| The Family Help Guide is designed to help you locate community resources and support services across Iowa. The amount of information and resources available in our community can be overwhelming to access, we can help you navigate the search. This directory includes resources and information about the people and programs available in your area to support and empower you. If you would like a resource added or revised, you may use the contact button at the top of this page or email the information to iafamilysupportnetwork@everystep.org |
Note: Distances are approximate.
Ruth Harbor is a Christ-centered home for young women who are alone and facing unplanned pregnancies. “Ruth” means compassion; “Harbor” means a place of refuge, safety, retreat, shelter.
Ruth Harbor is a resident home located in Des Moines and Carlisle. It provides young women who are alone and facing unplanned pregnancies a truly viable option — a safe harbor — by providing housing, education, counseling, health care, parenting training or adoption assistance, spiritual support and more for the duration of their pregnancies.
- Mother-Child program
- The Mother-Child programming includes a safe home in which to live, and many other supports such as professional counseling, coaching on parenting skills, and additional life skills that build off the relationship development, assistance in education/employment/volunteering, and medical care guidance.
- Maternity Home
- Ruth Harbor Maternity Home is a home for young women (up to age 23) facing an unplanned pregnancy. Ruth Harbor provides a family-style home. Housing, food, and transportation are provided. Mothers are given the support needed to work and save for the future or pursue educational and career opportunities.
Eligibility:
Designed for women up to age 23 with babies up to 12 months of age when entering.
Intake Process:
Interested applicants can complete the application (located on website) or email.
Hours:
Monday through Friday 8:30am to 4:30pm.
Mailing Address:
534 42nd Street
Des Moines, IA 50312
Payment:
No cost to participant
Appointment Needed: Yes
Website: Visit Website
Our Safe and Healthy Housing program is available for low-income families that live in the greater Des Moines Metro area and need repairs to their home to maintain safety for the resident(s).
- Plumbing
- Electric
- Heating
- Air conditioning
- Wheelchair ramps
- Grab bars
- Safety lighting at night
- Broken windows
- Stair railings
- Any other immediate danger to your well-being
They will not provide any major construction services *
Eligibility:
Eligibility is based on a tier system they use that is looked at your household income and number of people living in the home. There is some flexibility to this if you are close to their eligibility requirements. You must reside in the Polk County/Warren County area to be eligible. You must own your home; they will not work with rentals or contract homes.
Intake Process:
Call to get an application sent to you or come in to the office to pick up an application for the program. It is not available online.
Hours:
Monday through Friday 9AM-5PM. Call to verify a staff member is in office, since all may be out at once for home visits.
Website: Visit Website
Salvation Army provides financial assistance for rent, utilities, furniture, clothing, and bus passes. Funding is limited.
Eligibility:
Income guidelines apply
Hours:
Monday-Saturday: 9am – 9pm.
Mailing Address:
133 E 2nd Street
Des Moines, IA 50309
Payment:
No Cost to Participant
Website: Visit Website
Hours:
Tuesday, Thursday, Friday 10:00 am – 12:00 noon & 1:00 – 4:30 pm
Handicap Accessible: Yes
Appointments for the week are made only by telephone starting at 8:30 am on Mondays. You must contact staff directly, do not leave a message on voice mail. Salvation Armyy Family Services offers a variety of financial assistance options. Please contact to schedule an appointment.
Eligibility:
Anyone is welcome and there are no zip code boundaries. You may need documentation.
Intake Process:
no cost to participants
Hours:
Varies per program and location.
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
The Scott County Health Department promotes, protects, and preserves health through leadership, service, education and partnerships.
- Clinical services
- Environmental health
- Public health and safety
- Community health
Hours:
M-F: 8:00 a.m. – 4:30 p.m.
Website: Visit Website
Healthy Child Care Iowa supports registered nurse child care health consultants (CCHC) throughout Iowa. The child care nurse consultants provide on-site consultations, technical assistance, and training to child care providers.
There is a toll-free talk line available to child care providers and families for health related questions and to be connected to a child care nurse consultant. The Healthy Families hotline number is 1-800-369-2229.
- Technical assistance through phone, e-mail or on-site visits for health and safety issues.
- Consult and train on health and safety standards and best practices.
- Help with health and safety policies.
- Support health record keeping, from medication to immunization records.
- Help increase physical activity and healthy eating for children in the child care setting.
- Connect child care providers to community resources for children and families.
- Perform a health and safety assessment for providers involved in Iowa’s Quality Rating and Improvement System (QRIS).
- Care planning for children with special health needs.
Eligibility:
Services available to all Iowa child care providers and families. For those in Cedar, Clinton, Jackson, and Scott counties.
Intake Process:
To contact your Scott County Child Care Nurse Consultant, call 563-326-8618 Ext. 8821 or email health@scottcountyiowa.gov.
Payment:
No cost to participant.
Website: Visit Website
HOPES-HFI is a home visiting program and serves families with young children. The program goals are to promote child health and development, improve family relationships, and encourage positive parenting and family relationships.
Eligibility:
- Families can enroll prenatally and until the child is 3-months of age. After enrollment, families may remain enrolled until the child is 5-years of age.
- For families who reside in Wapello, Jefferson, Monroe, Mahaska, Appanoose or Henry Counties.
Intake Process:
For information or to enroll, please call 641-329-4317.
Payment:
MIECHV is a voluntary program free of charge.
Website: Visit Website
Providing a trusted partner to single parents and their families by offering programs and services to help single parent families strengthen and thrive.
- Breaktime
- Single parent groups
- Home provision
- Workshops
- Classes
- Family care
- Resources
Eligibility:
Single parent families
Intake Process:
By email, phone, or in-person
Hours:
Monday-Friday 9am-4pm
Handicap Accessible: Yes
Website: Visit Website
Programming and activities provided for children and youth aged 0-18, so while moms enjoy this uplifting evening, their children will enjoy a fun evening complete with activities, games, and a meal of their own.
Intake Process:
Registration is required and closes December 1, 2025. Those registered by November 6 will be entered to win one of three $100 gift cards given during the program. Tickets are $15 per individual (mother only) or $25 per family (mother and children). Scholarships are gladly provided and easily received by simply selecting the Scholarship registration type when registering.
Hours:
Annual Single Moms Christmas Dinner will be held on December 6th, 2025 at 5:00pm at the Community Choice Credit Union Convention Center at the Iowa Events Center in Des Moines, 833 5th Avenue.
Community Health Partners is the local public health agency for Sioux County, Iowa. Community Health Partners works to ensure that all people living in Sioux County have the opportunity to make choices that will help them live longer, healthier lives, regardless of their income, education or ethnic background.
- Community Care Coordination
- Family Literacy Program
- Health Promotion and Education
- Healthy Families Program
- Healthy Homes
- Immunizations
- Keys to Dementia Prevention Program
- Lead Poisoning Prevention Program
- Steps to Success Program
- Tobacco Use Prevention
Eligibility:
Individuals living in Sioux City, Iowa.
Intake Process:
Contact Sioux County Community Health Partners for further information. Intake process varies per service.
Hours:
Monday-Friday, 9:00am – 4:00pm.
Website: Visit Website
- Family Planning Services
Hours:
Monday – Thursday 7:30 am – 8:00 pm
Friday 7:30 am – 5:00 pm
*open 10:00 am on 1st Thursday of the month
Handicap Accessible: Yes
Appointment Needed: Yes
Creating a “healthy community for all” is the vision of the Siouxland District Health Department. This will be accomplished through our mission of “leading a collaborative effort to build a healthier community through improved access to health services, education and disease prevention”.
- Environmental Health Services
- Family and Community Health Services
- Laboratory Services
- Health Promotion and Prevention Services
Intake Process:
Intake process depends on the program/service. Call Siouxland Health Department office for further information.
Hours:
Monday-Friday, 8:00am-4:30pm.
Website: Visit Website
Sleep in Heavenly Peace believes beds are a basic need for proper physical, emotional, and mental support for children. Sleep in Heavenly Peace volunteers make and deliver bunk beds to children and families in need. Community providers can refer families to Sleep in Heavenly Peace, or families can self-refer.
- Provides handmade bunk beds, mattresses, and bedding to children in need.
Eligibility:
- Families must live near a Sleep in Heavenly Peace chapter. Chapters can be found on the Sleep in Heavenly Peace website.
- Families must live in a home or apartment with a room large enough to fit one of the beds.
- Sleep in Heavenly Peace must be able to contact the family, or referral source, via phone, text, or email.
- To qualify as a bed recipient, the adult must be the legal guardian of the child.
- Child receiving the bed must be between the ages of 3-17.
Intake Process:
Providers or families can complete the online application form on Sleep in Heavenly Peace’s website. The selection committee reviews applications and recipients are selected by the committee. Sleep in Heavenly Peace can’t guarantee every applicant will receive a bed. Beds are made as supplies and donations allow. Applications may be held until more beds are able to be made.
Website: Visit Website
Statewide
Phone 1-866-968-7842
- Supplement income, paid on the 1st. Max amount is $783 single, or $1,175 couple, check is reduced depending on income.
- Medicaid
Eligibility:
Intake Process:
Application process through Social Security Administration website. (https://www.ssa.gov/apply/ssi)
Find Local Office by zip code: https://www.ssa.gov/locator/
Interpreters Available:
(https://www.ssa.gov/multilanguage/interpreter.html)
Hours:
Open 9am-4pm Monday-Friday, closed on Saturday and Sunday.
Mailing Address:
455 SW 5th Street, Suite F
Des Moines, IA 50309
Payment:
No fees.
Website: Visit Website
Home visiting Program with Group based educational classes. An incentive program that earns points for essential items.
Positive Family Group
Necessary items like diapers, wipes, and detergent are available as well as beds, and a limited supply of like new clothing and baby quilts.
Eligibility:
Pregnant women and children through age 5.
Intake Process:
must enroll in Positive Family Group
Hours:
Monday – Friday 8:30am – 5pm
Payment:
No cost to participant
Handicap Accessible: Yes
HOPES-HFI is a home visiting program and serves families with young children. The program goals are to promote child health and development, improve family relationships, and encourage positive parenting and family relationships.
Eligibility:
New parents who are expecting up until their child is 3 years old.
Intake Process:
Call for enrollment: (712) 794-5279
Hours:
Monday-Friday, 8:00am-4:30pm
Payment:
No cost to participant.
Website: Visit Website
1524 W US Hwy 30, Carroll, IA 51401, USA
Phone 712-794-5623 | Fax 712-794-5937
Carroll County Nest
The Carroll County Nest is an incentive program that provides encouragement for parents to meet outcomes such as early and regular prenatal care, participation in programs to increase healthy behaviors, attendance at class on various topics related to pregnancy, infant care, and appropriate use of community services.
Families receive points for attending prenatal doctor visits, participating in educational activities, and living a healthy lifestyle. Points are exchanged for items such as diapers, wipes, safety items, clothing, or toys. Participates are required to complete an educational activity once a month such as attending a class or reading material related to pregnancy until baby turns 1 year old.
Eligibility:
Pregnant individuals that reside in Carroll County
Hours:
Monday – Friday 8 am – 4:30 pm
Payment:
no Cost to Participant
Handicap Accessible: Yes
Website: Visit Website
St. Theresa Catholic Church operates a supplemental/emergency food pantry out of their church office. They offer a variety of fresh, frozen, canned, and packaged food, along with personal care products. Eligible households can access the pantry once per month. St. Theresa Food Pantry is a Food Bank of Iowa member agency.
- Food Pantry
- Personal hygiene items
Eligibility:
Open to anyone.
Intake Process:
Park in the semi-circle drive accessed off Merle Hay Road, in front of the church. The church office is located north of the church. After you park, head north across the driveway and take the diagonal sidewalk to the church office door. Ring the doorbell to be served.
No documentation is needed to receive food.
Hours:
Monday – Wednesday: 10am – 1:45pm
Closed holidays, holy days, and weather-related St. Theresa School or church office closings
Handicap Accessible: Yes
Website: Visit Website
Since being established in Des Moines in 1924, the main focus of St. Vincent de Paul’s (SVdP) work is to assist those living in poverty in becoming self-sufficient by helping to remove roadblocks as we walk with them on their journey out of poverty. The Des Moines Council operates two thrift stores, two social services departments, an education center, and a child watch center.
- Clothing
- Furniture
- Adult Education
- Food Pantries
- Iowa DOT Written Test Location
Eligibility:
St. Vincent de Paul’s accepts refrigerators, in good working condition, but not other major appliances. Donations of furniture, clothing, household, and other miscellaneous items, as well as food/bread donations, can be made at any of their three locations between the hours of 9:00 a.m. and 5:00 p.m., Monday through Saturday.
Pick up of donations are done by zip codes on the following days:
- Monday: 50111, 50325, 50324, 50323, 50322
- Tuesday: 50312, 50311, 50310, and 50309
- Wednesday: 50035, 50327, 50317, 50316, 50314, 50313, 50021, 50023, 50131 and 50009
- Thursday: 50266, 50265 and 50263
- Friday: 50321, 50320, 50315, 50211, 50125 and 50047 (every other Friday)
No pickups are made on Saturdays or holidays.
Items unable that cannot be accepted: computers, printers, entertainment centers, exercise equipment, medical equipment, televisions that are older than five years old, pianos, organs, water beds, metal desks, car seats, strollers, baby furniture, furniture that is torn, stained or in need of repair, and home improvement item.
Intake Process:
In order to make an appointment please contact Social Services staff. Appointments can be scheduled for the current day in the thrift store, or for the following day over the phone.
Bring social security cards for every member of the household, a photo ID for the head of the household.
1426 6th Avenue: 515-282-8327 Ext. 140
Hours:
Store Hours: Monday – Saturday: 9:00 am – 6:00 pm
Donation Hours: Monday – Saturday: 9:00 am – 5:00 pm
Food pantry by appointment only.
Mailing Address:
1426 6th Avenue
Des Moines, IA 50314
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
Educates, equips, and empowers young people living in disadvantaged and oppressive circumstances by using arts, entertainment, music, and a variety of other methods. This program is designed to serve youth in a supportive, empowering environment.
Tutoring partnerships, motivational speaking, participation in police department diversionary programs. Starts Right Here educates, equips, and empowers young people by using the arts, entertainment, music, and a variety of other engaging methods.
Hours:
Monday-Thursday 9:00 am – 5:00 pm
Mailing Address:
455 SW 5th Street, Suite A
Des Moines, IA 50309
Website: Visit Website
1112 East Grand Avenue, Des Moines, IA 50319, USA
Phone 515-281-3592 | Fax 515-242-6007
The Office of Ombudsman serves as an independent and impartial agency to which citizens can air their grievances about government. By facilitating communications between citizens and government and making recommendations to improve administrative practices and procedures, the Ombudsman promotes responsiveness and quality in government. The Ombudsman has authority to investigate complaints about Iowa state and local government, with certain exceptions. The Ombudsman attempts to resolve most problems informally. Following an investigation, the Ombudsman may make findings and recommendations and publish a report.
- Investigate a complaint against an agency, official or employee of Iowa state and local government independently and impartially, and in a confidential manner, to the extent possible as provided by law
- Work with an agency to attempt to resolve a problem when an investigation shows that the agency has acted contrary to law, unreasonably or unfairly, or has made a mistake
- Make recommendations to agencies for administrative or policy changes, when appropriate
- Make recommendations to the Iowa General Assembly for legislation, when appropriate
- Answer questions relating to government or refer a person to suitable agency or entity for answers
Eligibility:
Open to all individuals.
Intake Process:
Contact by letter, telephone, TTY (teletypewriter), fax, e-mail, or visit the office in person.
Hours:
Monday – Friday 8:00 am – 4:30 pm.
Mailing Address:
1112 East Grand
Des Moines, IA 50319
Payment:
No cost to participant.
Handicap Accessible: Yes
Website: Visit Website
Helps empower adolescents and young adults that have been affected by cancer. Provides equal access to quality, holistic care no matter age, diagnosis, race/ethnicity, sexuality, or gender.
This program is based out of New York but offers virtual meet ups for support.
Empower the community with comprehensive resources and support. Support adolescents and young adults by addressing the real-life hurdles that can come with cancer and advocate for a change where traditional support systems fall short.
Eligibility:
Adolescents and young adults diagnosed with cancer
Hours:
Monday – Friday 9:00 am – 6:00 pm
Mailing Address:
40 Worth Street Suite 808
New York, NY 10013
Website: Visit Website
