The Family Help Guide is designed to help you locate community resources and support services across central Iowa. The amount of information and resources available in our community can be overwhelming to access, we can help you navigate the search. This directory includes resources and information about the people and programs available in your area to support and empower you. |
- Family Planning Services
Hours:
Monday – Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
Community refrigerators are open 24 hours a day, seven days a week. Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.
- Perishable food items
- Non-perishable food items
Eligibility:
There are no restrictions on who can access the food or how often food can be accessed.
Intake Process:
The refrigerator is located behind the CYC building. There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.
Handicap Accessible: Yes
Website: View Website
105 North Main Street, Denison, IA 51442, USA
Phone 712-263-3303 | Fax 712-263-4033
- Family Planning Services
Hours:
Office Hours:
Monday – Friday 8:00 am – 4:30 pm
Handicap Accessible: Yes
Appointment Needed: Yes
Creative Visions Human Development Institute was founded in 1996 to provide educational opportunities for at-risk youth in Des Moines. Creative Visions Human Development Institute provides programs and services which work to stabilize family units and empower communities. Creative Visions Human Development Institute is accredited with the Iowa Registry of Non-Profit Accountability having adopted the Iowa Principles and Practices for Charitable Excellence to govern its operations. This designation means that Creative Visions is recognized for its strict adheres to standards of transparency and accountability in its program governance.
Creative Visions has partnered with the Food Bank of Iowa to provide a food pantry. The food pantry’s goal is to provide healthful and nutritious food to area families in need.
- Food Pantry
- Food hotline referral service
- Community meals (Our Daily Bread)
- Sunday meal
- Job readiness program
Intake Process:
Contact Creative Visions to determine availability of food boxes. Individuals who do not live in the area can call the food hotline referral service at 515-244-4003 to locate food pantries in their area.
Hours:
Office hours:
Monday -Thursday 9:00 am – 6:00 pm
Saturday 10:00 am – 1:00 pm
Our Daily Bread: Monday – Thursday 1:30 – 7:30 pm
Handicap Accessible: Yes
Website: View Website
- Family Planning Services
Hours:
Clinic Hours:
Monday – Thursday 7:00 am – 6:00 pm
Friday 8:00 am – 5:00 pm
Handicap Accessible: Yes
Appointment Needed: Yes
CROSS Outreach helps families “stay housed” by assisting with rent, deposits, and utility bills. Assistance is limited to once in a 12 month period. Assistance is not guaranteed but will be determined on an individual basis.
CROSS also assists with an array of basic needs including personal hygiene kits, cleaning supplies, bus tokens or passes, and vouchers for the laundromat. Assistance is limited to once in a three month period.
- Homelessness Prevention
- Rental assistance
- Deposit assistance
- Utility assistance
- Basic Needs
- Gift cards for personal hygiene items & food
- For households with children
- Laundromat vouchers
- Storage costs for households in transition from homelessness
- Gift cards for personal hygiene items & food
Eligibility:
Polk County residents who have not received financial assistance from CROSS in the past 12 months. To determine eligibility for assistance call 515-279-9998.
Intake Process:
Individuals seeking financial assistance will need to call 515.279.9998 to hear the most current information on seeking assistance.
Those who are applying for assistance will be asked to email crossoutreachhelp@gmail.com with the following information:
Rent or Security Deposit Assistance:
- Photo ID for head of household and social security card for each member of household.
- Your first and last name and phone number must be in the subject line of the email.
- In the message please state what bill you are trying to pay.
Electric or Water Assistance:
- Utility Bill. (Utility must be in the name of a resident of the household.)
- Photo ID for head of household and social security card for each member of household.
- Your first and last name and phone number must be in the subject line of the email.
CROSS will respond to emails in the order they arrive and as time and funding permits. All applicants will have a phone interview as part of the application process.
Hours:
Monday – Friday 8:30 am – 4:30 pm
Mailing Address:
PO Box 12121
Des Moines, IA 50312
Appointment Needed: Yes
Website: View Website
25747 N Avenue suite d, Adel, IA 50003, USA
Phone 515-993-1731 | Fax 515-993-5872
General Relief provides temporary assistance with basic and special needs. The program serves individuals and families who are at risk due to a temporary crisis and/or a mental or physical disability.
Typically the program may only be used once per calendar year. If already used within the year, an individual can obtain a Notice of Decision declination letter from General Relief and a list of community resources which may be able to assist with the individual’s need.
- Emergency food assistance
- Shelter
- Utilities
- Medical Services
- Burial
Eligibility:
Must be a resident of Dallas county and meet income restrictions. Other eligibility requirements may apply.
If you are a veteran please contact Veteran Affairs at 515.993.5809.
Intake Process:
Must present a valid picture ID, social security card, and verification of all household income and expenses in the last 30 days.
Call 515.993.1731 or see website for more information. An application is available on the website.
Hours:
Monday – Friday 8:00 am – 4:30 pm
Handicap Accessible: Yes
Appointment Needed: Yes
Website: View Website
The Des Moines Municipal Housing Agency (DMMHA) provides Public Housing rental units for low-income qualified families and administers the Section 8 rental assistance program for Polk County. These programs are funded by the U.S. Department of Housing And Urban Development (HUD).
- Low-income housing units
Community refrigerators are open to anyone to take what they need to feed themselves and their family. Members of the local community stock the refrigerators and shelves with perishable and nonperishable items. The availability of items at the refrigerators change daily and throughout the day.
- Perishable food items
- Non-perishable food items
Eligibility:
There are no restrictions on who can access the food or how often food can be accessed.
Intake Process:
There is no intake process. People can take what they need from the refrigerator without signing up or providing their information.
Hours:
Can be accessed during City Hall hours.
666 Walnut Street suite 1440, Des Moines, IA 50309, USA
Phone 515-278-2502 | Fax 515-278-0539
Disability Rights Iowa (DRI) is part of a national network of protection and advocacy systems established in the 1970s by the U.S. Congress to respond to repeated abuse and neglect of individuals with disabilities in large institutions. They are an independent, non-profit, 501(c)(3) corporation funded through contributions, corporate and foundation funding, and grants from the Federal Government. They use federal funding to serve people with developmental disabilities, mental illnesses, and other disabilities. DRI advocates for the rights of Iowa citizens with disabilities regardless of the setting they live in.
DRI envisions a world in which individuals with disabilities and mental illness have equal access and opportunity to live, work, and learn in the most integrated settings. Each year, DRI allocates limited funding to designated areas of focus to capture the needs of as many Iowans with disabilities as possible. DRI looks to the community to provide insight into their needs and adjusts their Areas of Focus to reflect that.
Disability Rights Iowa’s areas of focus:
- Abuse & Neglect
- Community Living
- Guardianship Alternatives
- Juvenile Justice
- Accessibility
- Education
- Health Care
- Prisons & Jails
- Assistive Technology
- Employment
- Housing
- Voting
Eligibility:
Individuals with a disability or mental illness with a disability rights issue.
Intake Process:
Call or email for details. You may also fill out an online form on website.
Interpreters Available:
Phone interpretation available.
Hours:
Live Intake phone hours:
Monday, Wednesday, Friday 9:00 am – 2:00 pm.
In-Person new intake hours:
Monday, Wednesday, Friday 9:30 – 11:30 am; 12:30 – 2:00 pm.
Payment:
No cost to participants.
Handicap Accessible: Yes
Website: View Website