homeless communities.
Hours:
Monday-Friday from 12pm – 1pm.
Mailing Address:
600 6th Ave
Des Moines, IA 50309
Website: Visit Website
