The Family Help Guide is designed to help you locate community resources and support services across Iowa. The amount of information and resources available in our community can be overwhelming to access, we can help you navigate the search. This directory includes resources and information about the people and programs available in your area to support and empower you. |
Note: Distances are approximate.
Able Up Iowa, formerly known as Iowa Able Foundation, is non-profit organization that helps people of all abilities become financially independent by providing solutions of financial needs and empowering them to achieve financial goals.
Since 1993, they have provided an accessible borrowing option to Iowans for purchasing products and services related to living independently. Able Up Iowa offers lower interest rates, credit building, emergency funding, and forgivable loans.
Information about the specific loans offered is available on the Iowa Able Up website.
- Loans for the following:
- Assistive devices
- Home modifications
- Vehicle modifications
- Service and support animals
- Home repair
- Vehicle repair or purchase
- Education equipment
- Employment equipment
- Credit builder loan
- Financial Counseling
- Resource Counseling
- Credit Coaching
- Benefits Planning
Eligibility:
Loans are available to Iowans with a disability, diagnosis, or long-term condition, Iowans who are ages 55+, and their families.
Intake Process:
Applications available on the website. Paper copies can be requested and mailed by calling 515-292-2972.
Along with the application, Iowa Able needs the following documentation to process loan requests:
- 2 forms of identification
- Income verification
- Expense verification
- Quote for the equipment or project
Handicap Accessible: Yes
Website: Visit Website
Above + Beyond Cancer is a public charity with a mission to elevate the lives of those touched by cancer, to create a healthier world. Above + Beyond Cancer is a 501(c)3 non-profit organization. All Optimal Living Programs and Classes are free to Cancer Survivors. Our programs are also open to Caregivers and the Community. Cancer Patients and Survivors may receive a 12-week YMCA scholarship or MercyOne Health and Fitness Scholarship after a Doctor referral.
- Aquatics & cycling
- Adventure fitness
- Nutrition Classes
- Mind & Spirit Wellness
- Medication & music therapy
- Art therapy & book club
- Cancer education series & support groups
- Sound healing & Reiki
- And more
Intake Process:
For more information, call 515-669-9879. Medical referrals can be faxed to 515-635-1286.
Handicap Accessible: Yes
Website: Visit Website
Achieving Maximum Potential (AMP) is Iowa’s Foster Care Youth Council that meets in Councils throughout the state. AMP seeks to unleash the full potential for personal growth among Iowa’s foster youth ages 13-22. Together, they provide opportunities to build life and leadership skills while advocating for positive change to Iowa’s child welfare system.
Summarized by the motto, “Nothing about us, without us,” AMP is a youth engagement program. AMP involves young people as advocates for themselves and as a voice for system-level improvements in child welfare laws, policies and practices. When supported through productive partnerships with adults, youth can be authoritative advocates for making foster care more responsive and effective.
- Camps, conferences, and activities
- Legislative advocacy
- Grants
Eligibility:
Iowa children and youth in foster placement or kinship placement. Eligibility varies by program and grant.
Handicap Accessible: Yes
Website: Visit Website
The Good Samaritan Food Pantry provides food and personal care items. The pantry also supplies weekend food packages to students in local schools. During the holidays, a Thanksgiving meal is available as well. Clients can shop for food once every 30 days. Food allotments are based on family size and are approximately 5-7 days worth of food. Clients can pick up “anytime food” more than once a month if available from local food rescue.
GSFP partners with Adel Ministerial Alliance, local churches and businesses, civic organizations, Food Bank of Iowa and area residents to provide supplemental food for those with need. The Good Samaritan Food Pantry (GSFP) is a 501(c)(3) tax-exempt, non-profit organization.
- Food Pantry
- Personal Care Items
- Anytime Food (food rescue)
- Backpack meals (school district)
- Thanksgiving Feed-a-Family program
Eligibility:
Residents of the ADM School District, the Van Meter School District, Dexter, Linden and Redfield.
Intake Process:
Provide a photo ID for the head of household and other identification for every member of the family. Some pantries may request a current piece of mail which includes your name and primary address.
Located in the old Adel Middle School Lunchroom. Please enter through the blue door on the NE corner.
Hours:
Monday & Tuesday 12:00 noon – 2:00 pm
4th Monday of the Month 5:00 – 6:00 pm
Mailing Address:
PO Box 141
Adel, IA 50003
Handicap Accessible: Yes
Website: Visit Website
Interpreters Available:
Phone interpretation available.
Hours:
4th Monday of the month 8:00 am – 5:30 pm
Handicap Accessible: Yes
Website: Visit Website
AffordableHousing.com, formerly GoSection8.com, is a free website to search for rentals, including those who accept Section 8. The site it nationwide, and searches are completed by zip code or city.
- Housing search website
Eligibility:
Open to anyone.
Intake Process:
Search by zip code or city/state on AffordableHousing.com.
Website: Visit Website
Afghan Legal League (ALL) Iowa is a collaboration between the University of Iowa College of Law’s Legal Clinic and Center for Human Rights, Drake Refugee Clinic, and Iowa Migrant Movement for Justice to provide and facilitate immigration legal services to Afghans in Iowa. The ALL Iowa Project is funded by a grant from the Iowa Department of Health & Human Services.
- Information about legal services & legal service providers for Afghan individuals
- Information about social service programs for Afghan individuals
Eligibility:
Anyone can utilize the site to find resources for Afghan individuals and families.
Website: Visit Website
African Immigrants & Refugees Transition services (AIRTS) is a non profit organization founded by and for immigrants and refugees from Africa living in Iowa. Since 2016 they have provided immigrants and refugees the resources they need to successfully settle in their new home/community.
- Parenting tools
- Citizenship classes
- Interpretation offered
- Driving lessons
- Resource and referral
- Help with filling out applications
- Interpretation and translation services
Eligibility:
Open to any African immigrant or refugee.
Intake Process:
Call for more information.
Handicap Accessible: Yes
Website: Visit Website
5835 Grand Avenue suite 106, Des Moines, IA 50312, USA
Phone 515-255-1310 | Fax 515-255-9442
Aging Resources of Central Iowa is a private, non-profit 501(c)(3), Area Agency on Aging (AAA). Their goal is to assist older adults in leading independent, dignified, meaningful, and active lives in their communities. Aging Resources staff advocate, coordinate and provide services through federal, state and private funding to persons 60 years of age and older and their caregivers. Aging Resources is a LifeLong Links (Iowa’s Aging and Disability Resource Center) local coordination center providing information referral and assistance to adults with disabilities.
The Area Agencies on Aging respond to the needs of persons aged 60 and over by assessing current needs, services, and programs available to older Iowans. Likewise, AAAs provide information and assistance services to that population and advocate on its behalf.
- Case Management Services
- Elder Abuse Prevention and Awareness Program
- Family Caregiver Support Program
- Information & Assistance
- Nutrition Program
Eligibility:
Aging Resources of Central Iowa serves residents of Boone, Dallas, Jasper, Madison, Marion, Polk, Story, and Warren counties who are:
- Adults 60 years old and older
- Adults – 18+ years of age and older with a disability
- Family Caregivers
- Grandparents Caring For Grandchildren
Handicap Accessible: Yes
Website: Visit Website
- Family Planning Services
Hours:
Monday – Thursday 8:00 am–7:00 pm
Friday 8:00 am-5:00 pm
Saturday 8:00 am—12:00 noon
Handicap Accessible: Yes
Appointment Needed: Yes
Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.
- Perishable food items
- Non-perishable food items
Eligibility:
There are no restrictions on who can access the food or how often food can be accessed.
Intake Process:
There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.
Hours:
Can be accessed during library hours.
Website: Visit Website
Interpreters Available:
Phone interpretation available.
Hours:
2nd Tuesday of the month 8:00 am – 5:30 pm
Handicap Accessible: Yes
Website: Visit Website
Innovative grief support services that promote hope and healing to individuals, children, and families. Ranging from dinner club gatherings for young adults, to opportunities to attend local events, Amanda the Panda engages participants in activities that promote socialization and help individuals, children, and families rebuild after the death of a loved one.
Eligibility:
Children (Kindergarten and above), teens, and adults who have experienced the death of a loved one. Childcare is available for younger children upon request.
Interpreters Available:
Interpretation available
Handicap Accessible: Yes
Website: Visit Website
Amani Community Services offers free domestic violence and sexual violence services for African Americans.
- Outreach
- Individual Counseling
- Advocacy
- Legal assistance
- Information & Referrals
Eligibility:
Any individual who is a victim of domestic or sexual violence.
Hours:
Monday – Friday 9:00 am – 5:00 pm
After hours crisis calls: 888.983.2533
Payment:
No Cost to Participant
Handicap Accessible: Yes
Website: Visit Website
Permanent Supportive Housing
- Provides both affordable and market rate housing
- Support Services: Resource/Referral, Housewarming Program, Educational Programming, services targeted to the homeless, frail elderly and victims of domestic violence
Eligibility:
Individuals and families must meet specific eligibility criteria. This includes experiencing literal homelessness and having at least one documented disability within the household. Such disabling conditions encompass a range of conditions, such as a substance use disorder, serious mental illness, developmental disability, or a chronic physical health condition.
Intake Process:
Through Centralized Intake (https://phciowa.org/homeless/), individuals will have the opportunity to meet with an intake case manager who will conduct a comprehensive assessment and connect them with the appropriate programs and services tailored to their eligibility and specific needs.
Hours:
M-F 8am-4:30pm
Mailing Address:
1750 48th St Suite 100B
Des Moines, IA 50310
Website: Visit Website
This location hosts the UnityPoint Lactation Support Group. The support group is run by internationally board-certified lactation consultants. They can help with feeding positions and baby’s latch, answer pumping questions, and do weighted feeds so you know how much baby is eating.
- Lactation Support Group
Eligibility:
Breastfeeding families.
Intake Process:
Details online or contact 515-241-6570 for more information.
Hours:
Group meets on Thursday’s from 6:00 PM – 7:00 PM
Mailing Address:
3625 N Ankeny Blvd
Ankeny, IA 50023
Website: Visit Website
The Ankeny Service Center (ASC) coordinates human services and referrals for the residents of Ankeny and northern Polk County. Ankeny Service Center exists to serve the underserved in our community by meeting immediate needs, as well as providing a path to success. Ankeny Service Center partners with local service organizations, businesses, and community members.
- Food pantry & personal care kits
- Available twice per month
- Transportation assistance available for medical and other necessary appointments
- Volunteer based program with drivers using their own vehicles
- Holiday Assistance Program
- Durable Medical Equipment rental (free)
- Community resource connection
- Lawn care/snow removal
- Minor home repairs
Eligibility:
Residents of Ankeny. Other eligibility requirements may apply for each service.
Intake Process:
Contact Ankeny Service Center to determine availability of each service.
Hours:
Monday – Friday 9:00 am – 1:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
Interpreters Available:
Phone interpretation available.
Hours:
1st & 2nd Monday of the month 8:00 am – 4:00 pm
4th Tuesday of the month 8:00 am – 4:00 pm
Handicap Accessible: Yes
Website: Visit Website
ASK Resource Center is a nonprofit organization supporting families, caregivers, and people with disabilities. We offer tailored services to meet each family’s needs and assist professionals working with children with disabilities. Our experienced team is made up of parents, siblings, educators, and individuals with disabilities. ASK aims to create a robust support network in Iowa, enhancing the quality of life for those with a disability and their support systems.
- Information: ASK features a user-friendly website offering various resources for navigating disability, health, and education topics.
- Family support: The staff at ASK are dedicated to helping families, caregivers and professionals navigate health and education systems through one-on-one support. Family Support Specialists will directly contact families or professionals to provide information and resources tailored to their needs.
- Training: ASK offers in-person, online, and webinar training on disability topics related to health and education. ASK can customize the training to address organizational needs and community stakeholder feedback.
- Mentoring: ASK is committed to ensuring that no family member feels alone. We organize the ASK Each Other Mentor Network, which connects families to a supportive community to receive emotional support, advice, and information. Additionally, ASK hosts monthly virtual support groups to help families build connections with one another.
Eligibility:
Iowa families of children, ages birth through 26, with diagnosed or suspected disabilities; professionals who work with individuals with a disability
Intake Process:
Visit www.askresource.org and complete the “Contact Us” request form; call and leave a voicemail at 1-800-450-8667 or 515-243-1713; email info@askresource.org for general inquiries
Hours:
Monday-Friday 8:30am-4:30pm
Mailing Address:
6165 NW 86th St Suite 234,
Johnston, IA 50131
Payment:
No fees.
Handicap Accessible: Yes
Website: Visit Website
Food pantry open to residents of Atlantic in Cass County. Two weeks worth of food provided. Seniors permitted one visit per month, all others may visit up to six times per year. Exceptions may be granted in emergency situations. Proof of residence required.
- Food pantry
Eligibility:
Residents of Atlantic, Iowa.
Intake Process:
Provide a photo ID for the head of household and other identification for every member of the family. Some pantries may request a current piece of mail which includes your name and primary address.
Hours:
Thursdays 12:30 – 3:00 pm or until all available food is distributed.
Dedicated to improving the lives of children and adults with autism. They provide current information and support to parents, educators, service providers, and others interested in autism.
- Provide current information and support to parents, educators, service providers, and others interested in autism
- Offers 4 different college scholarship opportunities, scholarships to attend our conferences
- Sponsor workshops and conferences on topical information related to autism
- Summer grant program to integrate those with Autism Spectrum Disorders into recreational programs and camps
Eligibility:
Everyone in the Autism community
Intake Process:
No intake process, not applicable.
Hours:
No specific hours served.
Mailing Address:
PO Box 65311,
West Des Moines, IA 50265
Payment:
No fees.
Website: Visit Website
Baby Boutique participants earn points through healthy behaviors (such as attending prenatal or well-child appointments, immunizations, participating in WIC). Points can be spent in the boutique on necessities such as diapers, wipes, car seats, and cribs. Baby Boutique also offers educational classes each month for families. Both mom and dad can participate for points. Topics presented are determined by the participants. Interpretation and child care are provided during the class and while the boutique is open. These classes give parents an opportunity to obtain education on topics decided by participants, share their experiences, listen to and learn from those who are both similar and different, assume responsibilities and leadership capacities, and participate in community activities. All of these things enable them to create and/or strengthen their informal support network.
Eligibility:
You must be pregnant or have a child under the age of 1 years old. You are encouraged to participate once a month but need to be active every 3 months to remain eligible and active in the program. Eligible to Crawford County residents.
Intake Process:
If you wish to enroll in the program or have a family you want to refer, please contact our office. A staff will help you complete an application over the phone or can help you complete enrollment in the office.
Interpreters Available:
Spanish interpretation available.
Hours:
Open from 3-6pm Monday through Friday. Classes are from 4-5pm on the 4th Thursday or Monday of the month, depending on holidays. A yearly Calander is available and provided at enrollment for families.
Payment:
Pay for items with points earned through participation.
Handicap Accessible: Yes
Website: Visit Website
Statewide
Phone (515) 988-6066
Bidwell Pantry operates a Des Moines Area Religious Council (DMARC) food panty. People seeking assistance can visit one of the DMARC food pantries to receive a three-day supply of food once per month.
Bidwell Pantry has additional daily food items available. Bidwell Pantry also provides clothing, and household items. All services are first come, first served.
- DMARC Food Packages
- Three-day supply of food available once per month
- Daily food items
- Bread & pastries
- Extra Produce
- Meals From the Heartland
- Other food donations
- Clothing
- Toiletries/personal hygiene items (when available)
- Diapers, wipes, formula, baby food (when available)
- Household items (when available)
Eligibility:
Open to anyone. Bidwell is a no-boundary pantry.
Intake Process:
Provide identification (ID) for the head of household. ID types are flexible, see the website for forms of ID. If possible, please bring identification for each member of the household. If you are unable to provide an ID, a limited amount of food is available.
Appointments are not necessary, please check in when you arrive.
Hours:
Food & Clothing Pantry Hours:
Monday – Friday 10:00 am – 5:00 pm
*Last check-in is at 4:45 pm
Handicap Accessible: Yes
Website: Visit Website
- Addiction Treatment Services
- Outpatient Services for children and adolescents
Interpreters Available:
On site & phone interpretation available.
Handicap Accessible: Yes
Website: Visit Website
Can Play provides access to sports and recreation programming for thousands of underserved youth in central Iowa with financial, physical, cognitive, emotional, or chronic health care barriers to play.
- Courage Programs
- Adaptive sports & fitness, and social programs
- Kids, teens, and adults with special needs or disability
- Opportunity Programs
- No-cost athletic & youth development
Eligibility:
Eligibility requirements vary by program. Contact Can Play to determine which program fits your needs.
Locations available in Ames, Carroll, Des Moines metro, Quad Cities, and Iowa City.
Intake Process:
View programs on Can Play’s website or contact them to learn more.
Handicap Accessible: Yes
Website: Visit Website
Capitol Hill Lutheran Church is a religious organization that offers services and outreach to the surrounding community.
- Clothing closet
- Adult & children sizes
- Toys & books for children
- Small housewares (dishes, pots, pans, tableware)
- Home decor
- Hygiene items
Eligibility:
Open to anyone.
Hours:
Tuesdays 1:30 – 3:30 pm
*closed on Holidays & days adjacent to holidays
Handicap Accessible: Yes
Website: Visit Website
With Care for Yourself, many women are eligible for free or low-cost breast cancer screenings (clinical breast exams and mammograms), and cervical cancer screenings (Pap testing and Human Papillomavirus (HPV) testing). Care for Yourself program participants receive local patient navigation services. Coordinators help individuals walk through the breast and/or cervical screening process.
- Breast cancer screening
- Cervical cancer screening
- Educational information about breast cancer and cervical cancer screenings on website
- Connection to WISEWOMAN cardiovascular screening program for eligible participants.
Eligibility:
Iowans between the ages of 21 and 64 years of age who meet income requirements. Care for Yourself can also make recommendations for individuals that are not eligible to participate in the program.
Intake Process:
Call the Care for Yourself coordinators at 866-339-7909.
Interpreters Available:
Spanish
Hours:
Monday – Friday 8:00 am – 4:00 pm
Website: Visit Website
Caring Hands is a network of Christian Churches and community partners serving eastern Polk County. A food pantry is available and can be used once per week.
- Food pantry
- Thrift Store
Eligibility:
Serves anyone living in Southeast Polk school district, Bondurant school district, Pleasant Hill, and Altoona
Hours:
Food Pantry hours are Monday -Friday 12:00pm – 5:00pm and Saturday 9:00am – 11:00am by appointment only.
Thrift Store hours are Monday-Friday 10:00am – 6:00pm and Saturday 10:00am – 3:00pm.
Handicap Accessible: Yes
Website: Visit Website
Interpreters Available:
Phone interpretation available.
Hours:
2nd Tuesday of the month 8:30 am – 5:30 pm
Handicap Accessible: Yes
Website: Visit Website
Central Iowa Regional Housing Authority (CIRHA) covers includes the counties of Boone, Dallas, Jasper, Madison, Marion and Story (does not include the cities of Knoxville or Pella).
- Income based housing units
- Section 8 Housing Choice Voucher
- Family Self Sufficiency Program
- Emergency Housing Vouchers
- Home Ownership Program
Handicap Accessible: Yes
Website: Visit Website
Individuals entering a residential-based substance use treatment program need a safe place that will offer education, support, and encouragement to interrupt the cycle of addiction and develop the life skills necessary for productive, healthy lives. Community and Family Resources offers residential treatment opportunities and programming to help clients complete each step of the recovery process. Individualized treatment plans include group therapy, individual counseling, education, and recreation activities to help clients make the transition to a recovery-oriented lifestyle.
- Residential Treatment
- Intensive Outpatient Program with Room
- Halfway House
Eligibility:
Individuals over the age of 18.
Intake Process:
Contact Community & Family Resources to discuss programing options.
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
- Prevention & Education Services
- Youth Services
- Gambling
- Drug Education Awareness Program (DEAP)
- Outpatient Substance Use Treatment Services
- Evaluation & Assessment
- Intensive Outpatient and Extended Outpatient Program
- Continuing Care
- Medication Assisted Treatment (MAT)
- Problem Gambling Services
Hours:
Same-Day Access Substance Use Evaluations:
Monday – Thursday 9:00 am – 12:00 noon
Handicap Accessible: Yes
Website: Visit Website
The mission of Child Care Resource & Referral of Iowa (CCR&R) is to actively respond to community needs for affordable and accessible quality child care by providing resources, education and advocacy for children, parents, child care providers, and employers. CCR&R is a program to support quality child care throughout the State of Iowa. CCR&R is available to assist families in selecting child care providers who best meet the needs of a child and their family. Child Care Consultants provide on-site consultation to licensed preschools, centers, non-registered home providers, and Child Development Home providers. Child Care Resource & Referral is available statewide, with locations across the state of Iowa. Individuals may contact the statewide line to connect to local resources.
CCR&R gives referrals instead of recommendations because CCR&R encourages parents to take the time to research child care programs and providers and make the decision that they feel will be best for their family. Referrals provided for:
- Licensed Child Care Centers
- Licensed Preschools
- Registered Child Development Homes
- Nonregistered Child Care Homes
- Department of Education Programs
Parent education guides to choosing child care also available on CCR&R website.
Eligibility:
Anyone seeking child care providers.
Intake Process:
Call 855-244-5301 Monday – Friday 8:00 am – 4:30 pm, or visit www.iowaccrr.org for referrals and resources.
Texting available by texting “IAchildcare” to 59925.
Hours:
Contact the parent referral line at: 855-244-5301
Monday – Friday 8:00 a.m. – 4:30 p.m
Or email Parent Referral team: childcare@caeiowa.org
Website: Visit Website
Children & Families of Iowa (CFI) is dedicated to improving the lives of children and families throughout Iowa. With offices across the state, CFI supports Iowans with services ranging from family support and childcare to career training, behavioral health, and much more.
- Domestic Violence Services and Supports
- Behavioral Health Services
- Career Planning & Work Readiness
- Childcare & Tutoring
- Payee Services
- Family Support Services
- Juvenile Justice Supported Services
Hours:
Monday – Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 4:00 PM
Please contact programs directly to inquire about service hours.
Mailing Address:
1111 University Ave
Des Moines, IA 50314
Website: Visit Website
The mission of CFUM is to create a community that supports the potential of children, youth, and families through educational success, healthy living, and community engagement.
- Community meals
- After school programs
Intake Process:
Complete online form: Contact Us – Children and Family Urban Movement or call (515) 282-3242 for more information.
Hours:
Monday – Friday, 9:00 AM – 5:30 PM. Program hours vary.
Mailing Address:
1548 8th Street
Des Moines, IA 50314
Website: Visit Website
Christ the King Free Clinic is a member of Free Clinics of Iowa
( www.freeclinicsofiowa.org). It offers free medical care to the community! Our free clinic was created using a network of dedicated, talented medical professionals, who volunteer their time to serve those who are unable to attain and maintain quality, affordable health care. Our hope is to provide essential minimal health assistance to children and families in need.
- Chronic care
- Well baby checks
- Physicals (school/athletic)
- Lab work available
Intake Process:
The free medical clinic is open every Monday evening from 7 to 9 pm, enter from the south parking lot.
Registration begins at 6:30p.m. Please plan to be at the clinic for 6:30 p.m. registration for a first come-first served offering. The clinic may close early after the final registered patient is seen. Being there early will help to ensure you are seen as some nights we fill up and have to turn patients away.
Hours:
The free medical clinic is open every Monday evening from 7 to 9 pm.
Mailing Address:
5711 SW 9th Street
Des Moines, IA 50315
Website: Visit Website
Clive Behavioral Health offers a broad range of treatment for individuals who struggle with a behavioral health disorder or co-occurring disorders. Our vision is to provide family-centered care that helps patients achieve a brighter future.
The new 100-bed facility spans more than 83,000 square-feet, with a one-story area for clinical and support services and a three-story unit for inpatient and outpatient services. We welcome our patients into a network of care by partnering with academic, regional and community-based entities.
- Adult Services:
- Inpatient
- Intensive Outpatient
- Partial Hospitalization
- Mind, Body, & Skills Group
- Child & Adolescent Services:
- Inpatient
- Intensive Outpatient
Intake Process:
Call to schedule an assessment or receive more information. You may also walk in anytime to the Clive location. In the case of a medical emergency, please dial 911 or go to the nearest emergency room.
Hours:
Open 24-hours a day 7 days a week.
Website: Visit Website
MercyOne partners with Clive Behavioral Health to provide 24/7 crisis care for the mental health care needs of children, adolescents and adults. This new facility offers 24-hour inpatient care for people with behavioral health disorders or co-occurring disorders. Clive Behavioral Health offers several outpatient services including: crisis evaluation and an intensive outpatient program for adolescents experiencing mental health issues. Walk-in evaluations for inpatient placement are available.
- Crisis care for children, adolescents, and adults who suffer from behavioral health or co-occuring disorders with in and outpatient services
Eligibility:
anyone experiencing a mental health emergency
Intake Process:
Call 844-680-0504 to schedule an assessment or receive further information. You can also walk in to Clive location anytime to discuss process.
Hours:
Available 24 hours/7 days a week.
Mailing Address:
1450 NW 114th Street
Clive, IA 50325
Website: Visit Website
Clive Community Services was approved as a 501(c)3 non-profit corporation on December 9, 2014 and opened its doors in August 2016. It was founded by Linda Shanks, Chad Whitmore, and Stephanie Horak in response to a growing level of need in the Crestview School neighborhood.
Their location, within walking distance of Crestview School of Inquiry, is convenient for many in the neighborhood.
- DMARC Food Pantry
- Anytime Food Room
- Stocked by donation, selection varies
- No ID needed to visit Anytime Room
- Clothing Closet
- Free Medical Clinic
Eligibility:
Services are available to anyone.
Hours:
Pantry & Clothing Closet Hours: Monday 4:00 – 7:00 pm, Friday 9:00 am – 12:00 noon
Free Clinic Hours: Monday (registration from) 5:00 – 7:00 pm
Handicap Accessible: Yes
Website: Visit Website
- Family Planning Services
Hours:
Monday, Wednesday, Thursday, Friday 8:00 am – 5:00 pm
Tuesday 7:00 am – 5:00 pm
- Family Planning Services
Hours:
Satellite Clinic Hours:
Monday, Tuesday, Thursday, Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
- Family Planning Services
Hours:
Monday – Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
Community refrigerators are open 24 hours a day, seven days a week. Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.
- Perishable food items
- Non-perishable food items
Eligibility:
There are no restrictions on who can access the food or how often food can be accessed.
Intake Process:
The refrigerator is located behind the CYC building. There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.
Handicap Accessible: Yes
Website: Visit Website
Free healthcare services for un and under insured Iowans.
- Illness and minor Injury Care
- Well Child Exams
- School and Sports Physicals
- Employment Physicals
- Chronic Disease Management
- Diabetes – Blood Glucose Testing
- High Blood Pressure Testing
Eligibility:
Sliding fee clinic.
Intake Process:
Walk-ins. First come first served based on sliding fee scale.
Hours:
Saturday from 9:00AM – 11:30 AM.
Mailing Address:
814 School Street
Des Moines, IA 50309
Website: Visit Website
The Consumer Financial Protection Bureau is a 21st century agency that implements and enforces Federal consumer financial law and ensures that markets for consumer financial products are fair, transparent, and competitive. Services provided are all online.
- Homeowner Assistance
- Renters Assistance
- Veterans Protection
- Housing Resources
- Eviction Resources
- Financial Education
Intake Process:
Visit website.
Hours:
Chat with an online representative Monday – Friday. 8:00 AM – 8:00 PM.
Mailing Address:
1700 G Street NW
Washington, WA 20552
Website: Visit Website
105 North Main Street, Denison, IA 51442, USA
Phone 712-263-3303 | Fax 712-263-4033
- Family Planning Services
Hours:
Office Hours:
Monday – Friday 8:00 am – 4:30 pm
Handicap Accessible: Yes
Appointment Needed: Yes
Creative Visions Human Development Institute was founded in 1996 to provide educational opportunities for at-risk youth in Des Moines. Creative Visions Human Development Institute provides programs and services which work to stabilize family units and empower communities. Creative Visions Human Development Institute is accredited with the Iowa Registry of Non-Profit Accountability having adopted the Iowa Principles and Practices for Charitable Excellence to govern its operations. This designation means that Creative Visions is recognized for its strict adheres to standards of transparency and accountability in its program governance.
Creative Visions has partnered with the Food Bank of Iowa to provide a food pantry. The food pantry’s goal is to provide healthful and nutritious food to area families in need.
- Food Pantry
- Food hotline referral service
- Community meals (Our Daily Bread)
- Sunday meal
- Job readiness program
Intake Process:
Contact Creative Visions to determine availability of food boxes. Individuals who do not live in the area can call the food hotline referral service at 515-244-4003 to locate food pantries in their area.
Hours:
Office hours:
Monday -Thursday 9:00 am – 6:00 pm
Saturday 10:00 am – 1:00 pm
Our Daily Bread: Monday – Thursday 1:30 – 7:30 pm
Handicap Accessible: Yes
Website: Visit Website
- Family Planning Services
Hours:
Clinic Hours:
Monday – Thursday 7:00 am – 6:00 pm
Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
CROSS Outreach helps families “stay housed” by assisting with rent, deposits, and utility bills. Assistance is limited to once in a 12 month period. Assistance is not guaranteed but will be determined on an individual basis.
CROSS also assists with an array of basic needs including personal hygiene kits, cleaning supplies, bus tokens or passes, and vouchers for the laundromat. Assistance is limited to once in a three month period.
- Homelessness Prevention
- Rental assistance
- Deposit assistance
- Utility assistance
- Basic Needs
- Gift cards for personal hygiene items & food
- For households with children
- Laundromat vouchers
- Storage costs for households in transition from homelessness
- Gift cards for personal hygiene items & food
Eligibility:
Polk County residents who have not received financial assistance from CROSS in the past 12 months. To determine eligibility for assistance call 515-279-9998.
Intake Process:
Individuals seeking financial assistance will need to call 515.279.9998 to hear the most current information on seeking assistance.
Those who are applying for assistance will be asked to email crossoutreachhelp@gmail.com with the following information:
Rent or Security Deposit Assistance:
- Photo ID for head of household and social security card for each member of household.
- Your first and last name and phone number must be in the subject line of the email.
- In the message please state what bill you are trying to pay.
Electric or Water Assistance:
- Utility Bill. (Utility must be in the name of a resident of the household.)
- Photo ID for head of household and social security card for each member of household.
- Your first and last name and phone number must be in the subject line of the email.
CROSS will respond to emails in the order they arrive and as time and funding permits. All applicants will have a phone interview as part of the application process.
Hours:
Monday – Friday 8:30 am – 4:30 pm
Mailing Address:
PO Box 12121
Des Moines, IA 50312
Appointment Needed: Yes
Website: Visit Website
Crossroads Church hosts a Free Medical Clinic that provides basic healthcare services to anyone who needs them.
- Minor illness and injury care
- Well-child exams (sorry, no vaccines)
- School & work physicals
- Diabetes blood glucose testing
- Foot clinic (3rd Thursday each month)
- Blood pressure testing
- Management of chronic health conditions
- Pregnancy testing and care
Eligibility:
Anyone in need: All ages, low income, uninsured.
Intake Process:
Patients are seen on a first-come, first-served basis, with registration beginning at 5:45 p.m.
Hours:
Every 1st & 3rd Thursday of the month. 5:45pm – 7:15pm. May be closed on holidays.
Mailing Address:
2601 Border Street
Norwalk, IA 50211
Website: Visit Website
25747 N Avenue suite d, Adel, IA 50003, USA
Phone 515-993-1731 | Fax 515-993-5872
General Relief provides temporary assistance with basic and special needs. The program serves individuals and families who are at risk due to a temporary crisis and/or a mental or physical disability.
Typically the program may only be used once per calendar year. If already used within the year, an individual can obtain a Notice of Decision declination letter from General Relief and a list of community resources which may be able to assist with the individual’s need.
- Emergency food assistance
- Shelter
- Utilities
- Medical Services
- Burial
Eligibility:
Must be a resident of Dallas county and meet income restrictions. Other eligibility requirements may apply.
If you are a veteran please contact Veteran Affairs at 515.993.5809.
Intake Process:
Must present a valid picture ID, social security card, and verification of all household income and expenses in the last 30 days.
Call 515.993.1731 or see website for more information. An application is available on the website.
Hours:
Monday – Friday 8:00 am – 4:30 pm
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
The Dallas County Health Department serves the citizens of Dallas County and is governed by the Dallas County Board of Health. Our programs and services, implemented in collaboration with State, Federal and private partners, touch the lives of all Dallas County residents. We’re here to help, because your health matters!
- Immunization Services
- Environmental Health
- Public Health Education
- Health Navigation
- Resource Connection
- Disease Control & Prevention
- Emergency Preparedness Programs
Intake Process:
Complete Health Navigation Referral Form here: [Dallas County, IA] Health Navigation Referral
Hours:
Monday through Friday. 8:00AM – 4:30PM
Mailing Address:
25747 N Avenue Ste C
Adel, IA 50003
Website: Visit Website
The Des Moines Municipal Housing Agency (DMMHA) provides Public Housing rental units for low-income qualified families and administers the Section 8 rental assistance program for Polk County. These programs are funded by the U.S. Department of Housing And Urban Development (HUD).
- Low-income housing units
The Greater Des Moines Recreational Activity Scholarship Program is a discount program for families to receive 50-75% off recreational activities offered through Des Moines Parks and Recreation.
Swimming lessons, family swim passes, bike rentals, boat rentals, youth sports programs, shelters, and others.
Eligibility:
Live in the city of Des Moines and household income must be at or below 250% of the Federal Property Level
Intake Process:
Call 515-518-4770
Need identification of all household members, proof of the last 30 days of income or previous years income, and proof of Des Moines residency
Website: Visit Website
The Youth Recreational Scholarship Program is for Des Moines Public School students who qualify for free/reduced fees based on their household income. They will receive discounts on youth sports and swim lessons.
Youth sports and swim lessons
Eligibility:
Active Des Moines Public Schools students enrolled in free and reduced meal program
Intake Process:
Opt-in-Application online
Website: Visit Website
The Des Moines Public Schools Welcome Center provides assistance for families new to the district who want to learn more about the many educational opportunities available
Provides assistance to new families in the district
Intake Process:
Call or in person
New student registration 515-242-7371
Preschool/Early Childhood 515-242-7588
Student Records 515-242-7371
Within-District Transfers
Open Enrollment 515-242-7371
Hours:
Monday-Friday, 8 A.M. – 4:30 P.M.
Website: Visit Website
Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.
- Perishable food items
- Non-perishable food items
Eligibility:
There are no restrictions on who can access the food or how often food can be accessed.
Intake Process:
There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.
Hours:
Can be accessed during City Hall hours.
666 Walnut Street suite 1440, Des Moines, IA 50309, USA
Phone 515-278-2502 | Fax 515-278-0539
Disability Rights Iowa (DRI) is part of a national network of protection and advocacy systems established in the 1970s by the U.S. Congress to respond to repeated abuse and neglect of individuals with disabilities in large institutions. They are an independent, non-profit, 501(c)(3) corporation funded through contributions, corporate and foundation funding, and grants from the Federal Government. They use federal funding to serve people with developmental disabilities, mental illnesses, and other disabilities. DRI advocates for the rights of Iowa citizens with disabilities regardless of the setting they live in.
DRI envisions a world in which individuals with disabilities and mental illness have equal access and opportunity to live, work, and learn in the most integrated settings. Each year, DRI allocates limited funding to designated areas of focus to capture the needs of as many Iowans with disabilities as possible. DRI looks to the community to provide insight into their needs and adjusts their Areas of Focus to reflect that.
Disability Rights Iowa’s areas of focus:
- Abuse & Neglect
- Community Living
- Guardianship Alternatives
- Juvenile Justice
- Accessibility
- Education
- Health Care
- Prisons & Jails
- Assistive Technology
- Employment
- Housing
- Voting
Eligibility:
Individuals with a disability or mental illness with a disability rights issue.
Intake Process:
Call or email for details. You may also fill out an online form on website.
Interpreters Available:
Phone interpretation available.
Hours:
Live Intake phone hours:
Monday, Wednesday, Friday 9:00 am – 2:00 pm.
In-Person new intake hours:
Monday, Wednesday, Friday 9:30 – 11:30 am; 12:30 – 2:00 pm.
Payment:
No cost to participants.
Handicap Accessible: Yes
Website: Visit Website
The Disaster Distress Hotline is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.
Crisis support and counseling services
Intake Process:
Call 1-800-985-5990
Website: Visit Website
This is a Des Moines Area Religious Council (DMARC) food panty. People seeking assistance can visit one of the DMARC food pantries to receive a three-day supply of food once per month. Pantry open hours vary. Please visit dmarcunited.org/food/pantry-locations for the most up-to-date schedules.
- A 3-to-4-day supply of food
Eligibility:
Open to anyone.
Intake Process:
Provide a photo ID for the head of household and other identification for every member of the family. Some pantries may request a current piece of mail which includes your name and primary address.
The DMARC Food Pantry Network offers a food pantry delivery service in the Greater Des Moines area. If a person is unable to obtain food by either visiting a food pantry location or by using a proxy to pick up food for them, they may call to request a delivery. DMARC asks that only those with health, transportation, or other mitigating circumstances use this service. Call 1-833-DMARC-20 (1-833-362-7220) toll-free to request a delivery between 9:00 am and 12:00 noon, Monday – Friday. Requests for delivery are taken on a first-come first-serve basis. Food will be delivered to the person’s doorstep with a no-contact drop-off the following business day between 9:00 am and 12:00 noon.
Hours:
Monday – Friday 9:00 am – 5:00 pm
1st Saturday of the month 9:00 am – 1:00 pm
Handicap Accessible: Yes
Website: Visit Website
Free medical clinic
Provides free medical services
Hours:
Tuesday, 1:30 P.M. – 4:30 P.M. and Thursday, 5:30 P.M. – 8:00 P.M.
Serves families with children from birth to age three through Early Head Start. Serves children ages 3-4 through the Head Start program. Early Head Start home visiting program offers families a weekly, 90-minute visit which provides families with education and strategies to enhance learning at home.
Offers preschool for 3–4-year-olds. Provides home visits.
Eligibility:
Income guidelines
Intake Process:
Complete and submit the Family Pre-Application. A recruitment team member will contact you to schedule a time to continue the application process.
Website: Visit Website
2400 University Ave, Des Moines, IA 50311, USA
Phone 515-271-3851 | Fax 515-271-4100
The Drake Legal Clinic allows students the chance to gain practical experience by working with actual clients. The clinic also serves the community by helping those who might not otherwise have access to legal assistance.
Drake Legal Clinic has several clinical programs that offer legal assistance to clients including:
- Children’s Rights Clinic
- Criminal Defense Clinic
- Entrepreneurial/Transactional Clinic
- General Civil Practice Clinic
- Refugee Legal Clinic
- Wrongful Convictions Clinic
Eligibility:
Eligibility varies by clinic. Many clinics take referrals directly from court appointment only, view the website for details about specific eligibility requirements for each clinic.
Intake Process:
Call 515-271-3851 and follow the prompts for the clinic you wish to speak with, or email law-clinic@drake.edu. Please note the Legal Clinic cannot answer legal questions or provide legal advice if you are not a current client. Due to their call volume, they are unable to return every call they receive.
Hours:
Monday – Friday 8:30 am – 12:00 pm, 1:00 – 4:30 pm. The Legal Clinic is closed to the general public. All visitors must have an appointment in advance. The Legal Clinic does not accept walk up inquiries.
Payment:
Self Pay, Sliding Scale
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
Interpreters Available:
Phone interpretation available.
Hours:
Monday & Tuesday 7:30 am – 6:00 pm
Handicap Accessible: Yes
Website: Visit Website
Our Child Development Center at Camp Sunnyside provides education in an integrated setting where children with and without disabilities ages six weeks to five years old have the opportunity to learn and grow together in a fun and unique environment.
Day camp with activities including swimming, nature trails, horseback riding and more.
Achieving Independent Methods (AIM) is a wrap-around program for clients to learn and grow all while utilizing one program. The program offers a full range of direct services, including employment, housing, health services, recreation, daily living skills and socialization. A representative payee can assist with bill payments and money management.
Support with payments, money management, housing, and daily living skills
Eligibility:
Serves Polk County age 18 and older with intellectual disabilities, brain injuries, physical and developmental disabilities.
Intake Process:
Email hbrewster@eastersealsia.org
Website: Visit Website
The Easter seals Iowa Assistive Technology Program helps Iowans learn about and access the assistive technology (AT) they need as part of their daily lives to live, learn, work, play, and participate in community life safely and independently.
Helps individuals learn and access their assistive technology
Intake Process:
Call 515-289-4069 or email atinfo@eastersealsia.org to schedule an appointment
Hours:
Monday-Friday, 8 A.M. – 5:00 P.M.
Website: Visit Website
Camp options for people with and without disabilities where they can learn and grow
Summer, day, and overnight camps
Eligibility:
Physical and immunization form within the last year and updated medication list with dosage and frequency amounts
Intake Process:
Email campandrespite@eastersealsia.org
Call 515-309-2375
Website: Visit Website
Clients Socially Integrated is a community-based day program for adults with disabilities focused on learning transferable skills that lead to independence in the community. This is achieved by spending the day out in the community, learning to navigate the public transportation system, relationship building, problem solving and deciding as a group what activities to do.
Helps adults with disabilities learn skills that lead to independence in the community
Eligibility:
Adults who are diagnosed with a developmental or intellectual disability
Intake Process:
Complete program application online and email it to rbell@eastersealsia.org
Website: Visit Website