| The Family Help Guide is designed to help you locate community resources and support services across Iowa. The amount of information and resources available in our community can be overwhelming to access, we can help you navigate the search. This directory includes resources and information about the people and programs available in your area to support and empower you. If you would like a resource added or revised, you may use the contact button at the top of this page or email the information to iafamilysupportnetwork@everystep.org |
Note: Distances are approximate.
Provides short-term shelter and long-term life recovery for single women and moms with kids.
- Short-term shelter
- Recovery classes
- Case management
Intake Process:
Call 515-264-0144 or fill out “contact us” form on website.
Website: Visit Website
1409 Clark Street, Des Moines, IA 50314, USA
Phone 515-643-6500 | Fax 515-643-6598
“House of Mercy has dedicated itself to making the community a healthier place by providing quality substance use disorder treatment and mental health programs to individuals and families in need of these services. Together with our clients, we help them create a healthy lifestyle and sense of personal self-worth and well-being”
- Outpatient Substance Use Services
- Residential Substance Use Services
- Outpatient Mental Health Services
Hours:
Walk-in Substance Abuse Assessments: Monday – Friday 9:00 am – 2:00 pm
Handicap Accessible: Yes
Website: Visit Website
310 North Buxton Street, Indianola, IA 50125, USA
Phone 515-358-7610 | Fax 515-962-1685
“House of Mercy has dedicated itself to making the community a healthier place by providing quality substance use disorder treatment and mental health programs to individuals and families in need of these services. Together with our clients, we help them create a healthy lifestyle and sense of personal self-worth and well-being”
- Outpatient Substance Use Services
- Residential Substance Use Services
- Outpatient Mental Health Services
Hours:
Walk-in Substance Abuse Assessments: Tuesday & Thursday, 9:00am-12:00pm.
Handicap Accessible: Yes
Website: Visit Website
200 North 8th Avenue East, Newton, IA 50208, USA
Phone 641-792-0717 | Fax 641-792-0730
“House of Mercy has dedicated itself to making the community a healthier place by providing quality substance use disorder treatment and mental health programs to individuals and families in need of these services. Together with our clients, we help them create a healthy lifestyle and sense of personal self-worth and well-being”
- Outpatient Substance Use Services
- Residential Substance Use Services
- Outpatient Mental Health Services
Hours:
Walk-in Substance Abuse Assessments: Tuesday & Thursday, 9:00am – 12:00pm. Friday, 12:00pm-2:00pm.
Handicap Accessible: Yes
Website: Visit Website
Humboldt County Public Health
Programs: 1st Five, Healthy Families America (HOPES-HFI), Early Head Start, Childhood Lead Poisoning Prevention Program, Maternal Child Health, Women, Infants, and Children (WIC) Supplemental Food Program
1000 N 15th St, Humboldt, IA 50548, USA
Phone 515-332-2492 | Fax 515-332-4756
“Humboldt County Public Health is Humboldt County Iowa’s Department of Health, with the Board of Health providing oversight for many programs”.
- Skilled In-Home Nursing Services
- Homemaker and Personal Care Services
- Blood Pressure Screening Clinics – in office and off site
- Immunization Clinics
- Communicable Disease Control, Prevention and Follow-up
- WIC, Maternal Child Health, Child Health Clinics, Oral Health, Lead Testing & Outreach Services
- Family Program – HOPES and Early Head Start
- Corporate/Community Health Services (on site screenings & wellness programs)
- Postpartum Home Nursing Visits, Breastfeeding Education
- Presumptive Title 19 for children and pregnant moms
- Health Promotion Visits upon hospital discharge
- Flu Clinics
- Community Coalition and Partnership
- Community Emergency Preparedness
- Interpreter Services
- Smoking Cessation Classes & Tobacco Education
Intake Process:
Contact Humboldt County Public Health. Intake process varies by service.
Hours:
Monday-Friday, 8:00am-4:30pm
Website: Visit Website
IMPACT Community Action Partnership reduces the barriers and burdens that families in poverty experience by increasing access to essential needs.
- Food Pantry
- Anytime Shelves
- Utility Assistance
- Personal Hygiene Pantry
- RAYS
- Lions Club Eye Care
- Short-Term Homelessness Prevention Program
Intake Process:
Intake process varies per service. Contact IMPACT office for further information.
Interpreters Available:
Phone interpretation available
Hours:
Monday-Friday, 10:00am-3:00pm.
Handicap Accessible: Yes
Website: Visit Website
IMPACT Community Action Partnership reduces the barriers and burdens that families in poverty experience by increasing access to essential needs.
- Food Pantry
- Utility Assistance
- Personal Hygiene Pantry
- Anytime Shelves
- Nature Pass
- Thrive
- RAYS
Intake Process:
Intake process varies per service. Contact IMPACT office for further information.
Interpreters Available:
Phone interpreters available
Hours:
Monday, Tuesday, Thursday, Friday, 8:00am-4:30pm.
Wednesday, 9:30am-4:30pm.
Handicap Accessible: Yes
Website: Visit Website
IMPACT Community Action Partnership reduces the barriers and burdens that families in poverty experience by increasing access to essential needs.
- Food Pantry
- Utility Assistance
- Personal Hygiene Pantry
- Anytime Shelves
- GRASP
- Nature Pass
- Project H2O
- RAYS
Intake Process:
Intake process varies per service. Contact IMPACT office for further information.
Interpreters Available:
Phone interpretation available
Hours:
Monday, Tuesday, Thursday, Friday, 8:00am-4:30pm.
Wednesday, 9:30am-4:30pm.
Handicap Accessible: Yes
Website: Visit Website
IMPACT Community Action Partnership reduces the barriers and burdens that families in poverty experience by increasing access to essential needs.
- Utility Assistance
- Norwalk NICE Water Assistance
- Indianola Key Cards
- Personal Hygiene Pantry
- RAYS
- Food Cards
- Long-Term Homelessness Prevention Program
- Short-Term Homelessness Prevention Program
Intake Process:
Intake process varies per service. Contact IMPACT office for further information.
Hours:
Thursday and Friday, 8:00am-4:30pm.
(Closed 12:00pm-12:30pm for lunch).
Handicap Accessible: Yes
Website: Visit Website
“International Translation Services is Iowa’s most experienced language services company. We’re also Iowa’s largest, providing interpretation and translation services in 270 languages. We’re trusted by some of the largest organizations in the state”.
- In-person Interpretation
- Phone Interpretation
- Video Interpretation
- Document Translation
Intake Process:
Complete online form on website, email, or call to request interpretation services.
Hours:
Monday-Friday, 8:00am-5:00pm
Mailing Address:
699 Walnut Street
Des Moines, IA 50309
Website: Visit Website
“Invest DSM empowers residents and business owners in targeted Des Moines neighborhoods to improve their properties, strengthen their social connections, and create a community that works for them”.
- Block Challenge Grant
- Homeowner Renovation Program
- Single Family Developer Program
- Commercial Grant Program
- Rental Rehab Program
Hours:
Monday-Friday, 9:00am-4:00pm
Mailing Address:
525 SW 5th Street Suite F
Des Moines, IA 50309
Appointment Needed: Yes
Website: Visit Website
Iowa Baptist Mission offers a variety of low-cost appliances starting at $50.
- Reduced Price Home Appliances
Eligibility:
No eligibility criteria. Available to the public.
Intake Process:
No intake process. Walk-in or call 515-279-2250 with questions.
Hours:
Monday – Friday, 10:00AM – 5:00PM
Mailing Address:
6631 Bloomfield Rd
Des Moines, IA 50320
“Iowa Compass connects older adults, people with disabilities and complex health-related needs of all ages, and caregivers to services and supports in their communities throughout Iowa”.
Information and referral for the following service types:
- Assistive Technology Services
- Educational Supports
- Employment Services
- Facility-based Services
- Financial Assistance
- Individual Supports
- Information/Helplines
- In-home Services
- Living Settings
- Networking
- Recreation
- Transportation
Eligibility:
Open to anyone.
Intake Process:
You may get in touch with Iowa Compass by phone 1-800-799-2001, e-mail, text, chat, in-person, or by mail. If you reach the answering machine, please leave a message.
Hours:
Monday – Friday, 8:00am – 4:30pm
Mailing Address:
100 Hawkins Drive
Iowa City, IA 52242
Handicap Accessible: Yes
Website: Visit Website
“ICOACH strives to empower the Congolese community of Central Iowa by creating economic opportunities and delivering community-driven assistance.
ICOACH serves refugee communities to address challenges faced by newly arrived refugees in Polk, Dallas, Marshall, and Black Hawk counties in five areas: Healing, Education, Economic Opportunity Upskilling, Advocacy, and Development.
Under each category, specific programs and strategies are developed. ICOACH is working hard to address the many needs of refugees to enhance learning while addressing the financial and accessibility needs of our participants. In addition to providing services, we partner with other organizations and businesses to raise awareness, execute plans, and more”.
- After School Programs
- Early Childhood Education
- Employment Services
- Driving Practice
- Summer Programs
- Transportation
Eligibility:
Services for refugees and immigrants in the following counties: Polk, Dallas, Marshall, and Black Hawk.
Mailing Address:
4300 Beaver Avenue
Des Moines, IA 50310
Website: Visit Website
When problems become too big to handle, you can chat with a trained volunteer. Iowa Crisis Chat is free, confidential and secure. Provides non-judgmental support for individuals facing emotional crisis via online chat.
- Crisis phone line
- Crisis online chat
Intake Process:
Select “CHAT NOW” on program website: www.iowacrisischat.org. Online Chat routs to 988 Lifeline Center nearest the zip code provided.
Hours:
Available 24/7
Mailing Address:
1121 S Gilbert Ct
Iowa City, IA 52240
Website: Visit Website
524 4th Street, Des Moines, IA 50309, USA
Phone 515-281-1333 | Fax 515-281-1263
The Iowa Department for the Blind helps educate, train and empower blind and low vision individuals to pursue lifelong goals.
- Library Services – braille, large print, and talking books
- Employment Services
- Residential Training Programs
- Independent Living Program
- Vocational Rehabilitation Program
- Technology Services
- Public Education
Eligibility:
Services for individuals with vision impairments.
Intake Process:
Complete referral form here: IDB Submit a Referral
Hours:
Monday – Friday, 8:00am – 4:30pm
Mailing Address:
524 Fourth Street
Des Moines, IA 50309
Website: Visit Website
Iowa Department of Health & Human Services – Dallas County
Programs: Healthy and Well Kids in Iowa (Hawki), Medicaid – Title XIX Medical Assistance, State Supplementary Assistance (SSA), Supplemental Nutrition Assistance Program (SNAP), Child Care Assistance (CCA)
25747 N Avenue, Adel, IA 50003, USA
Phone 515-993-5817 | Fax 515-564-4033
The Iowa Departments of Public Health (IDPH) and Human Services (DHS) are becoming one, single, department. IDPH and DHS will fully transition into the Iowa Department of Health and Human Services (HHS) by July 1, 2023. The legislature has directed the transition accomplish the following:
- More efficiently and effectively manage health and human services programs that are the responsibility of the state.
- Establish a health and human services policy for the state.
- Promote health and the quality of life in the health and human services field.
- Food Assistance
- Child Protective Services
- Specialty Care Facilities
- Mental Health Services
- Adult Protective Services
- Child Care
- Medicaid
- Disability Services
- Aging Services
- Public Health Services
Eligibility:
Clients living in Dallas and Madison County. Eligibility varies by program – contact HHS office for additional information.
Interpreters Available:
Phone interpretation available
Hours:
Monday-Friday, 8:00am-4:30pm
Mailing Address:
25747 N Ave, Ste A
Adel, IA 50003
Handicap Accessible: Yes
Website: Visit Website
Iowa Department of Health & Human Services – Madison County
Programs: Child Care Assistance (CCA), Healthy and Well Kids in Iowa (Hawki), Medicaid – Title XIX Medical Assistance, State Supplementary Assistance (SSA), Supplemental Nutrition Assistance Program (SNAP)
209 East Madison Street, Winterset, IA 50273, USA
Phone 515-993-5817 | Fax 515-993-5829
The Iowa Departments of Public Health (IDPH) and Human Services (DHS) are becoming one, single, department. IDPH and DHS will fully transition into the Iowa Department of Health and Human Services (HHS) by July 1, 2023. The legislature has directed the transition accomplish the following:
- More efficiently and effectively manage health and human services programs that are the responsibility of the state.
- Establish a health and human services policy for the state.
- Promote health and the quality of life in the health and human services field.
- Food Assistance
- Child Protective Services
- Specialty Care Facilities
- Mental Health Services
- Adult Protective Services
- Child Care
- Medicaid
- Disability Services
- Aging Services
- Public Health Services
Eligibility:
Clients in Madison County. Eligibility varies by program – contact HHS office for additional information.
Interpreters Available:
Phone interpretation available
Mailing Address:
209 E Madison
Winterset, IA 50273
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
Iowa Department of Health & Human Services – Warren County
Programs: Child Care Assistance (CCA), Healthy and Well Kids in Iowa (Hawki), Medicaid – Title XIX Medical Assistance, State Supplementary Assistance (SSA), Supplemental Nutrition Assistance Program (SNAP)
111 North Buxton Street, Indianola, IA, 50125
Phone 515-690-9310 | Fax 515-564-4097
The Iowa Departments of Public Health (IDPH) and Human Services (DHS) are becoming one, single, department. IDPH and DHS will fully transition into the Iowa Department of Health and Human Services (HHS) by July 1, 2023. The legislature has directed the transition accomplish the following:
- More efficiently and effectively manage health and human services programs that are the responsibility of the state.
- Establish a health and human services policy for the state.
- Promote health and the quality of life in the health and human services field.
- Food Assistance
- Child Protective Services
- Specialty Care Facilities
- Mental Health Services
- Adult Protective Services
- Child Care
- Medicaid
- Disability Services
- Aging Services
- Public Health Services
Eligibility:
Clients in Warren County. Eligibility varies per program – contact HHS office for additional information.
Interpreters Available:
Phone interpretation available
Hours:
Monday-Friday, 8:00am-4:30pm.
Mailing Address:
111 N Buxton St
Indianola, IA 50125
Handicap Accessible: Yes
Website: Visit Website
Iowa HHS provides high quality programs and services that protect and improve the health and resiliency of individuals, families, and communities in Iowa.
- Food Assistance
- Child Protective Services
- Specialty Care Facilities
- Mental Health Services
- Adult Protective Services
- Child Care
- Medicaid
- Disability Services
- Aging Services
- Public Health Services
Hours:
Monday – Friday, 8:00AM – 4:30PM
Mailing Address:
321 E 12th Street
Des Moines, IA 50319
Website: Visit Website
The Iowa Family Support Network (IFSN) assists families and providers in connecting with Early ACCESS and community-based services that address specialized child and family needs. The program serves as the central point of contact and directory for families. Information specialists are available via telephone and email to answer questions about various programs or to help locate resources. Information on growth and development for children aged two weeks to three years can be accessed from the IFSN website.
- Early ACCESS referrals
- Early Childhood referrals
- EHDI information and resources
- Child development information
- Group based and individual support resources
- Children at Home program
Eligibility:
Available to all those who live in Iowa. Early ACCESS/Childhood for those 0-5 years old, Children at Home for those 0-22 years.
Intake Process:
Contact an Intake and Referral Specialist at 888-425-4371 or email iafamilysupportnetwork@everystep.org to learn more.
Hours:
Monday-Friday, 8:00am-5:00pm
Mailing Address:
3000 Easton Blvd
Des Moines, IA 50317
Payment:
No cost to participant.
Website: Visit Website
Connect Iowans to affordable financial resources.
- Homelessness Programs
- Homeownership Programs
- Iowa Housing Search
- Iowa Title Guaranty Programs
- Renter Programs
- State Housing Trust Fund
Eligibility:
Dependent on program and service.
Interpreters Available:
Call to confirm prior to intake and services.
Hours:
Monday-Friday, 8:00am-5:00pm
Mailing Address:
1963 Bell Avenue, Suite 200
Des Moines, IA 50315
Payment:
No fees.
Handicap Accessible: Yes
Appointment Needed: Yes
Website: Visit Website
“The Iowa Foster and Adoptive Parents Association has been serving as a resource to foster, adoptive and kinship families in Iowa for nearly 45 years. IFAPA is a non-profit organization that empowers, supports and advocates for these families. Membership with IFAPA is free for Iowa’s foster, adoptive and kinship families”.
- Adoption Respite
- Adoption Stability Grant
- Foster Parent Trainings
Eligibility:
Foster, adoptive and kinship families
Hours:
Monday-Friday, 8:00am-4:30pm
Mailing Address:
6900 NE 14th ST, Suite 25
Ankeny, IA 50023
Payment:
Services are free.
Website: Visit Website
“A nonpartisan, nonprofit organization on a mission to create awareness and integrate solutions to improve the physical, social and mental well-being of Iowans”.
- 5-2-1-0 program
- Double Up Food Bucks
- Make It OK
- Produce Rx
“Iowa Homeless Youth Centers (IHYC), a YSS organization, offers drop-in services in downtown Des Moines for youth experiencing homelessness. Our staff is committed to meeting youth where they are in life and assisting them in taking the first steps toward self-sufficiency”.
- Drop-In Services
- Daily Meals
- Art Studio
- Computer Lab
- Street Outreach
- Mental Health Counseling
- Emergency Beds
Eligibility:
Youth experiencing homelessness.
Intake Process:
Intake process varies per service. Please check YSS webpage or contact office.
Hours:
Monday-Friday, 12:00pm- 6:00pm
Mailing Address:
612 Locust St
Des Moines, IA 50309
Website: Visit Website
