Resource Directory

The Family Help Guide is designed to help you locate community resources and support services across Iowa. The amount of information and resources available in our community can be overwhelming to access, we can help you navigate the search. This directory includes resources and information about the people and programs available in your area to support and empower you. 

If you would like a resource added or revised, you may use the contact button at the top of this page or email the information to iafamilysupportnetwork@everystep.org

Note: Distances are approximate.

Displaying locations 151 - 225 of 355

“House of Mercy has dedicated itself to making the community a healthier place by providing quality substance use disorder treatment and mental health programs to individuals and families in need of these services. Together with our clients, we help them create a healthy lifestyle and sense of personal self-worth and well-being”

  • Outpatient Substance Use Services
  • Residential Substance Use Services
  • Outpatient Mental Health Services

Hours:

Walk-in Substance Abuse Assessments: Monday – Friday 9:00 am – 2:00 pm

 

Handicap Accessible: Yes

Website: Visit Website


“House of Mercy has dedicated itself to making the community a healthier place by providing quality substance use disorder treatment and mental health programs to individuals and families in need of these services. Together with our clients, we help them create a healthy lifestyle and sense of personal self-worth and well-being”

  • Outpatient Substance Use Services
  • Residential Substance Use Services
  • Outpatient Mental Health Services

Hours:

Walk-in Substance Abuse Assessments: Tuesday & Thursday, 9:00am-12:00pm.

Handicap Accessible: Yes

Website: Visit Website


“House of Mercy has dedicated itself to making the community a healthier place by providing quality substance use disorder treatment and mental health programs to individuals and families in need of these services. Together with our clients, we help them create a healthy lifestyle and sense of personal self-worth and well-being”

  • Outpatient Substance Use Services
  • Residential Substance Use Services
  • Outpatient Mental Health Services

Hours:

Walk-in Substance Abuse Assessments: Tuesday & Thursday, 9:00am – 12:00pm. Friday, 12:00pm-2:00pm.

Handicap Accessible: Yes

Website: Visit Website


“Humboldt County Public Health is Humboldt County Iowa’s Department of Health, with the Board of Health providing oversight for many programs”.

  • Skilled In-Home Nursing Services
  • Homemaker and Personal Care Services
  • Blood Pressure Screening Clinics – in office and off site
  • Immunization Clinics
  • Communicable Disease Control, Prevention and Follow-up
  • WIC, Maternal Child Health, Child Health Clinics, Oral Health, Lead Testing & Outreach Services
  • Family Program – HOPES and Early Head Start
  • Corporate/Community Health Services (on site screenings & wellness programs)
  • Postpartum Home Nursing Visits, Breastfeeding Education
  • Presumptive Title 19 for children and pregnant moms
  • Health Promotion Visits upon hospital discharge
  • Flu Clinics
  • Community Coalition and Partnership
  • Community Emergency Preparedness
  • Interpreter Services
  • Smoking Cessation Classes & Tobacco Education

Intake Process:

Contact Humboldt County Public Health. Intake process varies by service.

Hours:

Monday-Friday, 8:00am-4:30pm

Website: Visit Website


IMPACT Community Action Partnership reduces the barriers and burdens that families in poverty experience by increasing access to essential needs.

  • Food Pantry
  • Anytime Shelves
  • Utility Assistance
  • Personal Hygiene Pantry
  • RAYS
  • Lions Club Eye Care
  • Short-Term Homelessness Prevention Program

Intake Process:

Intake process varies per service. Contact IMPACT office for further information.

Interpreters Available:

Phone interpretation available

Hours:

Monday-Friday, 10:00am-3:00pm.

Handicap Accessible: Yes

Website: Visit Website


IMPACT Community Action Partnership reduces the barriers and burdens that families in poverty experience by increasing access to essential needs.

  • Food Pantry
  • Utility Assistance
  • Personal Hygiene Pantry
  • Anytime Shelves
  • Nature Pass
  • Thrive
  • RAYS

Intake Process:

Intake process varies per service. Contact IMPACT office for further information.

Interpreters Available:

Phone interpreters available

Hours:

Monday, Tuesday, Thursday, Friday, 8:00am-4:30pm.

Wednesday, 9:30am-4:30pm.

Handicap Accessible: Yes

Website: Visit Website


IMPACT Community Action Partnership reduces the barriers and burdens that families in poverty experience by increasing access to essential needs.

  • Food Pantry
  • Utility Assistance
  • Personal Hygiene Pantry
  • Anytime Shelves
  • GRASP
  • Nature Pass
  • Project H2O
  • RAYS

Intake Process:

Intake process varies per service. Contact IMPACT office for further information.

Interpreters Available:

Phone interpretation available

Hours:

Monday, Tuesday, Thursday, Friday, 8:00am-4:30pm.

Wednesday, 9:30am-4:30pm.

 

Handicap Accessible: Yes

Website: Visit Website


IMPACT Community Action Partnership reduces the barriers and burdens that families in poverty experience by increasing access to essential needs.

  • Utility Assistance
  • Norwalk NICE Water Assistance
  • Indianola Key Cards
  • Personal Hygiene Pantry
  • RAYS
  • Food Cards
  • Long-Term Homelessness Prevention Program
  • Short-Term Homelessness Prevention Program

Intake Process:

Intake process varies per service. Contact IMPACT office for further information.

Hours:

Thursday and Friday, 8:00am-4:30pm.

(Closed 12:00pm-12:30pm for lunch).

Handicap Accessible: Yes

Website: Visit Website


“International Translation Services is Iowa’s most experienced language services company. We’re also Iowa’s largest, providing interpretation and translation services in 270 languages. We’re trusted by some of the largest organizations in the state”.

  • In-person Interpretation
  • Phone Interpretation
  • Video Interpretation
  • Document Translation

Intake Process:

Complete online form on website, email, or call to request interpretation services.

Hours:

Monday-Friday, 8:00am-5:00pm

Mailing Address:

699 Walnut Street
Des Moines, IA 50309

Website: Visit Website


“Invest DSM empowers residents and business owners in targeted Des Moines neighborhoods to improve their properties, strengthen their social connections, and create a community that works for them”.

  • Block Challenge Grant
  • Homeowner Renovation Program
  • Single Family Developer Program
  • Commercial Grant Program
  • Rental Rehab Program

Hours:

Monday-Friday, 9:00am-4:00pm

Mailing Address:

525 SW 5th Street Suite F
Des Moines, IA 50309

Appointment Needed: Yes

Website: Visit Website

163

Statewide

Phone 800-779-2001


“Iowa Compass connects older adults, people with disabilities and complex health-related needs of all ages, and caregivers to services and supports in their communities throughout Iowa”.

Information and referral for the following service types:

  • Assistive Technology Services
  • Educational Supports
  • Employment Services
  • Facility-based Services
  • Financial Assistance
  • Individual Supports
  • Information/Helplines
  • In-home Services
  • Living Settings
  • Networking
  • Recreation
  • Transportation

Eligibility:

Open to anyone.

Intake Process:

You may get in touch with Iowa Compass by phone 1-800-799-2001, e-mail, text, chat, in-person, or by mail. If you reach the answering machine, please leave a message.

Hours:

Monday – Friday, 8:00am – 4:30pm

Mailing Address:

100 Hawkins Drive
Iowa City, IA 52242

Handicap Accessible: Yes

Website: Visit Website


“ICOACH strives to empower the Congolese community of Central Iowa by creating economic opportunities and delivering community-driven assistance.

ICOACH serves refugee communities to address challenges faced by newly arrived refugees in Polk, Dallas, Marshall, and Black Hawk counties in five areas: Healing, Education, Economic Opportunity Upskilling, Advocacy, and Development.

Under each category, specific programs and strategies are developed. ICOACH is working hard to address the many needs of refugees to enhance learning while addressing the financial and accessibility needs of our participants. In addition to providing services, we partner with other organizations and businesses to raise awareness, execute plans, and more”.

  • After School Programs
  • Early Childhood Education
  • Employment Services
  • Driving Practice
  • Summer Programs
  • Transportation

Eligibility:

Services for refugees and immigrants in the following counties: Polk, Dallas, Marshall, and Black Hawk.

Mailing Address:

4300 Beaver Avenue
Des Moines, IA 50310

Website: Visit Website

165

Statewide

Phone 988


When problems become too big to handle, you can chat with a trained volunteer. Iowa Crisis Chat is free, confidential and secure. Provides non-judgmental support for individuals facing emotional crisis via online chat.

  • Crisis phone line
  • Crisis online chat

Intake Process:

Select “CHAT NOW” on program website: www.iowacrisischat.org. Online Chat routs to 988 Lifeline Center nearest the zip code provided.

Hours:

Available 24/7

Mailing Address:

1121 S Gilbert Ct
Iowa City, IA 52240

Website: Visit Website


The Iowa Department for the Blind helps educate, train and empower blind and low vision individuals to pursue lifelong goals.

  • Library Services – braille, large print, and talking books
  • Employment Services
  • Residential Training Programs
  • Independent Living Program
  • Vocational Rehabilitation Program
  • Technology Services
  • Public Education

Eligibility:

Services for individuals with vision impairments.

Intake Process:

Complete referral form here: IDB Submit a Referral

Hours:

Monday – Friday, 8:00am – 4:30pm

Mailing Address:

524 Fourth Street
Des Moines, IA 50309

Website: Visit Website


The Iowa Departments of Public Health (IDPH) and Human Services (DHS) are becoming one, single, department. IDPH and DHS will fully transition into the Iowa Department of Health and Human Services (HHS) by July 1, 2023. The legislature has directed the transition accomplish the following:

  • More efficiently and effectively manage health and human services programs that are the responsibility of the state.
  • Establish a health and human services policy for the state.
  • Promote health and the quality of life in the health and human services field.
  • Food Assistance
  • Child Protective Services
  • Specialty Care Facilities
  • Mental Health Services
  • Adult Protective Services
  • Child Care
  • Medicaid
  • Disability Services
  • Aging Services
  • Public Health Services

Eligibility:

Clients living in Dallas and Madison County. Eligibility varies by program – contact HHS office for additional information.

Interpreters Available:

Phone interpretation available

Hours:

Monday-Friday, 8:00am-4:30pm

Mailing Address:

25747 N Ave, Ste A
Adel, IA 50003

Handicap Accessible: Yes

Website: Visit Website


The Iowa Departments of Public Health (IDPH) and Human Services (DHS) are becoming one, single, department. IDPH and DHS will fully transition into the Iowa Department of Health and Human Services (HHS) by July 1, 2023. The legislature has directed the transition accomplish the following:

  • More efficiently and effectively manage health and human services programs that are the responsibility of the state.
  • Establish a health and human services policy for the state.
  • Promote health and the quality of life in the health and human services field.
  • Food Assistance
  • Child Protective Services
  • Specialty Care Facilities
  • Mental Health Services
  • Adult Protective Services
  • Child Care
  • Medicaid
  • Disability Services
  • Aging Services
  • Public Health Services

Eligibility:

Clients in Madison County. Eligibility varies by program – contact HHS office for additional information.

Interpreters Available:

Phone interpretation available

Mailing Address:

209 E Madison
Winterset, IA 50273

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


The Iowa Departments of Public Health (IDPH) and Human Services (DHS) are becoming one, single, department. IDPH and DHS will fully transition into the Iowa Department of Health and Human Services (HHS) by July 1, 2023. The legislature has directed the transition accomplish the following:

  • More efficiently and effectively manage health and human services programs that are the responsibility of the state.
  • Establish a health and human services policy for the state.
  • Promote health and the quality of life in the health and human services field.
  • Food Assistance
  • Child Protective Services
  • Specialty Care Facilities
  • Mental Health Services
  • Adult Protective Services
  • Child Care
  • Medicaid
  • Disability Services
  • Aging Services
  • Public Health Services

Eligibility:

Clients in Warren County. Eligibility varies per program – contact HHS office for additional information.

Interpreters Available:

Phone interpretation available

Hours:

Monday-Friday, 8:00am-4:30pm.

Mailing Address:

111 N Buxton St
Indianola, IA 50125

Handicap Accessible: Yes

Website: Visit Website


Iowa HHS provides high quality programs and services that protect and improve the health and resiliency of individuals, families, and communities in Iowa.

  • Food Assistance
  • Child Protective Services
  • Specialty Care Facilities
  • Mental Health Services
  • Adult Protective Services
  • Child Care
  • Medicaid
  • Disability Services
  • Aging Services
  • Public Health Services

Hours:

Monday – Friday, 8:00AM – 4:30PM

Mailing Address:

321 E 12th Street
Des Moines, IA 50319

Website: Visit Website


The Iowa Family Support Network (IFSN) assists families and providers in connecting with Early ACCESS and community-based services that address specialized child and family needs. The program serves as the central point of contact and directory for families. Information specialists are available via telephone and email to answer questions about various programs or to help locate resources. Information on growth and development for children aged two weeks to three years can be accessed from the IFSN website.

  • Early ACCESS referrals
  • Early Childhood referrals
  • EHDI information and resources
  • Child development information
  • Group based and individual support resources
  • Children at Home program

Eligibility:

Available to all those who live in Iowa. Early ACCESS/Childhood for those 0-5 years old, Children at Home for those 0-22 years.

Intake Process:

Contact an Intake and Referral Specialist at 888-425-4371 or email iafamilysupportnetwork@everystep.org to learn more.

Hours:

Monday-Friday, 8:00am-5:00pm

Mailing Address:

3000 Easton Blvd
Des Moines, IA 50317

Payment:

No cost to participant.

Website: Visit Website


Connect Iowans to affordable financial resources.

  • Homelessness Programs
  • Homeownership Programs
  • Iowa Housing Search
  • Iowa Title Guaranty Programs
  • Renter Programs
  • State Housing Trust Fund

Eligibility:

Dependent on program and service.

Interpreters Available:

Call to confirm prior to intake and services.

Hours:

Monday-Friday, 8:00am-5:00pm

Mailing Address:

1963 Bell Avenue, Suite 200
Des Moines, IA 50315

Payment:

No fees.

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


“The Iowa Foster and Adoptive Parents Association has been serving as a resource to foster, adoptive and kinship families in Iowa for nearly 45 years. IFAPA is a non-profit organization that empowers, supports and advocates for these families. Membership with IFAPA is free for Iowa’s foster, adoptive and kinship families”.

  • Adoption Respite
  • Adoption Stability Grant
  • Foster Parent Trainings

Eligibility:

Foster, adoptive and kinship families

Hours:

Monday-Friday, 8:00am-4:30pm

Mailing Address:

6900 NE 14th ST, Suite 25
Ankeny, IA 50023

Payment:

Services are free.

Website: Visit Website


“Iowa Homeless Youth Centers (IHYC), a YSS organization, offers drop-in services in downtown Des Moines for youth experiencing homelessness. Our staff is committed to meeting youth where they are in life and assisting them in taking the first steps toward self-sufficiency”.

  • Drop-In Services
  • Daily Meals
  • Art Studio
  • Computer Lab
  • Street Outreach
  • Mental Health Counseling
  • Emergency Beds

Eligibility:

Youth experiencing homelessness.

Intake Process:

Intake process varies per service. Please check YSS webpage or contact office.

Hours:

Monday-Friday, 12:00pm- 6:00pm

Mailing Address:

612 Locust St
Des Moines, IA 50309

Website: Visit Website

176

Statewide

Phone 877-428-8844


Iowa Housing Search is a free online database for locating rental housing in the state of Iowa. Property providers can list apartments or homes for rent at any time.

  • Housing search database
  • Website available in English or Spanish

Interpreters Available:

Spanish

Website: Visit Website


Iowa Legal Aid is a nonprofit organization providing critical legal assistance to low-income and vulnerable Iowans who have nowhere else to turn. Along with volunteer lawyers throughout the state, Iowa Legal Aid helps the legal system work for those who cannot afford help with legal issues.

  • Legal representation & advice
  • Legal clinics & workshops
  • Community outreach & advocacy

Eligibility:

Iowa Legal Aid is able to help a limited number of low-income Iowans each year. Please contact Iowa Legal Aid for specific eligibility requirements.

Intake Process:

Apply online or by phone.

60 & over call: 1-800-992-8161

Under 60 years old call: 1-800-532-1503

Hours:

Monday-Friday, 8:30am-4:30pm

Payment:

Sliding Scale, Self Pay

Handicap Accessible: Yes

Website: Visit Website


Iowa Legal Aid is a nonprofit organization providing critical legal assistance to low-income and vulnerable Iowans who have nowhere else to turn. Along with volunteer lawyers throughout the state, Iowa Legal Aid helps the legal system work for those who cannot afford help with legal issues.

  • Legal representation & advice
  • Legal clinics & workshops
  • Community outreach & advocacy

Eligibility:

Iowa Legal Aid is able to help a limited number of low-income Iowans each year. Please contact Iowa Legal Aid for specific eligibility requirements.

Intake Process:

Apply online or by phone.

60 & over call: 1-800-992-8161

Under 60 years old call: 1-800-532-1503

 

Hours:

Monday-Friday, 8:30am-4:30pm

Payment:

Sliding Scale, Self Pay

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


“Iowa Migrant Movement for Justice (Iowa MMJ) is statewide membership-based advocacy and immigration legal service organization driven and led by immigrant and refugee voices and united with allies”

  • Family-Based Immigration
  • Deferred Action for Childhood Arrivals (DACA)

  • Green Card Applications (refugee adjustments, U-Visa adjustments, I-90’s, etc.)

  • Special Immigrant Visas for Afghans

  • Asylum

  • Temporary Protected Status (TPS)

  • Violence Against Women Act (VAWA) Benefits

  • U-Visas for victims of certain crimes

  • Special Immigrant Juvenile Status (SIJS)

  • Naturalization and Citizenship

  • A Limited Amount of Removal Defense Work

Intake Process:

Complete the pre-screen form on the website. If you need assistance filling out the form, call our office at 515-255-9809.

Monthly intake clinics are held at 3700 Cottage Grove Ave., Des Moines, IA 50311.

Interpreters Available:

  • English
  • Spanish
  • Arabic
  • Dinka
  • Nuer

Hours:

Monday – Thursday: 9:00 am-4:30 pm

Mailing Address:

P.O. Box 41006
Des Moines, IA 50311

Appointment Needed: Yes

Website: Visit Website


Iowa Mortgage Help (IMH) provides a state-wide referral hotline, foreclosure intervention and negotiation and mediation services with loan servicers and lenders. Additionally, IMH is able to provide free legal services to Iowans who participate in our process, through a partnership with Iowa Legal Aid. Hotline operators at Iowa Mortgage Help will gather basic data and will refer callers’ cases to one of the local counseling agencies that are part of IMH. The certified counselors will then gather more in-depth financial information and will determine the appropriate level of counseling.

Iowa Mortgage Help is supported by Iowa Legal Aid, Iowa Attorney General’s Office, and Iowa Finance Authority.

  • Statewide referral hotline

Intake Process:

Call the Iowa Mortgage Help Hotline at 877.622.4866 or complete the form found on the website for a certified counselor to contact you.

During your initial call, the counselor will ask you a series of questions about your current situation. When you call, have the following ready:

  • a list of your major monthly bills
  • most recent pay stubs
  • other documents that indicate income you receive on a regular basis
  • mortgage payment statement and mortgage loan number

Interpreters Available:

Spanish

Website: Visit Website


Iowa Total Care provides advice and resources for pregnant members and new parents.

  • Finding a provider who’s right for you
  • Mental health
  • Getting ready for baby
  • Breastfeeding
  • Your baby’s development
  • Recovering after delivery
  • Birth control

Eligibility:

Iowa Medicaid members who are enrolled in Iowa Total Care and are pregnant or with in 60 days post birth.

Website: Visit Website


“Iowa Concerns offers free, confidential support to help Iowans navigate stress, legal issues, financial challenges, and crisis situations. Whether you need someone to talk to or help finding the right resources, we’re here for you – anytime”

  • Legal Education
  • Stress Counseling
  • Financial Concerns
  • Crisis Assistance

Hours:

Available 24/7

Payment:

No cost to participate.

Website: Visit Website


“It is the mission of Jefferson County Public Health to promote the mental, physical, & social well-being of all residents of Jefferson County while preventing illness & the spread of disease”

  • Schedule & provide immunizations
  • Blood pressure monitoring
  • Head & lice checks
  • Care seat inspections
  • Communicable disease follow-up
  • Emergency planning & preparedness
  • Provide free condoms (for disease prevention)
  • Educational programs provided free of charge
  • Provide consultations & assistance to childcare programs
  • Tuberculosis testing & medication monitoring

Eligibility:

Services available for individuals in Jefferson County, Iowa.

Intake Process:

Contact Jefferson County Public Health office.

Hours:

Monday-Thursday, 7:30am-12:00pm, 1:00pm-4:00pm
Friday: 7:30am-1:00pm

Payment:

No cost to participant.

Website: Visit Website


Johnson County Public Health Department provides health services to residents of Johnson County. This includes clinical services, community, disease and immunizations, as well as environmental health.

Eligibility:

Must be a resident of Johnson County, Iowa.

Hours:

8:00 am – 4:30 pm, Monday through Thursday
9:00 am – 4:30 pm Friday

Website: Visit Website


“Knock and Drop Iowa is a non-profit organization designed to bridge the gap between the underserved and disadvantaged in our community with the resources available. Thousands of people live everyday without food and other basic necessities. One of our main goals is to stop hunger by gathering food and providing them to those in need. Knock and Drop Iowa is funded by community support and donations. We are always looking for volunteers and donations in order to assist more people”.

  • Food Pantry
  • Community Education

Intake Process:

Pre-registration not needed. No identification required. Knock and Drop will collect basic demographic information at the pantry.

Interpreters Available:

Spanish

Mailing Address:

PO Box 8054
Des Moines, IA 50301

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


“The Lamoni Food Pantry is a non-profit organization that provides support for the local communities of Lamoni and Davis City, Iowa”

  • Food Pantry
  • Emergency Relief Fund
  • Step Up Program
  • School Supply Program
  • Christmas Meals

Eligibility:

Food assistance is open to anyone living within the communities of Lamoni and Davis City, Iowa. Bring a form of address confirmation with you the first time you receive food.  (e.g. driver’s license, utility bill, etc.)

 

 

Hours:

Tuesday, 2:00pm – 3:30pm
Thursday, 5:00pm – 6:30pm

Website: Visit Website


“The Lee County Health Department protects health, prevents disease, and promotes the health and well-being for all persons in Lee County. Our focus is on the population as a whole, and we conduct our activities through a network of public health professionals throughout the community. Public health nurses make home visits to families with communicable diseases; environmental health specialists ensure safe food, water, and housing; and all work with community coalitions to advocate for public policies to protect and improve health”.

  • 1st Five Healthy Mental Development Initiative
  • Child Care Nurse Consultant
  • Child Health/Care for Kids
  • Childhood Lead Poisoning Prevention
  • Communicable Disease Follow-Up
  • Empowering Families
  • Hawki Outreach
  • HOPES
  • I-Smile
  • Immunization Clinics
  • Maternal Health
  • Oral Health Programs
  • Senior Health
  • TB Testing
  • Wellness

Intake Process:

Intake process varies by service, please contact Lee County Health Department.

Mailing Address:

PO Box 1426
Fort Madison, IA 52627

Handicap Accessible: Yes

Website: Visit Website


“Legal Aid Society of Story County is a non-profit corporation, formed in 1974 to provide legal assistance in civil matters to families who cannot afford to hire an attorney in private practice”.

  • Civil Protective Orders
  • Child Support
  • Visitation
  • Power of Attorney
  • Guardianship/Conservatorship
  • Debtor/Creditor
  • Dissolution of Marriage
  • Child Custody
  • Will
  • Paternity
  • Unemployment Benefits Appeal
  • Landlord/Tenant

Eligibility:

  • Must be a resident of Story County, Iowa
  • Have income at or below 150% of the Federal Poverty Guidelines
  • Have the type of civil case handled by the Legal Aid Society of Story County
  • Must not present a conflict to the office

 

Intake Process:

Fill out online intake form on Legal Aid Society of Story County’s website.

Hours:

Monday-Friday, 9:00am-5:00pm

Payment:

Sliding Scale, Self-Pay

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.

  • Perishable food items
  • Non-perishable food items

Eligibility:

There are no restrictions on who can access the food or how often food can be accessed.

Intake Process:

There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.

Hours:

Can be accessed during library hours.

Handicap Accessible: Yes


Linn County Public Health (LCPH) serves Linn County’s residents through its numerous programs and services to keep the community healthy.

  • STI testing and treatment
  • HIV testing and referral services
  • PrEP therapy
  • Immunizations
  • International travel clinic
  • Tuberculosis testing
  • Hepatitis services
  • School and sport physicals
  • Vaccine verification for refugees
  • Civil surgeon services for change of status exam
  • Lead poisoning prevention program

Intake Process:

Call to schedule appointment

Hours:

Monday-Friday: 8:00 am – 4:30 pm

Website: Visit Website

194

Statewide


Little Free Pantries are community based food boxes that can be accessed by anyone to donate food, or find food. They are often located in the yards of individuals and businesses. The food in the box changes throughout the day and is based on the donations of members of the community. The Little Free Pantry website hosts a mapping feature to locate Little Free Pantries in the community.

  • Non-perishable items

Eligibility:

Anyone can access Little Free Pantries.

Intake Process:

There is no intake process. Food in the Little Free Pantry is free for anyone in need.

Website: Visit Website


HOPES-HFI is a home visiting program and serves families with young children. The program goals are to promote child health and development, improve family relationships, and encourage positive parenting and family relationships.

  • Behavioral Health Intervention Services
  • Community programs
  • Early Childhood
  • Foster care and adoption
  • Immigrant and Refugee community services
  • Services for people with disabilities
  • Therapy services

Eligibility:

New parents who are expecting up until their child is 3 years old.

Intake Process:

Call or complete interest form for enrollment: 563-243-8200

HOPES Programs – Lutheran Services in Iowa

Hours:

Monday-Friday, 8:30 am-5:00 pm

Payment:

No cost to participant.

Website: Visit Website


“Lutheran Services in Iowa responds to the love of Jesus Christ through compassionate service. Each year, we strengthen Iowa families through a variety of programs, ranging from early childhood education to behavioral and mental health services”

  • Early Childhood
  • Behavioral Health Intervention Services (BHIS)
  • Community Programs
  • Therapy Services
  • Daily/Hourly Supported Community Living (SCL)
  • Respite Care
  • Host Homes
  • Child Care
  • Small Business Development Program
  • Education Classes
  • Family Reunification Services
  • Global Greens
  • Match and Save Program
  • Resettlement Services
  • Senior Immigrant and Refugee Program
  • Trafficking Victims Assistance Program
  • Volunteer Income Tax Assistance (VITA)
  • Foster Care and Adoption

Intake Process:

Contact LSI office for further information.

Hours:

Monday – Friday, 8:00am-5:00pm.

Website: Visit Website


“Lutheran Services in Iowa responds to the love of Jesus Christ through compassionate service. Each year, we strengthen Iowa families through a variety of programs, ranging from early childhood education to behavioral and mental health services”

  • Early Childhood
  • Behavioral Health Intervention Services (BHIS)
  • Community Programs
  • Therapy Services
  • Daily/Hourly Supported Community Living (SCL)
  • Respite Care
  • Host Homes
  • Child Care
  • Small Business Development Program
  • Education Classes
  • Family Reunification Services
  • Global Greens
  • Match and Save Program
  • Resettlement Services
  • Senior Immigrant and Refugee Program
  • Trafficking Victims Assistance Program
  • Volunteer Income Tax Assistance (VITA)
  • Foster Care and Adoption

Intake Process:

Contact LSI office for further information.

Hours:

Monday-Friday, 8:30am-5:00pm

Website: Visit Website


“Lutheran Services in Iowa responds to the love of Jesus Christ through compassionate service. Each year, we strengthen Iowa families through a variety of programs, ranging from early childhood education to behavioral and mental health services”

  • Early Childhood
  • Behavioral Health Intervention Services (BHIS)
  • Community Programs
  • Therapy Services
  • Daily/Hourly Supported Community Living (SCL)
  • Respite Care
  • Host Homes
  • Child Care
  • Small Business Development Program
  • Education Classes
  • Family Reunification Services
  • Global Greens
  • Match and Save Program
  • Resettlement Services
  • Senior Immigrant and Refugee Program
  • Trafficking Victims Assistance Program
  • Volunteer Income Tax Assistance (VITA)
  • Foster Care and Adoption

Intake Process:

Contact LSI office for further information.

Website: Visit Website


“Lutheran Services in Iowa responds to the love of Jesus Christ through compassionate service. Each year, we strengthen Iowa families through a variety of programs, ranging from early childhood education to behavioral and mental health services”

  • Early Childhood
  • Behavioral Health Intervention Services (BHIS)
  • Community Programs
  • Therapy Services
  • Daily/Hourly Supported Community Living (SCL)
  • Respite Care
  • Host Homes
  • Child Care
  • Small Business Development Program
  • Education Classes
  • Family Reunification Services
  • Global Greens
  • Match and Save Program
  • Resettlement Services
  • Senior Immigrant and Refugee Program
  • Trafficking Victims Assistance Program
  • Volunteer Income Tax Assistance (VITA)
  • Foster Care and Adoption

Intake Process:

Contact LSI office for further information.

Website: Visit Website


“Lutheran Services in Iowa responds to the love of Jesus Christ through compassionate service. Each year, we strengthen Iowa families through a variety of programs, ranging from early childhood education to behavioral and mental health services”

  • Early Childhood
  • Behavioral Health Intervention Services (BHIS)
  • Community Programs
  • Therapy Services
  • Daily/Hourly Supported Community Living (SCL)
  • Respite Care
  • Host Homes
  • Child Care
  • Small Business Development Program
  • Education Classes
  • Family Reunification Services
  • Global Greens
  • Match and Save Program
  • Resettlement Services
  • Senior Immigrant and Refugee Program
  • Trafficking Victims Assistance Program
  • Volunteer Income Tax Assistance (VITA)
  • Foster Care and Adoption

Intake Process:

Contact LSI office for further information.

Hours:

Monday-Friday, 8:00am-4:30pm

Payment:

No cost to participant.

Website: Visit Website


“Lutheran Services in Iowa responds to the love of Jesus Christ through compassionate service. Each year, we strengthen Iowa families through a variety of programs, ranging from early childhood education to behavioral and mental health services”.

  • Early Childhood
  • Behavioral Health Intervention Services (BHIS)
  • Community Programs
  • Therapy Services
  • Daily/Hourly Supported Community Living (SCL)
  • Respite Care
  • Host Homes
  • Child Care
  • Small Business Development Program
  • Education Classes
  • Family Reunification Services
  • Global Greens
  • Match and Save Program
  • Resettlement Services
  • Senior Immigrant and Refugee Program
  • Trafficking Victims Assistance Program
  • Volunteer Income Tax Assistance (VITA)
  • Foster Care and Adoption

Intake Process:

Contact LSI office for further information.

Mailing Address:

PO BOX 848
Waverly, IA 50677

Website: Visit Website


Madison County General Assistance provides assistance to Madison County residents who meet county eligibility guidelines. General Assistance follows the guidelines set forth in the county ordinance established by the Madison County Board of Supervisors. General Assistance provides temporary assistance with basic and special needs. The program serves individuals and families who are at risk due to a temporary crisis and/or a mental or physical disability.

Typically the program may only be used once per calendar year. If already used within the year, an individual can obtain a Notice of Decision declination letter from General Assistance and a list of community resources which may be able to assist with the individual’s need.

  • Rental assistance
  • Utility assistance
  • Medical
    • Dental
    • Prescription assistance
  • Transportation (employment purposes only)
  • Funeral assistance (cremation only)

Eligibility:

Residents of Madison County. Must be a legal resident of the county  and meet income restrictions. Other eligibility requirements may apply.

If you are a veteran please contact Veteran Affairs at 515.462.4680.

Intake Process:

Must present a valid picture ID, social security card, and verification of all household income and expenses in the last 30 days.

Application with all eligibility requirements available on website.

Interpreters Available:

Phone interpretation available

Hours:

Monday – Friday 8:00 am – 4:30 pm

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


“MATURA Action Corporation partners with the community to provide quality programming for families and individuals in need, assisting in achieving self-sufficiency, in strengthening families, and in improving quality of life.”

  • Head Start
  • Crisis Assistance
  • LIHEAP
  • Weatherization Assistance
  • General Assistance
  • WIC
  • 1st Five
  • Child and Adolescent Health
  • Hawki
  • I-Smile
  • Breastfeeding Counselor

Eligibility:

Services available for the counties of Madison, Adams, Taylor, Union, Ringgold, and Adair.  A few of services extend beyond six core counties.

Intake Process:

For detailed information on programs, call 641-782-8431 to reach our Administration office for more information.

Hours:

Monday-Friday, 9:00am-3:30pm

Payment:

No cost to participant.

Website: Visit Website


This location hosts the UnityPoint Lactation Support Group. The support group is run by internationally board-certified lactation consultants. They can help with feeding positions and baby’s latch, answer pumping questions, and do weighted feeds so you know how much baby is eating.

  • Lactation Support Group

Eligibility:

Breastfeeding families.

Intake Process:

Details online or contact 515-241-6570 for more information.

Hours:

West Des Moines group meets Wednesday’s 3:00 PM – 4:00 PM.

Mailing Address:

1660 60th Street
West Des Moines, IA 50266

Website: Visit Website


“Mid-Iowa Community Action, Inc. (MICA) is a private, non-profit organization serving children and families in central Iowa. Established in 1965, we serve families in Hardin, Marshall, Poweshiek, Story, and Tama counties.”

  • 1st Five
  • FaDSS
  • LIHEAP
  • WIC
  • Family Connections
  • Head Start
  • Early Head Start
  • Maternal Child Health
  • Hawki
  • Dental
  • Weatherization Assistance
  • Healthy Child Care Iowa

Eligibility:

MICA serves Jasper, Marshall, Poweshiek, and Tama Counties.

Intake Process:

Phone: 641-752-7162

General inquiry email:
info@micaonline.org

Hours:

Monday, 10am – 6:00pm

Tuesday. 9:00am – 5:00 pm

Wednesday & Thursday, 8:30am – 4:30pm

Friday,  8:00am – 4:00pm

Payment:

No cost to participants.

Handicap Accessible: Yes

Website: Visit Website


A Community Action Agency to fight poverty at a local level by assisting low-income families in Northwest Iowa to become self-sufficient. Mission: Helping People. Changing Lives.

  • Free confidential referrals to local childcare providers
  • Guidance in what to look for in child care,
  • Resources to make Family Emergency Preparedness plan
  • Referrals to other agencies to assist in paying for early childhood care and education

Eligibility:

Dependent on each program/service. Check site for specifics on program and eligibility: Mid-Sioux Opportunity Inc. – Mid-Sioux Opportunity, Inc.

Intake Process:

Contact Mid-Sioux to be set up further.

Hours:

Monday-Friday: 8:00am-4:30pm

Mailing Address:

418 S Marion Street
Remsen , IA 51050

Payment:

No costs to particpant.

Website: Visit Website


Mills County Public Health enhances the quality of life within our county by promoting healthy behavior, protecting the environment, and preventing disease. The members of our health-care team provide a variety of services, which are based on a public/private partnership.

  • Community Resources
  • Environmental Health Services
  • Home Care Aide Services
  • Maternal & Child Health Services
  • Parents as Teachers
  • Public Health Nursing Services
  • Public Health Preparedness

Eligibility:

Clients living in Mills County, IA.

Intake Process:

Contact Mills County Public Health office to get started.

Hours:

M-F 8am-4:30pm

Appointment Needed: Yes

Website: Visit Website


Helping Hands Warren County provides community refrigerators throughout Warren County. Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.

  • Perishable food items
  • Non-perishable food items

Eligibility:

There are no restrictions on who can access the food or how often food can be accessed.

Intake Process:

There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.

Hours:

Open during Milo Locker’s normal business hours.

Website: Visit Website


Provides services to Asian and Pacific Islander victims/survivors of domestic violence, sexual assault and human trafficking including males and the LGBTQ communities.

  • Mobile Multilingual Advocates Program
  • Relief (Referrals and Resources)
  • Individual Counseling
  • Community Education and Outreach

Eligibility:

Asian and Pacific Islanders

Intake Process:

Complete intake with counselor for specific services if needed, otherwise intake not required.

Interpreters Available:

Contact Monsoon for information.

Hours:

M-F 9am-5pm Closed on weekends

Mailing Address:

4944 Franklin Ave Suite B
Des Moines, IA 50310

Payment:

No fees.

Appointment Needed: Yes

Website: Visit Website


Mosaic in Central Iowa empowers with people with intellectual disabilities to create a meaningful life in a caring community, giving a voice to their needs.

  • Group Setting
  • Mental and Behavioral Health
  • Autism Services
  • Mosaic at Home

Eligibility:

Those with intellectual disabilities

Intake Process:

Contact Mosaic to set up tour or find services needed to start process.

Interpreters Available:

Contact Mosaic upon intake.

Hours:

M-F 8am-5pm

Mailing Address:

11141 Aurora Ave, Bldg 3
Urbandale, IA 50322

Website: Visit Website


Provides support, educational materials, advocacy questions and concerns or assistance with general questions.

  • Support Groups, Crisis Assistance
  • Resource Assistance
  • Mental Health Education and Classes
  • Advocacy Supports

Eligibility:

Anyone in need of support.

Intake Process:

  • Contact your local NAMI Iowa Affiliate
  • A help line is available 24/7 at 1-800-273-8255

Interpreters Available:

Contact local affiliate for information.

Hours:

M-F 8:30am-4:30pm

Mailing Address:

424 5th Street
Ames, IA 50010

Payment:

No fees.

Website: Visit Website


Provides support, educational materials, advocacy questions and concerns or assistance with general questions.

  • Support Groups
  • Crisis Assistance, Resource Assistance
  • Mental Health Education and Classes
  • Advocacy Supports

Eligibility:

Anyone in need of support.

Intake Process:

  • Contact your local NAMI Iowa Affiliate
  • A help line is available 24/7 at 1-800-273-8255

Interpreters Available:

Contact local affiliate for information.

Hours:

M-F 8:30am-4:30pm

Mailing Address:

3839 Merle Hay Road #229
Des Moines, IA 50310

Payment:

No fees.

Website: Visit Website


Offers anti-trafficking programs that provide emergency, transitional, or long-term services for victims and survivors of trafficking.

Offers anti-trafficking programs that provide emergency, transitional, or long-term services for victims and survivors of trafficking. Provides a national human trafficking referral directory on website. Option to report a tip or learn the statistics in your state on the website.

Intake Process:

Can call, text, or report online.

Website: Visit Website


“Committed individuals, local agencies, and volunteers make it possible for New Opportunities Inc. to provide high quality services to individuals and families throughout our seven county service area. The ultimate goal is to “change peoples lives” through responsive, supportive, progressive, and proactive hands-on case management and support services.”

Eligibility:

Dependent on program/services, see site for contact information and eligibility.

Hours:

Monday-Friday, 8:00am-4:30pm.

Payment:

No cost to participant.

Website: Visit Website


Helping Hands Warren County provides a community refrigerator located at the New Virginia Public Library. Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.

  • Perishable food items
  • Non-perishable food items

Eligibility:

There are no restrictions on who can access the food or how often food can be accessed.

Intake Process:

There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.

Hours:

Can be accessed during library hours.

Handicap Accessible: Yes

Website: Visit Website


NISSA African Family Services seeks to end domestic violence and sexual assault in African Immigrants and Refugee communities. NISAA functions as a resource advocate and support for the African communities in Iowa
affected by domestic violence and sexual assault by providing crisis advocacy,
individual and group counseling, legal advocacy, housing and employment assistance,
and many other direct support services.

Nisaa functions as a resource and support for the African communities in Iowa affected by domestic violence and sexual assault

  •  Providing crisis advocacy,
  • Safety planning,
  • Individual and group counseling,
  • Employers, and educational institutions; criminal justice,
  • Legal advocacy,
  • Court accompaniment,
  • Immigration assistance,
  • VAWA or U-Visa applications,
  • Medical care support and advocacy,
  • Help with housing,
  • Finding employment,
  • Government benefit applications,
  • Help in finding childcare,
  • Assistance with victim’s compensation application, and notification.
  • Follow-ups and support services.

Eligibility:

Any member of the African community

Intake Process:

Call to set up an appointment time.

Interpreters Available:

Arabic, Swahili and French

Hours:

Monday through Friday: 9:00am to 5:00pm

Mailing Address:

4944 Franklin Avenue
Suite P
Des Moines, IA 50310

Payment:

No cost to participant

Website: Visit Website


The North Des Moines Community refrigerator is located at St. Andrews Episcopal Church.  Community refrigerators are open 24 hours a day, seven days a week. Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.

  • Perishable food items
  • Non-perishable food items

Eligibility:

There are no restrictions on who can access the food or how often food can be accessed.

Intake Process:

There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.

Hours:

The refrigerator is open 24 hours a day, 7 days a week.

Payment:

No cost to participant

Handicap Accessible: Yes

Website: Visit Website


“The Promise of North Iowa Community Action is to change people’s lives, to embody the spirit of hope, to improve communities, and to make North Central Iowa a better place to live.”

  • LIHEAP
  • Crisis Case Management
  • Disaster Case Management
  • Weatherization Assistance
  • Community Partners Self-Sufficiency Development Program (CoPa)
  • Family Development and Self Sufficiency (FaDSS)
  • Family Planning (Title X)
  • WIC
  • Healthy Pregnancy Program
  • 1st Five
  • Child Care Nurse Consultants (CCNC)
  • Head Start
  • Early Head Start

Eligibility:

For those in Butler, Cerr0-Gordo, Floyd, Franklin, Hancock, Kossuth, Mitchell, Winnebago, Worth counties.

Intake Process:

For more information contact : 641-423-5406

Hours:

Monday-Friday, 8:00am-4:30pm

Payment:

No cost to participant.

Website: Visit Website


Once per calendar month a household family may receive items. Items: diapers & wipes, toilet paper, laundry soap, personal items. Please park your vehicle in the south parking lot and come into the church through the south doors into our Gathering Space.

  • Baby Items
  • Household Items
  • Personal Items

Eligibility:

All are welcome.

Hours:

1st Tuesday 1:30-3:00pm or 3rd Tuesday 6:30-8:00pm.

Payment:

Services are free.

Website: Visit Website


  • LIHEAP
  • Crisis/Energy Assistance
  • Weatherization
  • WIC
  • Nest Program
  • Parents as Teachers
  • Disaster Case Management
  • Affordable Housing

Eligibility:

Dependent on program, contact for further information.

Intake Process:

Complete contact form: Contact Us :: Operation Threshold or reach by phone for more information on programs.

Interpreters Available:

English, Phone interpretation Available

Hours:

Monday-Friday, 8:00am-4:30pm.

Mailing Address:

P.O. Box 4120
Waterloo, IA 50704

Payment:

No cost to participants.

Handicap Accessible: Yes

Appointment Needed: Yes

Website: Visit Website


Johnston Partnership serves families and individuals in Johnston who are at-risk due to financial insecurity.  They do this by creating programs to address specific needs in community. The Partnership also serves as a catalyst for uniting local organizations and individuals to provide services that are not currently available through other resources.

  • Benevolence Fund
    • Rent assistance
    • Utility assistance
    • Emergency financial needs
  • DMARC Food Pantry
    • Bakery items & some fresh foods available daily (No ID required)
    • Clothing Closet
    • Personal Care pantry
      • hygiene products
      • cleaning supplies
      • diapers & wipes
  • Back to School Health & Resource Clinic

Eligibility:

The Benevolence Fund is open to individuals and families who reside within the Johnston School District boundaries. Funding is limited.

The food pantry and clothing closet are open to Polk County residents.

Intake Process:

To receive services from Johnston Partnership provide:

  • Form of identification for everyone in the family seeking assistance (picture ID, school ID, health insurance card, court document, or any identification issued by any state, US government, or other foreign country)

To apply for the Benevolence Fund, complete and application and interview with Johnston Partnership Place.

Hours:

Tuesday 9:00 am – 1:00 pm & 4:00 – 6:00 pm

Thursday & Saturday 9:00 am – 1:00 pm

Mailing Address:

PO Box 975
Johnston, IA 50131

Handicap Accessible: Yes

Website: Visit Website