The Family Help Guide is designed to help you locate community resources and support services across central Iowa. The amount of information and resources available in our community can be overwhelming to access, we can help you navigate the search. This directory includes resources and information about the people and programs available in your area to support and empower you. |
Note: Distances are approximate.
Employee and Family Resources, Inc.
Programs: Addiction Treatment Services, Substance Abuse Services
Statewide
Phone 515-243-4200
Provide assessments and referrals to local treatment programs for individuals living with or affected by a suspected substance use disorder.
- 90 Minute Evaluation Process, with upon completion of evaluation,
- If substance abuse treatment is recommended counselor will assist in connecting with appropriate treatment resources including referrals to specialized substance abuse counseling, inpatient or outpatient programs, or specifically tailored relevant services.
Eligibility:
Those concerned about drinking or drug use, those facing an OWI or other substance related legal charge and have been court ordered to complete a substance abuse assessment, a health care professional recommended you talk to someone about your drinking, you are in need of a Substance Abuse Professional evaluation due to a Federal DOT violation.
Intake Process:
Contact intake specialist at 515-243-4200 to start process
Hours:
Thursdays and Fridays, appointment only
Mailing Address:
950 Office Park Road, Ste 304
West Des Moines, IA 50265
Appointment Needed: Yes
Website: Visit Website
Iowa Homeless Youth Center
Programs: Community Meals, Supportive Transitional Housing, Emergency Beds
Statewide
Phone 515-883-2379
YSS helps at-risk and homeless youth by providing drop-in services, daily meals, and street outreach.
- Daily meals
- Clothing and hygiene items
- Showers and laundry facilities
- Referrals to mental health therapy, job assistance, supportive housing programs, and more
Eligibility:
Youth experiencing homelessness.
Intake Process:
Dependent on service/program
Hours:
Monday-Friday, noon-6 p.m.
Mailing Address:
612 Locus St
Des Moines, IA 50309
Website: Visit Website
Cancer Treatment Support
- Free Lodging During Treatment
- Free Rides to Treatment
- Connect with Survivors
- 24/7 Cancer Helpline
- Cancer information services
- Community programs & services
- Day-to-day help and support
Eligibility:
Cancer patients and their families/friends
Intake Process:
N/A
Hours:
24 hours 7 days a week
Mailing Address:
PO Box 715
Des Moines, IA 50503
Website: Visit Website
American Heart Association & American Stroke Association
Programs: American Heart Association & American Stroke Association
Statewide
Phone 515-414-3200
Heart disease and Stroke information
- Training and Certification
- Professional education, advocacy, research, and events
Eligibility:
NA
Intake Process:
NA
Hours:
8am-4pm
Mailing Address:
8805 Chambery Blvd, Ste 300
Johnston, IA 50131
Website: Visit Website
Statewide
Phone (515) 309-9507
Improving lung health and preventing lung disease
- Training and Certification
- Professional education, advocacy, research, and events
Eligibility:
NA
Intake Process:
NA
Hours:
8am-4pm
Mailing Address:
2530 73rd St
Urbandale, IA 50322
Website: Visit Website
Statewide
Phone 515-207-6296
Parkinson’s Disease Education & Support
- Local Resources
- Support Groups
- Online Events
- Educational programs
- Exercise & wellness classes
- Information & referrals
Eligibility:
Those with Parkinson’s Disease and their families/friends
Intake Process:
Complete a referral online: https://lp.constantcontactpages.com/sl/C4Z1vnP/iowasignup
Hours:
9 am-4pm
Website: Visit Website
Head Start, WIC, energy assistance (LIHEAP), water assistance (LIHWAP), and crisis assistance among the 30 programs and services provided at MICA
- Early Head Start
- Head Start
- WIC
- Energy assistance (LIHEAP)
- Water assistance (LIHWAP)
- Crisis assistance
- Healthy Child Care Iowa
- Weatherization Assistance Program
- and more…
Eligibility:
Dependent on program/service.
Mailing Address:
1001 S. 18th Ave
Marshalltown, IA 50158
Website: Visit Website
Statewide
Phone (515) 273-0770
the Metro Home Improvement Program is a collaborative effort of eight metro cities with the purpose to preserve affordable housing in these communities. The participating cities are Ankeny, Altoona, Bondurant, Grimes, Polk City, Urbandale, West Des Moines and Windsor Heights. The program has a Management Committee, consisting of one representative from each city, which oversees the policy decisions of the program.
- Provides assistance for housing repairs and correcting code violations
Eligibility:
Property must be located within participating cities and Polk County, assessed value of home must be at or below $300,000, property must be single family residence, property must be owner-occupied.
Intake Process:
Register online to start application process: http://portal.neighborlysoftware.com/westdesmoinesia/participant
Hours:
No specific hours served.
Mailing Address:
1618 Sixth Ave
Des Moines, IA 50314
Website: Visit Website
Permanent Supportive Housing
- Provides both affordable and market rate housing
- Support Services: Resource/Referral, Housewarming Program, Educational Programming, services targeted to the homeless, frail elderly and victims of domestic violence
Eligibility:
Individuals and families must meet specific eligibility criteria. This includes experiencing literal homelessness and having at least one documented disability within the household. Such disabling conditions encompass a range of conditions, such as a substance use disorder, serious mental illness, developmental disability, or a chronic physical health condition.
Intake Process:
Through Centralized Intake (https://phciowa.org/homeless/), individuals will have the opportunity to meet with an intake case manager who will conduct a comprehensive assessment and connect them with the appropriate programs and services tailored to their eligibility and specific needs.
Hours:
M-F 8am-4:30pm
Mailing Address:
1750 48th St Suite 100B
Des Moines, IA 50310
Website: Visit Website
“Our work is centered on youth and includes our Pathways, Heroes, and ArtForce Everywhere programs. Pathways and Heroes offer after-school art workshops and support for youth who are underserved and marginalized.”
- Heroes Program
- Pathways Program
Eligibility:
“The Pathways program is a supportive arts-based community for youth (ages 12-19) who have involvement in the juvenile court system, whether they are labeled delinquent, CINA (Child In Need of Assistance) or in custody of the Iowa Department of Human Services (homeless, in shelter or foster care systems). Artist mentors help define a safe space and encourage youth artists to find their creative voice. These weekly workshops are based on young people’s individual interests.” “The Heroes program is a supportive arts community for youth (ages 12-19) identified as immigrants, refugees and first-generation Americans (our Heroes). Artist mentors create opportunities for arts experimentation and learning in a multilingual atmosphere. These weekly workshops are based on young people’s individual interests.”
Intake Process:
Dependent on service/program
Hours:
M-F 9am-5pm Closed on weekends
Mailing Address:
P.O. Box 1576
Des Moines, IA 50305
Website: Visit Website
Statewide
Phone (515) 988-6066
Empowering cis-girls & women, non-binary, and trans youth & adults through self-expression, creative agency, and mentoring in music & arts-based education, collaboration, performance, and production.
Camps, after-school programs, lessons
Intake Process:
Online form
Mailing Address:
6301 University Ave Suite 200
Windsor Heights, IA 50324
Website: Visit Website
Mentor Iowa
Programs: Early Services Project, Truancy Court, Girl Power, Transition Program, One-on-One Program
Statewide
“The mission of Mentor Iowa is to provide trained volunteer mentors to at-risk children in need of a positive adult role model. “
- Mentor Iowa Programs:
One-on-One Program: matches a volunteer mentor with a Child in Need of Assistance or (CINA). Mentor Iowa works directly with the Department of Human Services (DHS) with CINA referred by a Juvenile Court Judge. - Early Services Project (ESP): Working with Juvenile Court Services, Orchard Place Child Guidance Center, and the Des Moines Public School District, Mentor Iowa provides mentoring services to children, ages 4 – 11, who have committed a minor delinquent act.
- Transition Program: A collaboration with JCS, Des Moines Public School District and Sequel Care. Mentor Iowa provides mentoring services to teens, ages 14 and up, who are reentering the community after an out of home placement due to a crime they committed.
- Truancy Court: A collaboration with Truancy Court, Des Moines Public Schools and the Polk County Attorney’s office. Mentor Iowa volunteers are matched with referred middle school students who have a history of truancy.
- Girl Power: A program for females between the ages of 11 through 16. Girl Power is designed to provide a forum for young women to interact with each other and discuss areas of common concern. Issues addressed include: career exploration, substance use and abuse, gangs and violence and sexuality and healthy decision making. The mentors of these young women are encouraged to participate in the Girl Power program.
Eligibility:
Dependent on service/program.
Intake Process:
must be referred from JCL, schools, or other county resources.
Hours:
8am-4:30pm
Website: Visit Website
MercyOne partners with Clive Behavioral Health to provide 24/7 crisis care for the mental health care needs of children, adolescents and adults. This new facility offers 24-hour inpatient care for people with behavioral health disorders or co-occurring disorders. Clive Behavioral Health offers several outpatient services including: crisis evaluation and an intensive outpatient program for adolescents experiencing mental health issues. Walk-in evaluations for inpatient placement are available.
- Crisis care for children, adolescents, and adults who suffer from behavioral health or co-occuring disorders with in and outpatient services
Eligibility:
anyone experiencing a mental health emergency
Intake Process:
Call 844-680-0504 to schedule an assessment or receive further information. You can also walk in to Clive location anytime to discuss process.
Hours:
Available 24 hours/7 days a week.
Mailing Address:
1450 NW 114th Street
Clive, IA 50325
Website: Visit Website
MercyOne House of Mercy is dedicated to making the community a healthier place by offering treatment for substance use disorders and mental health services for individuals and families. Outpatient services for men, women and children are provided at three locations (Des Moines, Indianola and Newton). Residential substance use disorder treatment for women (single and with children) is available in Des Moines.
- Provide outpatient substance use disorder services, residential substance use disorder services (individualized treatment options
- Parenting education, on site accredited daycare
- Life skills and daily living support
- 12 step meetings
- case management
- outpatient mental health services (therapy services, psychiatric services, medication management
- behavioral health intervention services
Eligibility:
Pregnant women who inject drugs, pregnant women who abuse substances in other ways, other individuals who inject drugs
Intake Process:
Call to schedule assessments to start process.
Hours:
M-F 9am-2pm
Mailing Address:
1409 Clark Street
Des Moines, IA 50314
Website: Visit Website
Iowa HHS provides high quality programs and services that protect and improve the health and resiliency of individuals, families, and communities in Iowa.
- Food Assistance
- Child Protective Services
- Specialty Care Facilities
- Mental Health Services
- Adult Protective Services
- Child Care
- Medicaid
- Disability Services
- Aging Services
- Public Health Services
Hours:
Monday – Friday, 8:00AM – 4:30PM
Mailing Address:
321 E 12th Street
Des Moines, IA 50319
Website: Visit Website
ASK Resource Center is a nonprofit organization supporting families, caregivers, and people with disabilities. We offer tailored services to meet each family’s needs and assist professionals working with children with disabilities. Our experienced team is made up of parents, siblings, educators, and individuals with disabilities. ASK aims to create a robust support network in Iowa, enhancing the quality of life for those with a disability and their support systems.
- Information: ASK features a user-friendly website offering various resources for navigating disability, health, and education topics.
- Family support: The staff at ASK are dedicated to helping families, caregivers and professionals navigate health and education systems through one-on-one support. Family Support Specialists will directly contact families or professionals to provide information and resources tailored to their needs.
- Training: ASK offers in-person, online, and webinar training on disability topics related to health and education. ASK can customize the training to address organizational needs and community stakeholder feedback.
- Mentoring: ASK is committed to ensuring that no family member feels alone. We organize the ASK Each Other Mentor Network, which connects families to a supportive community to receive emotional support, advice, and information. Additionally, ASK hosts monthly virtual support groups to help families build connections with one another.
Eligibility:
Iowa families of children, ages birth through 26, with diagnosed or suspected disabilities; professionals who work with individuals with a disability
Intake Process:
Visit www.askresource.org and complete the “Contact Us” request form; call and leave a voicemail at 1-800-450-8667 or 515-243-1713; email info@askresource.org for general inquiries
Hours:
Monday-Friday 8:30am-4:30pm
Mailing Address:
6165 NW 86th St Suite 234,
Johnston, IA 50131
Payment:
No fees.
Handicap Accessible: Yes
Website: Visit Website
“Heartland Area Education Agency (AEA) works in partnership with public and accredited non-public schools to provide educational services, programs and resources for improving the learning outcomes and well-being of all children and youth in central Iowa. Heartland AEA staff members serve children from birth to age 21, families, educators and communities.”
- Early Access
- Early Childhood Services
- Hearing Screen Services
- Special Education
- Digital Resources
- Educator and Administrator Resources
Eligibility:
Heartland AEA staff members serve children from birth to age 21, families, educators and communities
Intake Process:
Dependent on service
Hours:
M-F 8am-4:30pm
Mailing Address:
6500 Corporate Drive
Johnston, IA 50131
Payment:
No fees to families.
Website: Visit Website
ICOACH strives to empower the Congolese community of Central Iowa by creating economic opportunities and delivering community-driven assistance.
ICOACH serves refugee communities to address challenges faced by newly arrived refugees in Polk, Dallas, Marshall, and Black Hawk counties in five areas: Healing, Education, Economic Opportunity Upskilling, Advocacy, and Development.
Under each category, specific programs and strategies are developed. ICOACH is working hard to address the many needs of refugees to enhance learning while addressing the financial and accessibility needs of our participants. In addition to providing services, we partner with other organizations and businesses to raise awareness, execute plans, and more.
- After School Programs
- Early Childhood Education
- Employment Services
- Driving Practice
- Summer Programs
- Transportation
Eligibility:
Services for refugees and immigrants in the following counties: Polk, Dallas, Marshall, and Black Hawk.
Mailing Address:
4300 Beaver Avenue
Des Moines, IA 50310
Website: Visit Website
Provides free healthcare for everyone
Physical exams, acute illness and injury care, medication assistance, chronic disease management, and diabetes testing
Intake Process:
Walk-ins
Hours:
Tuesday 5:00 pm – 7:00 pm
Mailing Address:
3700 Cottage Grove
Des Moines, IA 50311
Website: Visit Website
Sells new and used home improvement materials at a discounted price
Sells new and used home improvement materials
Hours:
Monday – Saturday 9:00 am – 6:00 pm
Mailing Address:
2200 E. Euclid Ave
Des Moines, IA 50317
Website: Visit Website
Sells new and used home improvement materials at a discounted price
Sells new and used home improvement materials
Hours:
Monday – Saturday 9:00 am – 6:00 pm
Website: Visit Website
Database of housing resources throughout the state of Iowa intended for Iowans seeking to maintain or acquire safe and affordable housing.
Database of housing resources throughout Iowa
Intake Process:
Online
Website: Visit Website
1305 East Walnut Street, Des Moines, IA 50319, USA
Phone 515-281-5044 | Fax 515-281-8199
The Victim Assistance Section (formerly known as the Crime Victim Assistance Division) was established in 1989. It provides essential funding and survivor-centered training to support victims of violent crime in Iowa.
The Victim Assistance Section administers programs that directly benefit victims of crime, including those that assist victims with the financial burden resulting from violent crime, that assist local crime victim service programs, and that assist the criminal justice system in holding offenders responsible for the effects of their crimes. Funds for these programs come primarily from fines and penalties paid for by state and federal criminals.
Offers the crime victim compensation fund which provides essential funding and survivor-centered training to support victims of Iowa crime in Iowa.
- Financial Assistance
- Legal Assistance
Eligibility:
Services available to victims of crime, or individuals who assist victims.
Intake Process:
- Complete a physical or online application.
- Sign all three releases.
- For the physical application, submit the physical application and releases to the Crime Victim Compensation Program to the address, fax, or email address listed at the bottom of this page.
- For the online application, complete the information fields and submit.
- After reviewing the application, we may request additional information.
Hours:
Monday – Friday, 8AM-5PM.
Mailing Address:
1305 E Walnut Street
Des Moines, IA 50319
Appointment Needed: Yes
Website: Visit Website
1:1 homebuying counseling and group education classes focused on financial literacy, home affordability, budgeting, and understanding/using credit.
Counseling and group classes
Hours:
Monday-Friday: 8am-4pm
Website: Visit Website
Rock the Block brings together local organizations, volunteers, and Habitat for Humanity to help central Iowa homeowners with critical repairs, weatherization, and accessibility to stay in their homes safely affordably.
Homeowner repairs
Hours:
Monday-Friday: 8am-4pm
Website: Visit Website
524 4th Street, Des Moines, IA 50309, USA
Phone 515-281-1333 | Fax 515-281-1263
The Iowa Department for the Blind helps educate, train and empower blind and low vision individuals to pursue lifelong goals.
- Library Services – braille, large print, and talking books
- Employment Services
- Residential Training Programs
- Independent Living Program
- Vocational Rehabilitation Program
- Technology Services
- Public Education
Eligibility:
Services for individuals with vision impairments.
Intake Process:
Complete referral form here: IDB Submit a Referral
Hours:
Monday – Friday, 8AM – 4:30PM
Mailing Address:
524 Fourth Street
Des Moines, IA 50309
Website: Visit Website
Emergency shelter and supportive services for families with children experiencing homelessness.
Help families get a new start through case management, counseling, and advocacy.
Website: Visit Website
Provides public transportation to Boone, Dallas, Jasper, Madison, Marion, Story, and Warren counties.
Provides public transportation
Intake Process:
Call or email to schedule a trip
Hours:
Boone, Dallas, Jasper, Madison, Marion, and Warren: Monday-Friday 7:00am-5:00pm
Story: Monday-Friday 6:30am-5:00pm
Ames: Monday-Friday 6:30am-8:00pm
Mailing Address:
2824 104th Street
Urbandale, IA
Website: Visit Website
When problems become too big to handle, you can chat with a trained volunteer. Iowa Crisis Chat is free, confidential and secure. Provides non-judgmental support for individuals facing emotional crisis via online chat.
- Crisis phone line
- Crisis online chat
Intake Process:
Select “CHAT NOW” on program website: www.iowacrisischat.org/. Online Chat routs to 988 Lifeline Center nearest the zip code provided.
Hours:
Available 24/7
Mailing Address:
1121 S Gilbert Ct
Iowa City, IA 52240
Website: Visit Website
Connects Iowa businesses with qualified veterans and their spouses looking for career opportunities.
Connects veterans to jobs and education
Intake Process:
Online form
Website: Visit Website
Iowa Baptist Mission offers a variety of appliances starting at $50.
- Reduced Price Appliances
Eligibility:
No eligibility criteria. Available to the public.
Intake Process:
No intake process. Walk-in or call 515-279-2250 with questions.
Hours:
Monday – Friday, 10:00AM – 5:00PM
Mailing Address:
6631 Bloomfield Rd
Des Moines, IA 50320
Website: Visit Website
Provides quality, affordable housing and offer homeownership options for low to moderate income households
Provides counseling and services for those buying a home or needing help staying in their home.
Intake Process:
Online
Website: Visit Website
Provide comfort and understanding for all cancer fighters, survivors, previvors, and caregivers through a one-on-one connection with a mentor
Match with a mentor to provide support, empathy, and encouragement.
Intake Process:
Request a mentor online
Website: Visit Website
Provides interpretation and translation services in 270 languages
Offers in person, phone, video, or document translation services
Intake Process:
Online form
Hours:
Monday-Friday 8:00am-5:00 pm
Mailing Address:
699 Walnut Street
Des Moines, IA 50309
Website: Visit Website
DART operates a family of transportation services in the Greater Des Moines region that connect people to jobs, medical appointments, shopping, entertainment and more
Transportation services and resources to support those who vanpool, walk, or bike.
Hours:
Hours vary by service
Mailing Address:
620 Cherry Street
Des Moines, IA 50309
Website: Visit Website
The Greater Des Moines Recreational Activity Scholarship Program is a discount program for families to receive 50-75% off recreational activities offered through Des Moines Parks and Recreation.
Swimming lessons, family swim passes, bike rentals, boat rentals, youth sports programs, shelters, and others.
Eligibility:
Live in the city of Des Moines and household income must be at or below 250% of the Federal Property Level
Intake Process:
Call 515-518-4770
Need identification of all household members, proof of the last 30 days of income or previous years income, and proof of Des Moines residency
Website: Visit Website
The Youth Recreational Scholarship Program is for Des Moines Public School students who qualify for free/reduced fees based on their household income. They will receive discounts on youth sports and swim lessons.
Youth sports and swim lessons
Eligibility:
Active Des Moines Public Schools students enrolled in free and reduced meal program
Intake Process:
Opt-in-Application online
Website: Visit Website
The Des Moines Public Schools Welcome Center provides assistance for families new to the district who want to learn more about the many educational opportunities available
Provides assistance to new families in the district
Intake Process:
Call or in person
New student registration 515-242-7371
Preschool/Early Childhood 515-242-7588
Student Records 515-242-7371
Within-District Transfers
Open Enrollment 515-242-7371
Hours:
Monday-Friday, 8 A.M. – 4:30 P.M.
Website: Visit Website
The Disaster Distress Hotline is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.
Crisis support and counseling services
Intake Process:
Call 1-800-985-5990
Website: Visit Website
Achieving Independent Methods (AIM) is a wrap-around program for clients to learn and grow all while utilizing one program. The program offers a full range of direct services, including employment, housing, health services, recreation, daily living skills and socialization. A representative payee can assist with bill payments and money management.
Support with payments, money management, housing, and daily living skills
Eligibility:
Serves Polk County age 18 and older with intellectual disabilities, brain injuries, physical and developmental disabilities.
Intake Process:
Email hbrewster@eastersealsia.org
Website: Visit Website
The Easter seals Iowa Assistive Technology Program helps Iowans learn about and access the assistive technology (AT) they need as part of their daily lives to live, learn, work, play, and participate in community life safely and independently.
Helps individuals learn and access their assistive technology
Intake Process:
Call 515-289-4069 or email atinfo@eastersealsia.org to schedule an appointment
Hours:
Monday-Friday, 8 A.M. – 5:00 P.M.
Website: Visit Website
Our Child Development Center at Camp Sunnyside provides education in an integrated setting where children with and without disabilities ages six weeks to five years old have the opportunity to learn and grow together in a fun and unique environment.
Day camp with activities including swimming, nature trails, horseback riding and more.
Camp options for people with and without disabilities where they can learn and grow
Summer, day, and overnight camps
Eligibility:
Physical and immunization form within the last year and updated medication list with dosage and frequency amounts
Intake Process:
Email campandrespite@eastersealsia.org
Call 515-309-2375
Website: Visit Website
Clients Socially Integrated is a community-based day program for adults with disabilities focused on learning transferable skills that lead to independence in the community. This is achieved by spending the day out in the community, learning to navigate the public transportation system, relationship building, problem solving and deciding as a group what activities to do.
Helps adults with disabilities learn skills that lead to independence in the community
Eligibility:
Adults who are diagnosed with a developmental or intellectual disability
Intake Process:
Complete program application online and email it to rbell@eastersealsia.org
Website: Visit Website
The program provides training in skills such as socialization, communication, problem-solving, creative thinking, peer relationships and more. Life Club clients make friends, get out to see different community attractions and choose and lead activities they enjoy. Team members focus on strengths and independence as clients participate in activities
Training in socialization, creative thinking, peer relationships, problem solving and more.
Eligibility:
Adults who have been diagnosed with an intellectual or developmental disability
Intake Process:
Apply online and email to rbell@eastersealsia.org
Website: Visit Website
Project SEARCH is an internship program that places young adults with special needs in a real working environment, giving them skills to prepare for the workforce. The goal of the program is community-based employment for clients. Internships take place at Mercy Medical Center.
Community-based employment for clients
Eligibility:
This program is only available to Des Moines Public School students
Intake Process:
Call 515-309-1783
Website: Visit Website
The Easter seals Iowa Respite program provides temporary care for children and adults with disabilities, allowing parents/caregivers a break while providing the clients with a safe and supported social environment.
Temporary care for children and adults with disabilities
Intake Process:
Online application
Website: Visit Website
Easter Seals Iowa offers agricultural work site and home modification consultations, peer support, services for the family, information and referrals, and medical equipment loan services. Team members are knowledgeable about resources throughout the state that can address the unique needs of rural family members with disabilities, and actively pursue services that will enhance their lives
Agricultural work site and home modification consultations, peer support, services for the entire family, education, information and referrals, and equipment loan services
Eligibility:
Any farm family member with a disability or an individual living in a town with a population less than 250,000
Intake Process:
Call 515-309-1783
Website: Visit Website
Supported Community Living (SCL) provides people with disabilities the opportunity to live as independently as possible in the community. Service includes support with safety, housekeeping, finances, communication, employment, socialization, transportation and wellness.
Hourly supported community living and 24-hour supported community living
Intake Process:
Online application
Website: Visit Website
Supported Education is a unique program designed to give participants support and guidance as they develop marketable skills through post-secondary education. Participants are provided with ongoing support throughout the semester with registering for classes, accessing campus resources and communicating with faculty.
Post secondary education support
Intake Process:
Apply online
Website: Visit Website
Supported Employment assists clients in both obtaining and maintaining community-based employment. A job developer supports clients in determining employment opportunities they are interested in and in finding a job. Job developers also support clients to fill out applications, prepare resumes and perfect interview skills. Once a job is obtained, a job coach assists clients to learn job responsibilities, the culture and values of the work environment, job accommodations and explaining how employment affects their benefits.
Support in finding and maintaining employment
Intake Process:
Complete the program application and email it to Intake Coordinator Renee Bell at rbell@eastersealsia.org or call 515-309-1783
Website: Visit Website
Ellipsis community programs are focused on strengthening family life, reestablishing the self-worth of the individual and teaching basic skills for living in the community, all while maximizing opportunities to keep families together. We tailor our program delivery for each child or young adult, employing a variety of techniques and strategies depending on individual needs and situations. Our prevention and diversion programs and our behavioral health support and after care programs are designed to ensure kids can stay in their homes while receiving services ranging from personal and family-based therapy to crisis stabilization, and can take place in the home, remotely or in other community settings.
therapy services, behavioral health intervention services (BHIS), and Pediatric integrated health home (IHH)
Intake Process:
Use the website to submit an inquiry
Website: Visit Website
When circumstances dictate that a child can no longer stay in their own home, the Residential Care programs at Ellipsis provide opportunities for healing and growth within an appropriate and enriching environment. Each provides a focused, sustained and committed effort to meeting needs as determined by each youth’s individual care plan, with the goal of establishing the skills and mindsets needed to return to their homes, or to transition to supervised living situations.
Foster group care services (QRTP) and neurodevelopmental and comorbid conditions (NACC)
Community food pantry open to all every 4th Thursday of the month.
Food pantry
Eligibility:
Will need to bring your ID and reusable bags
Hours:
Every 4th Thursday of the month, 4-6 P.M.
The Early Childhood Parent Navigator program provides refugee parents with early childhood development education and support in their native language. The program also works to increase opportunities for family engagement with schools and service providers, increase enrollment and support of refugee children in preschool and kindergarten, and help teachers and school staff better understand refugee parents.
Interpretation services, wrap-around services and support, monthly community learning circles, navigator training, cultural presentations, educational videos, preschool and kindergarten enrollment, and parent education workshops
Intake Process:
Link on the website to sign up or refer a family
Website: Visit Website
Free medical clinic
Provides free medical services
Hours:
Tuesday, 1:30 P.M. – 4:30 P.M. and Thursday, 5:30 P.M. – 8:00 P.M.
Dress for Success Des Moines is a not-for-profit organization that offers services to help women enter the workforce and stay employed.
Providing women with interview and work attire, mentoring, networking, and support services
Intake Process:
Women are referred by referral agencies
Hours:
Monday-Thursday 9:30 am-3:30 pm
Website: Visit Website
Serves families with children from birth to age three through Early Head Start. Serves children ages 3-4 through the Head Start program. Early Head Start home visiting program offers families a weekly, 90-minute visit which provides families with education and strategies to enhance learning at home.
Offers preschool for 3–4-year-olds. Provides home visits.
Eligibility:
Income guidelines
Intake Process:
Complete and submit the Family Pre-Application. A recruitment team member will contact you to schedule a time to continue the application process.
Website: Visit Website
Provides substance abuse services by assessments and referrals to local treatment programs for individuals living with or affected by substance use disorders.
Confidential assessments by substance use counselors. With permission and when appropriate, significant others or family members are invited to participate in the assessment.
Intake Process:
Appointment only; call 515-243-4200
Online form to fill out before appointment
Website: Visit Website
This program is designed to help empower people of all gender and sexual identities in all stages of life stages through health care services.
Reproductive health care, informed decision making, client rights, and advocacy
Intake Process:
Call 319-337-2111 or email info@emmagoldman.com
Hours:
Monday-Friday 9:00 am – 5:00 pm
Website: Visit Website
Provides shelter, food, clothing and case management support for men.
Provides shelter services
Intake Process:
Call 515-244-5445
Website: Visit Website
Provides 30-day short-term shelter and long-term life recovery for single women and moms with kids.
Meals, clothing, hygiene products, and laundry access. Provides opportunities to participate in life skills and recovery classes. Each individual is assigned to a case manager.
Intake Process:
Call 515-264-0144
Website: Visit Website
Serves three free meals to community members every day.
Free meals
Hours:
Monday-Saturday: Breakfast 7:00 am, Lunch 12:00 pm, Diner 5:00 pm
Sunday: Breakfast 8:00 am, Lunch 1:30 pm, Dinner 5:00 pm
Website: Visit Website
Child development program that serves children from birth to age 5, pregnant women and their families. Child-focused programs to increase school readiness of young children in low-income families.
Early Head Start and Head Start programs. Provides a range of services in education, medical, dental, mental health, nutrition, and social services for children and their families.
Intake Process:
Online form
Website: Visit Website
The Free 24/7 Interpretation Hotline offers free interpretation in over 160 languages in times of a crisis or housing issue. This can be used by emergency responders (EMT, Firefighters, police, ER, etc.) or any property managers/landlords.
Let IIC help you communicate with all in your community. Whether you need to translate a document from English to another language, or vice versa, IIC can help. We also offer certified translations including notarization. We can translate anything from a birth certificate to a press release to a poem.
Our interpreters regularly interpret at the following types of appointments within a 20-mile radius of the Des Moines metro area:
- Medical appointments and procedures
- Parent-teacher meetings and conferences
- Social service appointments
- Employee meetings and training
- Immigration interviews
- Business meetings
- Court hearings, depositions, and other legal meetings
Intake Process:
Please complete the Interpretation Request form with the details of your appointment, or:
- Email translation@iowainternationalcenter.org
- Call us at (515) 282-8269 ext. 16
- Fax us at (515) 282-0454
Interpreters Available:
With interpreters and translators fluent in over 50 languages and dialects, we help schools, non-profit organizations, medical clinics, government agencies, businesses and individuals overcome language barriers. Through the phone interpretation line, 120 languages are available.
Hours:
Office hours are 9am-5pm.
Mailing Address:
3839 Merle Hay Road Suite 259
Des Moines, IA 50310
Payment:
Appointment Needed: Yes
Website: Visit Website
Iowa Migrant Movement for Justice (Iowa MMJ) is statewide membership-based advocacy and immigration legal service organization driven and led by immigrant and refugee voices and united with allies.
Our mission is to build a movement for justice led by immigrants and refugees in Iowa by providing high-quality legal services and community empowerment through organizing.
We envision Iowa that is welcoming and inclusive, where the rights of immigrants and refugees are ensured through access to legal services, their voices are heard and the issues that impact them are addressed.
We regularly represent clients in a variety of immigration cases, including:
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Family-Based Immigration: including petitions, adjustment of status, and consular processing
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Deferred Action for Childhood Arrivals (DACA)
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Green Card Applications (refugee adjustments, U-Visa adjustments, I-90’s, etc.)
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Special Immigrant Visas for Afghans
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Asylum
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Temporary Protected Status (TPS)
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Violence Against Women Act (VAWA) Benefits
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U-Visas for victims of certain crimes
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Special Immigrant Juvenile Status (SIJS), including cases for unaccompanied minors
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Naturalization and Citizenship
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A Limited Amount of Removal Defense Work
Intake Process:
Complete the pre-screen form on the website. If you need assistance filling out the form, call our office at 515-255-9809.
After we receive your pre-screen form, an Iowa MMJ staff member will contact you within 90 days to let you know if we are able to provide legal assistance and the process for getting an appointment. If we are not able to provide legal assistance, we will provide you with an explanation.
You may also refer to our Immigration Attorney List for additional resources.
Monthly intake clinics are held at 3700 Cottage Grove Ave., Des Moines, IA 50311.
Interpreters Available:
- English
- Spanish
- Arabic
- Dinka
- Nuer
Hours:
Office Hours: Monday – Thursday: 9:00 am-4:30 pm
Mailing Address:
P.O. Box 41006
Des Moines, IA 50311
Appointment Needed: Yes
Website: Visit Website
The Iowa Poison Control Center (IPCC), located in Sioux City, provides 24-hour toll-free telephone access to emergency poison information and treatment for all Iowa residents. The ISPCC is the official poison control center for the State of Iowa and is one of 55 nationally accredited poison centers in the nation.
The IPCC is contacted for various kinds of poisonings and overdoses affecting people of all ages, including:
- Ingestion of household products
- Overdose of therapeutic, illegal, foreign, and veterinary drugs
- Chemical exposure on the job or elsewhere
- Hazardous material spills
- Bites from snakes, spiders, and other venomous creatures
- Plant and mushroom poisonings
- Medication errors, product misuse, and drug interactions
- Environmental/biochemical disasters
Intake Process:
The Poison Help service is provided through a national toll-free telephone number, 1-800-222-1222, 24 hours a day, 365 days a year at no cost to the caller.
The IPCC specializes in providing expert advice for human poisonings only. If you suspect your pet has been poisoned, we recommend contacting your veterinarian immediately or reaching out to a dedicated animal poison control center. The Pet Poison Helpline (800-213-6680 or 855-764-7661) and the ASPCA’s Animal Poison Control Center (888-426-4435) offer 24/7 assistance. Please note that these services may charge a fee for their consultation.
Interpreters Available:
Services are available for the hearing impaired and non-English speaking.
Hours:
Open 24 hours / 7 days
Mailing Address:
401 Douglas Street Suite 501
Sioux City, IA 51101
Website: Visit Website
Safe at Home is an address confidentially program that provides participants with a substitute address to prevent the participants’ addresses from appearing on public records.
Safe at Home is NOT:
- A witness protection program.
- Capable of shielding you from legal obligations, such as custody disputes.
- Able to hide your address from real estate records, such as the purchase of a home or office space. However, renters’ addresses will be protected.
This program helps survivors improve their lives with the following services:
- substitute address
- mail forwarding service
- confidential voter registration and absentee voting
Eligibility:
Any adult victim of domestic violence, sexual assault, trafficking or stalking; any person living in the same home with the victim, any minor child or children, or an incapacitated person who is in fear for his or her safety can apply to SAH. SAH participants must be Iowa residents. Eligible victims have taken some action with law enforcement against their offender, such as filing a complaint or seeking a protective order.
Intake Process:
Victims or survivors must complete application forms prescribed by the Secretary of
State. The application can be submitted by the United States Postal Service or via an application assistant through the Iowa Coalition Against Domestic Abuse or the Iowa Coalition Against Sexual Assault.
If you have further questions about the program, please refer to our brochure, FAQ, or contact us at safeathome@iowa.gov or 515-725-7233.
Mailing Address:
P.O. Box 959
Des Moines, IA 50304
Appointment Needed: Yes
Website: Visit Website
Iowa State University (ISU) Extension & Outreach offers some statewide hotlines for Iowa residents.
Iowa Concern has access to an attorney for legal education, stress counselors, and information and referral services for a wide variety of topics.
Intake Process:
- Hotline – toll-free at 1-800-447-1985; language interpretation services available
- Live chat service that immediately connects you with a stress counselor where you can “talk” (type) one-on-one in a secure environment
Hours:
Iowa Concern services are available 24 hours a day, 7 days per week at no charge.
Website: Visit Website